Gourmet Dinner Service

I ordered for my mother while she was unwell. More expensive meal prices, $25 delivery charge. Below average food and she could not eat the risotto it was so bad.

I ordered 12 meals and a dessert from this service for my husband and son. When I received the delivery, I was startled to feel how light the box was, given I'd previously been receiving meals from another provider which had felt significantly heavier for a similar volume of meals. Upon inspection, I was appalled to find several small containers that were supposed to represent meals for one or, in some cases, up to two people. I knew, immediately, that this was not good value. To make matters worse, when I weighed the contents of a number of meals and compared them to the weights recorded online, every single one (without exception) was significantly underweight, even with the packaging included. Unacceptable and, frankly, illegal.

Not surprisingly, I've decided to return to using the other food delivery service which has never given me reason to question their content. In fact, the only reason I moved away from that service was because Gourmet Dinner Service has a sister company, Dietlicious, and I was keen to try their Fast 800 program. I figured it made sense to keep the meals all coming from related businesses. My mistake.

To be fair to the Dietlicious arm of the company, their products are quite satisfactory in terms of taste and variety and, being a diet product, I'm less concerned with their volume; however, I won't continue to order from them because I am so appalled by the sister company's disingenuous behaviour. They have charged good money but not delivered a good product. (I should note that I also left this feedback on their Facebook page.)

Below is a picture of their Shepherd's Pie with Double Potato Mash. It cost $9.99 (plus delivery) and was supposed to weigh 400g. It weighed 365g in the container. Not. Good. Enough.

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.