hughjordan.com

Very quick delivery of high quality goods. Spoke with Krystle regarding my order and she was an absolute delight. So friendly and professional! Only gripe was they delivered my package to my workplace instead of my home address for some reason. No email confirmation to let me know it was delivered and my name wasn't even on the package.

excellent and highly efficient service. I bought hygiene equipment ... mop heads, squeegee etc. My only minor critique is that the website doesn't indicate which handles matched which handles. Excellent service

I purchased two items . They were dispatched without delay and arrived ahead of my expectations. Thank you

Ordered a pasta maje for a birthday present could not serve one anywhere else. I was delighted when I found it at Hugh Jordan. Had it next day. Thank you

I ordered a present for Christmas for my dad but it wasn't in stock . I got an email to say they had ordered it in for me ,and assured me it would arrive soon and they couldn't apologise enough. Great customer service, that made me feel reassured to order from here again

First time purchase from the Hugh Jordan team and it was an easy process with super fast delivery .....5***** in my book!!!!!

I purchased a pizza peel and a pizza oven brush and metal plate for controlling the fire in a pizza oven. A few days later a “stick” arrived in the post for me, it was simply a wooden handle with a small piece of metal on top. I contacted yourselves and the girl told me that the rest of my items were not in stock, and would not be delivered till June 6th, long after my 2-3day promise, I didn’t mind this so much and said go ahead with the rest of the order. The next day I got an apology email and an offer of 15% off my next purchase. Then through a few emails the girl told me that the stick I got was actually the correct order and the brush was sold separately, but the picture of the item clearly has the brush and handle, at this stage I cancelled the remainder of the order and requested a refund of the items not delivered, so in short I went through all that to get myself a useless stick, terrible treatment of customers, deceiving website pictures and delivery times.

Have dealt with this firm for over 40years and have always received a first class service.

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