Grey Matters Mortgage Studio

3.1 / 5

Grey Matters Mortgage Studio

3.1 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.1 / 5

Trust Score

4.5

Reviews

1

Social

1

Featured

4.5

Technical

Is greymattersmortgagestudio.co.uk legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Mostly not trusted websites are linking to this site
  • Facebook account found but audience is small
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

10

reviews

vs

0

AI declined reviews

0%

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Based on 120 reviews

Smart.Reviews

3.1

10 reviews

Trustpilot

4.9

110 reviews

Greymattersmortgagestudio.co.uk Review

Grey Matters Mortgage Studios have 22 years of unparalleled lending experience for all your property finance needs

Greymattersmortgagestudio.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 5:06 AM

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Greymattersmortgagestudio.co.uk Reviews & Complaints (10)

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delivery

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customer service 5 /5

on-time

Marc has been my Independent Mortgage Advisor for around 20 years. He has always provided solid professional advice. I have never found reason to seek alternative advice elsewhere as Marc has been able to resolve all queries. Marc has also been able to provide extra information from underwriters that would not have been available if I had of applied direct. I highly recommend Marc for his long term knowledge and expertise within the Mortgage process.
5

2 years ago

review by Martyn

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Daniella at Grey Matters really took the time to understand my needs & challenges re my re-mortgage, she was there anytime I threw queries at her & always positive & professional. She got me a great deal & will definitely be going back to her for advice & alternatives down the road as my other needs come up for renewal.
5

2 years ago

review by Leah Wright-Tiramakea

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Marc helped me to arrange a mortgage quickly, he found me a very good deal at the time and I have saved even more money recently as he found me a cheaper rate still.

I have recommended him to friends and family, who have also been very well looked after.
5

2 years ago

review by Andrea

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have been dealing with this company for a few years now… good, honest informative service. Any questions concerns have always been explained to my satisfaction. I would highly recommend Grey Matters Mortgage Studio to both family and friends alike.
5

2 years ago

review by DM

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As a first time buyer it was great to have such amazing support and honest advice throughout the process. Marc responded to my (many) questions in a very timely manner, talked through all my options and kept me updated along the way. I would happily recommend using their services and will be using them again myself in the future.
5

2 years ago

review by Jen

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

My wife and I have now used Marc for several buy to let mortgagees over a couple of years period. There have been many problems along the way, But Marc has taken them all in his daily work and found good solution's to resolve them.
I have already recommended him to family and friends.
He delivers a very good and speedy personal service.unlike some of the larger company's
5

2 years ago

review by Pauline & Alan Shew

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I don't normally complete these online reviews but my experience with Marc and his team was exceptional with regards to my re mortgage. From start to finish the support and advice was excellent and for a change my expectations were well managed. It took under 4 weeks from start to finish for the re mortgage to be completed and I was expecting at least 8 weeks minimum.

I would happily recommend Grey Matters Mortgage Studio to friends, family and colleagues
5

2 years ago

review by David

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I would like to say that my experience with Grey Matters Mortgage was very professional and Daniella, was clearly on the ball knew how to make her clients feel reassured and took a lot of pressure of me. She kept me updated continually and although I have never met her I felt a good working relationship with her. I have recommended this company to a friend of mine and she will use this company as a referral in the very near future for a mortgage.

The customer service was spot on. Thank you Daniella for being so helpful with all the process of my Mortgage .
5

2 years ago

review by Jean Graya

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had a positive experience with Grey Matters (Marc) in procuring a mortgage with Halifax. There was an issue with the original property that fell through and the terms of the mortgage were re-negociated quickly. I didn't feel bombarded with information.
A check list might have been good in preparation for contract exchange as I overlooked the requirement for buildings insurance for contract exchange. It wasn't a problem, as I was able to get a policy changed quickly with my insurance provider over the phone.
It was stated in the legal bundle fine print, but wasn't highlighted so I overlooked it.
Other than that, the process went smoothly from my perspective, with responsive service, that I'd recommend. Many thanks,
5

2 years ago

review by Emily Faircloth

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We searched online and found that this business has an active Facebook page with 140 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

Greymattersmortgagestudio.co.uk Review

Grey Matters Mortgage Studios have 22 years of unparalleled lending experience for all your property finance needs

Greymattersmortgagestudio.co.uk Customer Service Contacts

No contact details for this company.

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