Home Design Outlet Center

​Worst customer service ever.I was told last Friday,then when I called Friday I was told Monday for sure.It is now Tuesday and the salesman TOLGA
tells me it is not his fault or not his problem.This after being promised I would have it 5 to 7 days from purchase date which was Nov 11th.
Absolutely horrible,then He tells me to call the transport company to arrange​ delivery.I just called the transport company,and guess what they do not seem to care to much about it either.
Don't promise what you cant not deliver! I purchased with agreement of needing the unit within a certain time frame.I am follwing up with them,instead they call me.This place is a complete joke.

I purchased 60” Wilmington vanity, absolutely beautiful. Marble top is gorgeous! Thank you for sending next day!
Highly recommended

We have purchased two vanities,counters and wall storage from the Miami store and have been very happy. Along with the products and in-store service, the delivery men, Thomas ad Humberto are top notch. Thomas has delivered items to our home twice and both times, he has gone above and beyond with his thoroughness and helpfulness. When I mentioned that I wish the wall cabinet I bought still came in gray (the website showed the gray version was discontinued), he told me that there was an extra one that just came in since a customer had purchased two but only decided to take one. He put me on the phone with the office and I was able to purchase it over the phone! He is someone who takes pride in his job and cares that the customer is happy! I'll be a customer again due to service like that!

Placed order, was told it would take 3 to 5 days and that is exactly how it went. I was happy with the service and the product was top notch. The delivery was quick and pleasant. The delivery man was very helpful. Thank you everyone.

I have been trying to get information about status of order--if it has shipped or when is will ship for 5 days. I have done online chat, emailed & called only to have to leave a message. No reply--very poor customer service

I have not received the vanity yet, but it will be delivered 2/6/17 10am-2pm.
everything else has gone smoothly with no snags.

My order didn't ship with-in one business day as advertised. It still hasn't shipped 4 business days later.

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