Halton Stairlifts Free Expert Advice New Used Stair Lifts

4 / 5

Halton Stairlifts Free Expert Advice New Used Stair Lifts

4 Great
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4 / 5

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4.5

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Haltonstairliftsltd.co.uk Review

Halton Stairlifts Official Website Excellent Halton Stairlifts Customer Reviews Contact The Stairlift Experts Today Free Advice - Stairlifts UK

Haltonstairliftsltd.co.uk Customer Service Contacts

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Last update: Wed, Mar 9, 2022 3:03 AM

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Haltonstairliftsltd.co.uk Reviews & Complaints (35)

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delivery

price 5 /5

quality 5 /5

customer service

on-time

Excellent service, gave me price one day then fitted the next , no mess whatsoever when it was fitted .. thanks again because without it my mum wouldn’t have been able to come home for Christmas
5

3 years ago

review by X. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Could not be faulted,online query,survey & 2 days later fitted efficiently with no mess
by your friendly staff. First class service.
5

3 years ago

review by Q. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Hi from my first phone call to arrange a visit for a quotation, I felt the services was excellent, Phil who came out to measure up and give us a quote was very good , clearly explained all we needed to know about the stairlift, left us with a brochure to look through, he was very caring toward my husband who has a lung condition, excellent value for money compared to other companies and only taking a couple of days to have fitted by Anthony who also did a fab job, completed the job and didn’t leave until I understood how to use the stairlift, only had the stairlift a few days and making a great deal of difference to my husband. Thanks to all concerned at Halton stairlifts, great service from start to finish ????
5

3 years ago

review by Mr Jones

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very satisfied with speed of installation,approximately one week from quote to fully installed and working, engineer very competent and tidy explaining very clearly any questions we asked.When first finished a full explanation was given and a trial run with me to ensure I fully understood how to operate it,I 've only had it a few days and so far very satisfied.
John Smith
5

3 years ago

review by Mr Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Salesman stated job to fitted first week in January not fitted till 3 week January
Telephone call too the 800 number asking fitting date was totally met with indifference ie it will be ready when it's ready.(no compassion)
Staff much more helpful after sending email sorted and fitted in 3days.
1

3 years ago

review by S. Z.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

From the first call we made enquiring about the service when we spoke to Jonathan, to the actual surveyor visit by Paul Cawston, and the installation by Michael we received excellent service and support. Paul C provided an open and transparent account of the service available to us to help us make an informed decision about what product would best suit our needs. He answered all our questions and took the time to ensure we understood the process and service. A very professional and courteous company supporting the needs of an ageing population. Highly recommend.
5

3 years ago

review by LC LC

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

March 2020 the country is in lockdown & my Father in law is now in real desperate need of a stairlift, unable to use stairs and isolating due to being over 70 & with a terminal diagnosis,
Halton Stairlifts took our self made measurements ( as survey is contact & not allowed ) & found a recon stairlift for an excellent price, and rushed the non contact fitting ( all covid 19 compliant ) in four days !! My father in law is now freed from the ‘prison’ of upstairs & we are forever grateful To your amazing team who made this happen
THANK YOU GOD BLESS YOU ALL X
5

3 years ago

review by kay

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Excellent service, Phil the salesman was great helpful friendly and not pushy.
5

3 years ago

review by Mr Rathbone

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The fitter made sure that all was well - he had to take the rail and re set it as he wasn't;t happy
5

3 years ago

review by P. V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First rate service from start to finish.Knowledgable salesman explained all the alternatives clearly with no obligation to buy .Stairlift fitted two days later by a skilled tradesman in a neat and workmanlike manner and gave a detailed and thorough demonstration
5

3 years ago

review by B. F.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Amazed that representative came out the same day of our enquiry. He was very helpful. Equally amazed that the stairlift was fitted the next day. The engineer was on time, very Covid aware, fitted the stairlift well with no mess, and explained the operation of it clearly. Pleased with the price and quality. Hopefully will not need to buy another one, but would have no hesitation in buying it from Halton. If asked, will recommend Halton to anyone.
5

3 years ago

review by Mrs Smith

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

very professional from the first meeting to job completion only down side having the handrail removed when advice it would be ok but a phone to the surveyor resolved the problem and offered to fit new one
5

3 years ago

review by Mrs Wood

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Brilliant from the non pushy salesman to the lovely fitter and very nice man on the phone!
5

3 years ago

review by Mrs Fleet

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The salesman was very helpfull and friendly and not pushy,which probably got him the sale
5

3 years ago

review by C. E.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

the best thing i have ever done for my wife,should have done it years ago.ordered Tuesday in stalled Friday no mess & a very good Instaler,i think is name was graham.thanks again Mr hall
5

3 years ago

review by Mr Hall

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Salesman and fitter were very good.
Can't seem to get a reply to emails about getting a receipt for the cash payment
4

3 years ago

review by Mrs Weston

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

the service I got from the first phone call I made to you to the fitting of the chair was second to none so thank you all very much
yours j mclellan
5

3 years ago

review by Mrs Mclellan

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

From the day I first rang up to the fitting, it was all done professionally from the date promised to the fitting all done as promised so easy now to get up stairs well done
4

3 years ago

review by JOAN

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

The fitters were very good, but unfortunately my wife passed away before she had a chance to use it and the company only offered me a third of what I paid for it to come and take it back.
The fitters who took it out were good as well.
So after 2 weeks of having it in my house I lost £800.
That is why I only gave 3 stars.
2

3 years ago

review by Mr Walker

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have had a new stair lift from Halton Stairs for 12 months. I can only say that they are a great company with great service. I needed the stair lift installed rapidly as my wife who has MS had a bad fall last year. They installed within 2-3 days from contacting them. They respond to call outs within a couple of hours. This Christmas Eve we had a problem, rang them at 8am and engineer knocked at door 10am, fixed problem at 10.30 am, that good service. Once your 12 month warranty is up make sure you take out another 12 months maintenance / breakdown plan. I found this local company by chance and having had bad experiences with the bigger companies due to my parents I would honestly recommend this company on price, quality and service.
Thanks
Paul from Skelmersdale
5

3 years ago

review by Paul Mullany

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Haltonstairliftsltd.co.uk Review

Halton Stairlifts Official Website Excellent Halton Stairlifts Customer Reviews Contact The Stairlift Experts Today Free Advice - Stairlifts UK

Haltonstairliftsltd.co.uk Customer Service Contacts

No contact details for this company.

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