2.8 / 5
Trust Score
2.6
Reviews
2
Social
2
Featured
4.5
Technical
Is homefuelsdirect.co.uk legit?
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Linkedin account found with large audience
- Mostly not trusted websites are linking to this site
- We found several negative reviews about this site
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
16
reviews
vs
1
AI declined reviews
6%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 0 authority websites mentions and 3 mentions in other websites
Based on 2947 reviews
Smart.Reviews
2.8
16 reviews
Mamma
3
5 reviews
Trustpilot
4.5
2926 reviews
Homefuelsdirect.co.uk Review
National Heating Oil Delivery Get the best price for your home heating oil with an instant quote Easy ordering Fast friendly service UK-wide delivery
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Last update: Wed, Mar 9, 2022 3:04 AM
I placed an order on 21st October, money taken from bank immediately.
Latest delivery date was 10th November, numerous phone calls later was then advised latest would be 18th November for delivery. Now the 17th trying to call for an update and confirmation for delivery tomorrow. Now been on phone for 30 minutes and after being in a holding queue phone started to ring and now no one is answering. I advised them we will run out and husband has heart failure so now had to turn off heating so we can try to keep hot water only. Will never use again. Asked who I can escalate to and “Mark” told me there was no one just him.
#delivery(1/5) #price(4/5) #customer service(1/5) #on-time(1/5)
No proper complaints process.
Had to chase them and ask why it hasn’t been delivered
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
#delivery(1/5) #price(3/5) #quality(1/5) #customer service(1/5) #on-time(1/5)
Better options - would not recommend at all.
It might be cheap oil (although not by much) will be sticking to my regular supplier for a good service.
I hate being ignored
Mr T. Sandford
Ordered 21/5/20
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I also received an email advising me to expect a container of fuel additive as a new customer welcome. This did not arrive !!!
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
On the plus side delivery arrived on correct day with friendly delivery driver.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 0 authority websites mentions and 3 mentions in other websites
Homefuelsdirect.co.uk Review
National Heating Oil Delivery Get the best price for your home heating oil with an instant quote Easy ordering Fast friendly service UK-wide delivery
Homefuelsdirect.co.uk Customer Service Contacts
No contact details for this company.
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2 years ago
review by kate
#delivery(1/5) #customer service(1/5) #on-time(1/5)