hondapartscheap.com

I placed an order on 1-6-17 and they didn't ship until 1-12-17. Here is their response to having lost my order, even after I emailed them once already.

"Hello, im sorry about the delay on your order. we contacted Fed-ex about your package from what they are telling me is that most likely the driver never scanned the package when it was picked up and now they have no way of giving us any information, its basically lost. we have another set in stock that we can send you tomorrow and should arrive to you by about Friday, Saturday the latest. i don't know if this would work for you. please let me know what you would like us to do. again i apologize for the delay. Thank you"

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Customer Service Center
HondaPartsCheap.com

I asked for them to remedy this by overnighting my parts so I didn't have to miss my maintenance appointment, and continue to not have my vehicle running. Here is their reply.

"im sorry but there is no way we can guarantee that it will make it there before noon on Thursday. We have tried to overnight things to people before and fed-ex gets there late or delivers the second day. at this point unfortunately it looks like we will have to cancel the order because the parts will not make it there on time for your appointment. "

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Customer Service Center
HondaPartsCheap.com

I will never order from HPC again.

I've placed an order and 1 week later my order status still show processing so I try to contact them by email on Thurday . The next day (it was on Friday) I received email from them

"Hello, we are wating for all parts to arrive we will email you the tracking information as soon as your order ships should be tuesday or wednesday next week depending on when parts arrive. Thank you"

On Wedsday I email them to cancel the order and again on Thurday

So after over 1week the order still show processing . I've emailed them twice to request for a cancellation the order but they never respond to my request . I've to file a claim with my creditcard to get money back .

This is a horrible seller . Stay away from them if you do not want to get into the same trouble like i had

Order ID: 316747
Order Status: Process
Order Date: 09/05/2018 - 07:51:24 AM

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