Hivelocity

4 / 5

Hivelocity

4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4 / 5

Trust Score

3.8

Reviews

3

Social

5

Featured

4.5

Technical

Is hivelocity.net legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

You have to be an authorized business owner in order to use this feature.
Oracle oracle.com
5 5

Trust score (5/5)

DigitalOcean digitalocean.com
5 5

Trust score (5/5)

Helping millions of developers easily build test manage and scale applications of any size faster than ever before

MochaHost mochahost.com
5 5

Trust score (5/5)

mochahost.com

Volusion volusion.com
5 5

Trust score (5/5)

Create your online store w a FREE 14-day trial of our award-winning ecommerce software Shown to sell 4x more than other hosted shopping carts

HostPapa hostpapa.com
5 5

Trust score (5/5)

Best web hosting domain name registration Start your website with HostPapa get the best 247 support on all our web hosting plans

Detailed detailed.com
5 5

Trust score (5/5)

Get the SEO insights our industry-leading clients pay us to find

Premium WordPress Themes Plugins cssigniter.com
5 5

Trust score (5/5)

The Best Free Premium WordPress themes for 2020 Get complete access for only 69 Theme updates and support included

boostability.com boostability.com
5 5

Trust score (5/5)

Getting Married gettingmarried.co.uk
5 5

Trust score (5/5)

Create your wedding site FREE with the UKs most popular wedding website maker Choose from fabulous designs add a gift list and more Get started in 5 quick easy steps in less than 2 minutes NO ADS - completely free

Squarespace squarespace.com
5 5

Trust score (5/5)

Squarespace is the all-in-one solution for anyone looking to create a beautiful website Domains eCommerce hosting galleries analytics and 247 support all included

Based on 217 reviews

Smart.Reviews

4

3 reviews

Trustpilot

4.6

214 reviews

Hivelocity.net Review

High-end dedicated servers with exceptional pricing Managed cPanel servers and private cloud services also available from the Hivelocity data center Our team of engineers are on premise 247 located just feet from your server Solutions and resolutions in minutes not days

Hivelocity.net Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:04 AM

Write a review

Point: Great

Review hivelocity.net

Photos of you review

*Supported files .jpg, .gif, .png, .webp

Hivelocity.net Reviews & Complaints (3)

Our company (a large game server hosting provider) utilized Hivelocity across a few months in 2018 and then again in 2019. TL;DR: Pass on Hivelocity if you are a business.

In 2018, we ran 10+ systems before migrating to another provider. During this time we encountered the following issues:

- Our account contacts consistently had issues logging in to our control panel and the billing panel. The only explanation was that they were migrating from usernames to emails on both platforms. No-one seemed to be able to fix this or did not care enough to look into the issue further.

- Slow ticket response times. In our case billing issues or technical issues took 24+ hours for a response.

- Unfriendly pricing models. As the amount of RAM in our systems increased, the cost per GB of RAM increased. Contrary to other providers, purchasing in bulk yielded a higher overall cost in terms of the RAM rather than lowering the cost. They were unwilling to work with us on this.

After cancelling our account, our account manager touched on the response time issue, promising a change, and justified that for our specific configuration on RAM, their expense was higher due to difficulty finding the RAM. None of our other providers have this issue with the exact same configuration.

A few months after cancellation, they reached back out regarding new locations they were offering. We were interested in two and were told that we would get quotes by Friday that week. Those quotes never came - we ended up sourcing other providers for those locations, which grew quickly into tens of servers.

In 2019, we returned as we had need of servers in their area quickly and wanted to utilize their instant provisioning. Over two weeks, we encountered the following issues:
- All instant provisioning orders (3 so far) took 1 hour or more and a back-and-forth with support as something always "went wrong" with the order. The support team had to process the order manually.

- Login issues. They still don't have this under control. Immediately after creating a new account, I was unable to log in. Support had to reset our password manually in order for us to be able to log in to the billing system. They still used the excuse that they were in development.

- Poor response quality. A server for instant provisioning stopped responding later in the day. After sending in a ticket, I received this response: "The server doesn't respond can try to reboot it." And that's it.

- No attention to detail. In the same issue referenced above, another representative restarted the server and claimed it was fixed. It was not, as was evident via a traceroute or ping to the server's IP. I asked this agent if he tested this prior to responding to me. 15 minutes later, he responded that yes, he did test it and it was working. Magically, it worked but only after his affirmation that he tested the server.

- No willingness to help. The system I've been mentioning has recurring connection issues. Support doesn't seem to want to find the source of this problem - they just want to reboot the system and call it fixed when the IP starts pinging again. This has been ongoing for 9 days now.

Hivelocity might be fine for personal use on one or two servers, but if you are a business that is looking for a long-term provider, pass on this one as they do not seem able or willing to offer the level of service required to maintain corporate clients.
2

3 years ago

review by Dusty A

I have been with Hivelocity for a couple of months now, and they have awesome support and a very reliable network. Their support team always goes above and beyond.
5

3 years ago

review by Eric

We found that this business has an active Facebook page with 21143 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
4

by Smart.Reviews

Hivelocity.net Review

High-end dedicated servers with exceptional pricing Managed cPanel servers and private cloud services also available from the Hivelocity data center Our team of engineers are on premise 247 located just feet from your server Solutions and resolutions in minutes not days

Hivelocity.net Customer Service Contacts

No contact details for this company.

Sign in to write your review

You’re moments away from writing your review.

Sign in

or sign in with