Hortology

4.4 / 5

Hortology

hortology.co.uk
8 Reviews
4.4 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.4 / 5

Trust Score

4.2

Reviews

4

Social

5

Featured

4.5

Technical

Is hortology.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

8

reviews

vs

0

AI declined reviews

0%

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Hortology.co.uk Review

Inspirational quality assured houseplants indoor plant pots planters for lush living Wellbeing style delivered direct to your home or office Create your urban jungle mix match sleek designer planters or retro rustic pots with exotic rainforest foliage woodland ferns or desert cacti MAKE LIFE GREENER

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Last update: Wed, Mar 9, 2022 3:04 AM

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Hortology.co.uk Reviews & Complaints (8)

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delivery 4.3 /5

price 3 /5

quality 5 /5

customer service 4.5 /5

on-time

Unfortunately a 90cm fiddle leaf fig from Hortology means a plant with only a 42cm stem and customer service confirming that the 90cm includes the pot height and when you hold a leaf in a vertical position - because the listed height on the website is just "approximate"! ???????????? ???? 42cm plant for the price of a 90cm one? Avoid!
1

3 years ago

review by Jess

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought 2 plants and plant pots in March. I received great advise on sizing before purchasing (regarding best size of plant pots for each plant), Once they arrived all items were in great condition.
Also once they arrived I over watered them (first time plant owner!!) and after a few days due to this, the leaves began to blacken, I contacted customer services and they gave excellent detailed feedback, the plants are now thriving and look great again.Thank you.
5

3 years ago

review by Jenny

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The pots I ordered did not look like the images on the website and trying to return them is a nightmare as no courier will accept ceramics and specialist couriers cost more than i paid :(

Huge mistake ordering these pots online from Hortology
1

3 years ago

review by Struan

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

£20 for a Saturday delivery! Ridiculous price! Plus, no tracking available on day of delivery! Had to hope that box was not stolen before I got home from work. Plants were ok, nothing special.
2

3 years ago

review by Debbie T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We've ordered from a great many of the UK online plant places recently, the experience has varied a lot. Hortology, both orders, was the best quality of plant specimens sent out (large order too), superior packaging and delivery with them arriving in really good condition, and also really good customer service, quick friendly and a minor matter resolved very quickly.

We're going to look first if Hortology has plants we're after, then look elsewhere.
5

3 years ago

review by Mr C

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After immigrating to the UK and having to leave my beloved plants behind, I've recently started my collection again.
Ordered around 12 plants over the last couple of weeks from Hortology and the service has been excellent. The order takes around 24 hours to process and then the plants are shipped with next day delivery that you can track up to a 2 hour time slot for its arrival.
Plants are very well packaged with barely any noticable damage. Untangling my string of pearls and string of hearts was a bit of a process but I realise it was transported in the best way possible.

I will definitely be ordering from them again as they have a few more plants on my wishlist. I do wish they had a few rarer variegated varieties of monstera and agrolonema but they do have a good variety nonetheless.
5

4 years ago

review by Sam Trotman

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered 2 plants and 2 pots, but made a mistake with the pots - the plants wouldn't have fit. Instead of just sending what I ordered, they cleaned up the mess I made. A very friendly email explained everything to me, and I had the chance to amend my order. Thank you so much - a more than excellent customer service!
5

4 years ago

review by Ms. Boettcher

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 10 authority websites mentions and 0 mentions in other websites

Hortology.co.uk Review

Inspirational quality assured houseplants indoor plant pots planters for lush living Wellbeing style delivered direct to your home or office Create your urban jungle mix match sleek designer planters or retro rustic pots with exotic rainforest foliage woodland ferns or desert cacti MAKE LIFE GREENER

Hortology.co.uk Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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