3.1 / 5
Trust Score
2.9
Reviews
1
Social
5
Featured
3.5
Technical
Is hollywoodbathrooms.com.au legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- We found several negative reviews about this site
- This website has existed for less than 3 years
- Facebook account not found
- Instagram account not found
- Business not mentioned on Wikipedia
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- Twitter account not found
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Reviews Analysis
10
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 3 mentions in other websites
Based on 10 reviews
Smart.Reviews
3.1
10 reviews
Hollywoodbathrooms.com.au Review
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Last update: Wed, Mar 9, 2022 2:15 AM
The end product is excellent! Not a single problem. Couldn't recommend these guys enough!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
The tradesmen either didn’t turn up or turned up on days they weren’t meant to. They left the house filthy each time, and caused considerable damage to our floors. The quality of the work was appalling. The tiles in the kitchen were not level – not even on the same plane. The floor was raised to a stupid height because they couldn’t be bothered removing the old screed bed and simply added a new one on top of it. The bathroom work was also atrocious – the tilers didn’t use tile trim around the door frame and it was disgusting to look at, let alone out of alignment with the door itself so at some points the tile were 10mm out from the wall and others 4mm. The floor was again done too high and the toilet wouldn’t fit.
We then went into dispute with them manager as he insisted that all work was “normal.” We terminated the contract and started to fight to get our money back. This itself was a process – he threatened us with legal action and offered up all sorts of excuses for his pathetic work.
Unfortunately, our experience with the CTTT was less than rewarding for us, and due to our inexperience we did not realise there was an appeal period until it was too late. Even though we didn’t get our money back, the loss of money to sack him and his mob was well worth it in the long run – they were doing significant damage to our property and the end result would have devalued our home, not the opposite.
“Fix your marriage” they say in their ad.. What a laugh.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
When you are half way through a reno you can't really get another builder to take over and you generally can't wait until you find another trades person to perform the variation at more reasonable price- so you just have to cop it!
Other stuff - splash-back delivered was not the colour ordered - (it was running last and just wanted the job finished and them outa there)
Hollywood's plumber cracked the toilet whilst installing it and just siliconed the broken piece back together. (Didn't notice this until 6 months after job completed). As soon as we queried excessive charges and poor communication and missed deadlines one office staff member pulled the "offended and outraged" card.
Since then we have put a second story on our house costing multiple hundreds of thousands and used a builder that was a pleasure to deal with and his variations were supplied with the tradespersons invoice with the builder's margin added. Some he didn't even add the builder's margin and just asked us to pay the tradesperson directly because he didn't feel justified in marking it up he "merely made a phone call"
Watch this mob and their variation tactics - personally I wouldn't trust them to sit the right way on a toilet seat!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
We found their quality to be good, the level of communication was very good from [name removed] the carpenter's attention to detail was great.
[name removed] was the linch pin to this project running well.
The only fly in the ointment was the cabinet maker, who caused the project to run late & his ability to organise himself left a lot to be desired.
The only thing that I would recommend is that they do a final walk through & re check before the project got started.
I would have no problems in recommending them to other people.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 3 mentions in other websites
Hollywoodbathrooms.com.au Review
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3 years ago
review by Roger F.
#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)