Heater Shop

4.1 / 5

Heater Shop

4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

4.8

Reviews

1.5

Social

5

Featured

4.5

Technical

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  • This website has existed for more than 3 years
  • Facebook account found but audience is small
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  • Business not mentioned on Wikipedia
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Reviews Analysis

33

reviews

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0

AI declined reviews

0%

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Based on 1910 reviews

Smart.Reviews

4.1

33 reviews

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5

1822 reviews

Trustpilot

2.1

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Heatershop.co.uk Review

The Heater Shop supply the best price on all Rointe Elnur Haverland heaters radiators and towel rails Always in stock free next day delivery available

Heatershop.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:03 AM

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Heatershop.co.uk Reviews & Complaints (33)

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delivery 4.8 /5

price 5 /5

quality

customer service 4.6 /5

on-time

Instruction manual was totally in FRENCH.Phone call to HS, Dean organised an English version,received 2 days later. Apparently the goods made abroad are not opened and checked by HS.
5

3 years ago

review by O. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Followed the instructions on the website, paid for a next day delivery before 12. No notification that I saw that this would not be completed so confirmed the fitter to come in and install.
Chased the goods to get confirmation of delivery the following morning to be informed the goods would not be with them until next week and delivered to me there after. So do not have the goods and I have paid for a fitter to sit around for no reason. Customer services say they attempted to call and left a message, but I have no missed calls and no message

I hate to support bad business and would advise others to avoid also.

TLC have a good selection and advise if stock is in or not
2

3 years ago

review by BenjaminD

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Heater Shop - customer service is the best I have had recently
They kept me up to date throughout the purchase and delivery of item purchased
5

3 years ago

review by B. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

It replaced the similar model which he'd a broken switch.
The cord attached to the with is fixed to a plastic component which
snapped in two. Not mendable by me
5

3 years ago

review by Christopher Phelps

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I bought radiators from the Heater Shop on 2 separate occasions last month and received excellent customer service each time.

The first time, I contacted them with a price match enquiry for the radiator I wanted to buy. I received a response from Liam within 15 minutes confirming the price match. I made my purchase over the phone and this process was very quick and efficient.

The second time, I called the technical team to ask for guidance on the best type of radiator for my living room. Carl was very knowledgable. He listened to my requirements and made useful recommendations based on what I shared with him. After our conversation, I was well equipped to decide on which radiator to buy.

I'm very happy with both radiators - they arrived quickly, were easy to install and met my requirements perfectly.

I thoroughly recommend the Heater Shop and would happily buy from them again.
5

3 years ago

review by Winnie

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered Sunday evening delivered Tuesday lunch time well packaged not damaged pleased with quick free delivery.
5

3 years ago

review by B. J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Delivered on the day requested
Good looking heater
Very effective
5

3 years ago

review by B. D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We needed a portable heater for our office shed and found The Heater Shop to be the most helpful and friendly. They took the time to understand our requirements and young Karl produced a free heat loss calculation to make sure we bought the correct size. Great price and quick delivery too, arriving the next day. Would buy from them again.


We decided on the Dimplex heater and have been pleased with it so far: simple to set up (just screw the feet on, plug it in and turn the dial to set the temperature), can be easily moved and produces a good amount of heat.
5

3 years ago

review by Michael Gills

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When I ordered my 1st heater I didn't realize that I could have had it sooner..when I called the company it got changed to the following day no problem ...heater was well packed ...great product .great price .great service
5

3 years ago

review by Chris K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Product in stock and delivered within 24 hours Not used yet so not sure if it works
4

3 years ago

review by Lawrence Ross

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Having identified exactly what we needed to replace our expiring heater we placed an order with Heater Shop.
Cannot be sure to the minute but we were perhaps lucky to get free delivery within 24 hours.
Packaging was brilliant with no chance of damage and installation was only a few hours later.
Be sure of what you order and it will appear asap!
Cannot imagine how any lower ratings would be possible if purchaser does not make a MISTAKE!
5

3 years ago

review by Mr Hamblin

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The service from the Heater shop was very good, we ordered the new storage heater just before Christmas as our old storage heater in the lounge had failed after 30 years of service. The heater arrived within 24 hours of ordering it and we managed to get an electrician to fit it before Christmas. We would definitely use the Heater shop again when our old storage heaters fail.
5

3 years ago

review by E. B.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered three panel heaters for next day delivery. All arrived on time and well packaged. I had a quick question for customer service after purchase which was promptly answered.
5

3 years ago

review by John

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Heatershop.co.uk Review

The Heater Shop supply the best price on all Rointe Elnur Haverland heaters radiators and towel rails Always in stock free next day delivery available

Heatershop.co.uk Customer Service Contacts

No contact details for this company.

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