Huboo

3.9 / 5

Huboo

3.9 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.9 / 5

Trust Score

3.8

Reviews

2.3

Social

5

Featured

4.5

Technical

Is huboo.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • Facebook account found but audience is small
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

0

AI declined reviews

0%

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Based on 455 reviews

Smart.Reviews

3.9

13 reviews

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5

39 reviews

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Trustpilot

4.7

400 reviews

Huboo.co.uk Review

Award-winning ecommerce fulfilment made easy. We help ecommerce businesses grow by taking care of all their fulfilment needs. We store, pick, pack and post their products so they can spend more time on what they do best, growing their business.

Huboo.co.uk Customer Service Contacts

Bristol, United Kingdom

[email protected] 07771877361

Opening Hours

Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00

Last update: Mon, Sep 13, 2021 2:20 PM

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Huboo.co.uk Reviews & Complaints (13)

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delivery 4.8 /5

price 4.8 /5

quality 4.5 /5

refund 4.8 /5

customer service 4.5 /5

If you care about your business - please avoid this company. They will be very nice and responsive at the beginning, just to get you in, but once you start trading with them - you have to wait days, sometimes weeks, to get a response to your ticket.

Twice we tried to cancel the order just after it was placed. Huboo ignored our request and still delivered, so we ended up losing money and our customers received goods they didn't pay for.

It took us more than a month to withdraw our goods from Huboo warehouse because they just didn't bother to communicate with us. We sent our courier to pick our stuff up and they didn't hand it to them. Then they apologized and arranged "next day" pallet delivery to our desired address, which took 8 days and goods arrived damaged.

Very disappointed.
1

2 months ago

review by AntraAlksnaja

#delivery(3/5) #price(3/5) #quality(1/5) #refund(3/5) #customer service(1/5)

Extremely professional and great added value! I export food products from Italy (especially from Emilia Romagna) to the UK. Always of great efficiency and punctuality. I am very confident about my choice! 5 stars are not enough!
5

4 months ago

review by francescavergani

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Amazing experience and fantastic service! I would never change fulfilment providers! The best 3PL I have ever tried!
5

4 months ago

review by MattWhite

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Fantastic Hub and warehouse's management! It's almost 1 year that I am using their service and I hope everyone in the future will have the same positive experience as me! The Hub management is fantastic and the communication with them of great help. It feels like it's still yourself managing your items, but with them, all the process is taken off by your hands and you can just focus on what really matters, growing your business.
5

4 months ago

review by DomikaChylewska

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Flawless service and great efficiency! These guys are changing my life! No more self-packing and shipping! With their help, my business is growing so fast and fortunately, the warehouse staff is very competent and friendly. The sign-up process is very easy, just a few steps, and you are supported all the way through! Finally the dashboard.... I can easily monitor inbound goods, stock levels and sales in real-time! Fantastic, fantastic and FANTASTIC. Thanks!!!
5

4 months ago

review by SarahWilliam

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

High quality and great service! Flawless warehouse management!
5

4 months ago

review by RhysMcCann

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

The onboarding experience has been smooth and they have been very helpful in answering all my many queries quickly and effectively. The pricing is also reasonable, I would certainly recommend Huboo if you are looking for a warehouse and fulfilment service.
5

4 months ago

review by TomStirling

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

We've been using Huboo for well over a year now and have had no issues at all, in fact they've been really easy to work with and helped us during busy periods with our orders. Dashboard easy to use too
5

4 months ago

review by SteveFerguson

#delivery(5/5) #price(5/5) #quality(5/5) #refund(5/5) #customer service(5/5)

Huboo has made my life much easier
I used y to o spend most of Monday packing labelling & dispatching my eBay /Amazon sales
Since using Huboo I can concentrate more on the day today running of my business which has grow to the point that I would have needed to employ some one full time just to pack & dispatch
5

1 year ago

review by John Fothergill

I have been using them for our fulfillment needs for about a month now. So far, everything has been amazing. They ship out all orders on time, the support is really good. We had some integration issues that were taken care of immediately. Freddie has been helping us out personally with any queries/road blocks we had so far. Would definitely recommend them as one of the best fulfillment centers here in the UK!
5

1 year ago

review by Joyraj Dutt

Been a customer for a while now - about 18 months. I run an e-commerce business alongside working and have three young children. Having huboo take over storage and dispatch has allowed me to grow my business.

Generally they are very responsive to queries and issues. There’s the odd small thing that goes wrong (items missing etc) but this is a handful out of 1000s of orders and usually dealt with very well.

Occasionally the booking in time can be a little long and there have been times when they have not responded to queries but these have all been resolved eventually

Overall this is an excellent service which I am proud to use and recommend
5

1 year ago

review by T. G.

Everything was going well for the first few months using them but them in October 2019 everything went downhill. Everything you could imagine going wrong did. Overcharged on items, items not sent out, stock damaged, emails ignored for a week sometimes. I've now stopped using them and I'm all the better for it.
3

1 year ago

review by Darren Smart

We searched online and found that this business has an active Facebook page with 315 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
3

by Smart.Reviews

Huboo.co.uk Review

Award-winning ecommerce fulfilment made easy. We help ecommerce businesses grow by taking care of all their fulfilment needs. We store, pick, pack and post their products so they can spend more time on what they do best, growing their business.

Huboo.co.uk Customer Service Contacts

Bristol, United Kingdom

[email protected] 07771877361

Opening Hours

Monday
09:00 - 18:00
Tuesday
09:00 - 18:00
Wednesday
09:00 - 18:00
Thursday
09:00 - 18:00
Friday
09:00 - 18:00

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