heartlandamerica.com

This was my first order with Heartland America. Fast shipping and fast delivery via FedEx. The shipping charges were reasonable for this order. I ordered the Anders Nicholson Hi-Fi Stereo, the Tiffany Style Butterfly Lamp, and the Bowie Knife. All items arrived in good condition. I am very satisfied with this purchase from Heartland America. I plan on ordering from them again, if they offer something that I need or want. As with any other online vendor, a consumer needs to shop carefully when dealing with Heartland America.

I have been dealing with them for years, usually no problem. Last order was incomplete. Customer service person was nice and said that things "looked strange" under my account. She transferred me to a supervisor (5 min. wait) who was nasty, rude, and said I could write to the president. When I threatened a Federal Trade Commission contact, she hung up. A very rude person! She was the supervisor of the nice person!

I ordered 2/2pack Item nr. 36142 100 LED Flashlights. When I installed Batteries none of the lights would work. I did some testing and discovered that on one of the battery contacts, the plastic around the contact was too narrow to allow the positive end of the battery to make contact. I had to slice a piece of plastic off each side of the contact retainer to make them function properly. Also, The packing of the units in the shipping box was terrible with the units placed in a very thin bubble wrap and placed on the very bottom of the box with a large air bubble placed on top. there was very little insulation between the units and the bottom of the box. NOT GOOD!!!
It looks clear to me that there was no function testing done at the factory for these flashlights. Several of the plastic holders were severely warped. On some, I had to force the batteries in with a screwdriver. This tension could very well lead to breakage later on.
On a positive note, I still have and love the first LED I ordered from Heartland. It is a rubberized, 10 LED that uses 4 D cells and it is my absolute favorite flashlight. I have had this one for probably seven or eight years and it goes everywhere with me.

I have nothing but good things to say about Heartland America. I've been doing business with them for at least five years and never had a problem. You have to be careful when checking out and uncheck where it says you want to joing the club, if you do not want to. Also make sure to get the coupon number from the catalog and write it on the space provided,if they are offering no shipping charge, otherwise you'll get charge for shipping. The prices at this store are very reasonable and shipping is fast.

Purchased digital tv antenna ($20 ) on 9/11/16, had it installed on 10/02/16 and found the rotator did not work, when contacted customer service, I was told to send it back at my expense and they would replace it. It will cost me over $20 in shipping. Better to throw away and say I been taken for $20, glad I did not order more.

I HAVE POSTED ON ANOTHER SITE IN 2015 SO HERE'S THE COPY AND PASTE OF THAT ALONG WITH WHATS GOING ON IN 2017. ( :"5 YEARS LATER" ~ I BOUGHT SOMETHING FROM HEARTLAND AMERICA IN 2010 I THINK IT WAS A BAG OF WHEAT PENNY'S BUT NOT SURE.IT WAS 5 YEARS AGO...
NOW I GET MY BANK STATEMENT AND IT SHOWS 4/1/15 $44.98 DEBIT. I SEE FROM OTHER POST ITS A RENEWAL FEE BUT 5 FULL YEARS LATE AND I DON'T EVEN GET THESE CATALOG'S NOW. LAST 1 IV SEEN WAS 2013. MY 1ST TIME ON THERE WEBSITE WAS TODAY!
AND YET OUT OF THE BLUE I GET A CHARGE AND WHEN I CALL BOTH #'S ALL I GET IS "WHERE EXPERIENCING A HIGH VOLUME OF CALLS OR YOUR CALLING NOT IN OFFICE HOURS". IM CALLING AT 11AM AND 1PM CENTRAL TIME. TO THE BANK I GO TOMORROW AND IF I EVEN HAVE TO CHANGE MY CKN# DEBIT CRD # CHECKS AND EVEN BANKS I WILL. {QUESTION TO THE PEOPLE DOING RESEARCH B4 YOU BUY - WILL YOU BE WILLING TO CHANGE YOUR BANKS, CARDS, CHECKS 5 YEARS LATER TO SAVE ON SOMETHING NOW?
} TO **** WITH HEARTLAND AMERICA!TO **** WITH THE BBB! )
4/24/2017 ( "7 YEARS LATER" ~ I DID NOT DO AS I SAID I WAS IN 2015. I DID NOT CANCEL MY BANK ACCOUNT. SO NOW ITS 2017 AND STILL NO MAGAZINE AND CANT LOG IN ON LINE AND YET $44.98 STILL BEING TAKEN FROM MY BANK ACCOUNT EVERY YEAR SINCE 2014. I DO NOT KNOW MY MEMBER SHIP "7 YEARS AGO" CANT LOOK AT A MAGAZINE "BECAUSE I DO NOT RECEIVE THEM OR MEMBERSHIP CARD " I CAN NOT LOG ON LINE "THEY CLAIM MY 2 EMAIL'S DO NOT EXIST EVEN THO ITS MY ONLY 2 EMAILS I'V USED SINCE THE 90'S". I'V BEEN TRYING TO CALL RANDOMLY SINCE 2015 INCLUDING TO DAY 4/24/2017 EVERY HOUR ON THE HOUR AND STILL HEAR THE SAME MESSAGE THE "WHERE EXPERIENCING A HIGH VOLUME OF CALLS" AND YET NOT GOTTEN THREW. NOT ONLY HAS MY DEBIT CARD SECURITY # AND EXPRESSION DATE CHANGE BUT ALSO TEXAS STATE BANK WAS BOUGHT OUT BY BBVA BANK AND STILL THESE THIEVES STILL TAKE $ FROM ME YEARLY ON MY DEBIT CARD WITHOUT MY CONSENT. ~~~~~~ LET'S SAY THEY HAVE TAKEN SINCE 2010 $44.98. $44.98 X 7 = $314.86. NOW IS THAT WORTH A BAG OF PENNY'S I HAD TO PAY FOR TO BEGIN WITH? I'M RESEALABLE' SINCE I WAS RECEIVING CATALOGS IN 2013 ~ $44.98X4= $179.92 I SEE IN THE COMMENTS I HAVE SAVED AT LEAST 1 PERSON IN 2016. I HOPE YOUR THE NEXT TO GET SAVED. I THINK I'M JUST GOING TO SUE BECAUSE THE STRESS HAS REACHED "I WANT TO MURDER AN EMPLOYEE" LEVEL ...OW THAT'S RIGHT CAN'T GET A HOLD OF ONE....NORE WOULD HEARTLAND AMERICA CARE JUGGING FROM THAR INDEED .COM EMPLOYEE REVIEWS.

