I Sell Surplus

Have placed two orders this year, both included items ( mp3 player and memory)which arrived DOA ( defective on arrival). Had to return items at my own expense and then they languished in "testing" for a week or more before shipping a replacement. Items are shown in stock, but often takes up to a week before they even ship. One order had shown as shipped, but never did. They rarely answer emails and "live support" is barely breathing. You have to get them to give you a supervisor's phone number to get any results.

Ordered from these guys on Apr. 10. Talk about slow process time. I know these guys don't ship on weekends, but it should have shipped by now. According to their website, they ship orders within 1 to 2 business days, pending if all items are in stock. Everything I ordered was in stock. And my order status is still sitting on Approved and will be sent to the warehouse for shipment. They have already been paid. Pay-pal notified me that they were. So isellsurplus can't say that they're waiting on payment approval.
I ordered parts from another company on the same day. In fact, after I ordered from these guys. My shipment from the other company is already on its way to me.
So far, I'm not very happy with isellsurplus. But, if I still receive my order by friday, I will change this rating. And if all the items I ordered are in the package.


Received order on Apr. 19. All items I ordered were correct. Good company to order from. Slow on shipping though.

I purchased an iX104 tablet pc, which this store claimed would ship by the end of Feb. It did not. Repeated calls to them finally produced an expectation that it would ship "in a couple of weeks". I asked for a refund on 3 March and was told it would be processed via PayPal. Over the course of a week, repeated calls to this retailer did not get the refund they had promised. Submitting a dispute to PayPal did, in fact, produce action and I now have my money back on 11 March.

DO NOT BUY from ISellSurplus. They are nice on the phone, their web site is cool, but they do not do what they say.

Despite the fact that one of my items was backordered and I had to wait over a week for the entire order to ship, my dealing with this company are entirely positive.

They deal in mostly hard-to-find and surplus stuff. I bought a "Lin-Lin" adapter, remember those? Basically a FCPGA --> PPGA adapter, and they had it for a fraction of other sites.

Was a 2 for 1 special on CDrom Drives. They were as advertised. Manufacture Date, Drive Rail mounting scratches was consistent with advertised age/use. They were packaged adequately in bubble wrap and peanuts. The order also included a Free Nero Burning Rom CD ver 6.6 and License, which works wonderfully. Best Burning Program I have ever used. (I have used 2 others plus WinXP built in burning). The order was placed 1/26/2005 11:29:26PM, the order arrived at my doorstep via UPS at 2/2/2005 Noon-ish. That was just about 6.5 days from Order to Completed Order. I would buy from them again. (This is my 3rd order from the company, ordered Computer Cases and Memory Sticks from them previously) I build/repair/upgrade peoples PC's so I'm always needing quality parts and this (Isellsurplus.com) store is on my "good" list. Thank you.

It is now 1-5-06 and even though they charged my credit card right away, 12-22-05, this order has still not shipped. Called a couple of times. Once was told it would go out that day which was a lie.

3 weeks to ship my parts, and only after constant back and forth emails and threaening PP dispute.

first, after 2 weeks, i requested they cancel my order and NOT ship it. then, like magic i get a shipping confirmation, which they say "ignore it" we're going to cancel it. Well, it still shows up.

So i call and request a return. My agent, Max, tells me to use their UPS acct to return it. I return it. They never ever return my emails anymore after that. So I file with PayPal but the timeframe is up on the complain window.

Thankfully, I decided at the last second to empty my PP balance and pay with my Amex, so they got what was coming to them in the long run.

AVOID AVOID AVOID

I placed an order for 1 OEM cd of Nero with Priority Mail shipping. 9 days later they reply that the order has finally shipped, and was sent First Class mail. 6 more days go by and I check the tracking number with the post office, and it shows the order has never shipped, only shipping info was sent to the post office, not the actual package. This company has not replied to my emails. They have committed fraud.

Do NOT do business with isellsurplus.com

Placed order... 2 weeks passed... checked status on-line and my order was sitting at 'approved' but never shipped. 3 emails later I get an answer - told will ship following Monday... 3+ weeks for a power supply...