4.5 / 5
Trust Score
3.7
Reviews
5
Social
5
Featured
5
Technical
Is hqhair.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The EV SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Twitter account found with large audience
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Youtube account not found
Reviews Analysis
31
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 3123 reviews
Smart.Reviews
4.5
31 reviews
Knoji
4
40 reviews
Sitejabber
1.33
21 reviews
Trustpilot
4.4
3031 reviews
Hqhair.com Review
Hair Products, Cosmetics, Beauty & Accessories for the super sassy, bold and brave. Find cult brands and exclusive offers. Our delivery times are running as usual
Hqhair.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
Last update: Tue, Mar 8, 2022 9:18 PM
Så kom dette svar, men kan ikke svare tilbage på do-not reply eller SERVICEMAILEN
HQhair 14. maj 2020 kl. 17.59
Send svar til: Do Not Reply
Til: com
Hello Vibeke Stokbæk Meiz,
Thanks for placing your order with HQHair.com, order number : 209728451
Please do not reply to us at this e-mail address as we will not receive your message. This is an automated response.
A customer service colleague has sent you the following message:
Hello Vibeke,
Thank you for getting in touch to let us know you have not received order 209728451.
I am really sorry to hear that you have not received this. I have tracked your order with PostNord using your tracking reference 00370726208363781146 and can see that they have been unable to deliver successfully and the order is now classed as lost in transit.
I am more than happy to arrange either a refund or replacement for you.
Please let us known which option you would prefer?
Once again, I am really sorry that you have not received your item and for any trouble this may have caused.
If there is anything else that we can do, then please do not hesitate to get in touch and a member of our team will be happy to help.
Kind regards,
Claus
Hqhair.com Customer Service Team
Should you have any further questions please contact us through our Live Chat on site or via our social media channels and we will be able to help you further.
Kind Regards,
HQHair.com Team
JEG ER IKKE IMPONERET!!
Further to me posting the above review on Trustpilot, the following reply was posted by HQHair staff. It is now 9 days from that reply and I still have not received my purchase! They appear to provide misleading responses to reviews on this website to make it look like the problem is resolved when it is not! I want my money back.
This was the misleading reply from Hqhair on 27 Apr 2020
“I am sorry to hear that you have not received your order and can see from your account that we have confirmed we would expect you to receive the order within the next 5 days”
So I contacted with service team of HQhair and they asked me to confirm information including "
- Your delivery address.
- Another member of your household has not signed for the delivery on your behalf.
- A neighbour has not signed for the delivery on your behalf."
I confirmed those questions in my first email and asked for an investigation.
Then the second email sent by someone called "Jess" from their service team just gave me the exactly same email as the first on--check other possibilities so that they can begin an investigation.
How about stopping copying meaning answers, saving time for both of us and starting an investigation?
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Hqhair.com Review
Hair Products, Cosmetics, Beauty & Accessories for the super sassy, bold and brave. Find cult brands and exclusive offers. Our delivery times are running as usual
Hqhair.com Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Michaela