SO 2018 WITH NEW DEBT CARD, NEW SECURITY CODE, & NEW EXP DATE BECAUSE 2017 IN APRIL I HAD TO CANCEL THAT CARD DO TO BEING CHARGED FOR NO REASON. 2018 GOT CHARGED AGAIN. I EVEN WENT TO MY BANK IN SOUR LAKE AND HAD THEM CALL IN 2017. A PURE MIRACLE SOMEONE ANSWERED. THEY HAVE ME ON RECORDING NOT TO TAKE ANY $$$$$$$$$ FROM ME AGAIN. I DO NOT AUTHORIZE ANY CHARGES FROM HEARTLAND AMERICA!!!!!!!!!!!!! AND NOW I SEE $44.98 OUT OF MY ACCOUNT 5/4/2018. YOU GODLESS BASTARDS I'M COMING FOR YOU!

I ordered a cheap antenna, hoping it would get me through the winter (until I could purchase and install a better quality antenna), and to get some idea what was available over the air in my area.

After installation, I was receiving 22 channels (as opposed to the 2 strong channels and 5 weaker ones that wouldn't lock in with our indoor antenna). It was great - FOR A WHILE.

The antenna is so small and provides such a weak signal on its own that the amplifier that comes with it is essential for proper operation.

UNFORTUNATELY, the amplifier died after roughly 1 1/2 weeks. Now, the antenna (by itself) is inadequate.

I contacted Heartland America and was told that the item had no manufacturer warranty and that it was outside the 30-day return period.

As I said, CHEAP LOW-QUALITY item(s) from this place. I will probably never order from them again.

I placed two separate orders on March 7 2010
It is now June 5 2010. I have not received them. They keep saying my orders are back-ordered yet they are still selling them, (Carpenter Jeans)
It has been over three Months! I have called customer service numerous times but that was a waste of time. They are all like broken records, saying my item is back ordered and will ship next week. Next week has never come.
I will never, ever order from them again!

I ordered a box of 80 Rayovac AAA alkaline batteries, and knowing the Rayovac name, and the fact that they are alkaline batteries, I thought I couldn't go wrong. Boy was I wrong. After several failures in such equipment as my wife's insulin pump and my son's scientific calculator, I decided to take a digital voltmeter to the batteries. To my surprise about 25% of the batteries were DOA, and most others showed way under the 1.5 to 1.6 volts you normally should see with fresh alkaline batteries. I'd say about 10% or less were over 1.5v. The date code on the batteries are 2012, so in my estimation I believe Heartland bought a load of these "factory seconds" and pawned them off on an unsuspecting public. I called customer service today and was politely told there's nothing that can be done since it's been over their alloted return time period. No problem, but they will never get another dime out of me....

I ordered two Delonghi space heaters. They both arrived so dented out of shape that it was difficult to even get them running. Now, two months later, one of the heaters has just stopped working. I have no doubt that this is due to the poor condition in which it arrived.