JAX Tyres

This review is about browns plain qld,have been going their for over 4 years (maybe )longer nothing but complete honesty have also taken the missus car,daughter car as nothing but complete honesty the only thing that is in falling apart is the waiting area yuk?and the toilets? Felt like buying some wipes and cleaning myself. Darryl mcmahon car rego 574-yka.thank you.

Danny and his team are always friendly and courteous and offer very sharp pricing

I had to replace one tyre on my new 2020 X-Trail due to a puncture and did the ring around to gauge tyre prices. Steve at Toowoomba Jax quoted a very competitive price and even apologized that the OEM tyres are particularly expensive. Steve had to order a replacement from Brisbane but he had the new tyre back on the car the following day. Only had to put up with the noisy little space saver tyre for 24 hours.

Your service is pathetic, 3 times in the last 6 months I've used you and you never keep to your promised time to complete the job I normally allow an hour or two over the time you state but the jobs are not done when I return. On Friday 26/4/19 I dropped 4 rims off to be fitted with Achilles tyres, the salesman said leave it with us for an hour and we will have them done and took my number and said he would call when they were done and to bring the car down and they would fit them. So no phone call Friday, went down Saturday and asked where my tyres were after a search around by sales staff I was told the tyres had not been fitted to the mags but the service men were doing them now would be 15 minutes, nearly 30 minutes later tyres/mags brought out and given to me, no offer to fit them as previously promised just here they are now go. The Saturday morning salesman was apologetic. When I got home I checked the tyres and found that Green Provato tyres had been fitted not the Achilles that I had asked for. I was aware that the Achilles were a good tyre for a budget tyre but I know nothing of the Provato and online reviews generally state that they are not a good tyre. It would appear that you people at Jax do not communicate well with each other on jobs to be done and do not seem to care about your customers Launceston Branch Tax Invoice 114177

This review is well a deserved pat on the back to the staff at JAX Tyres.I made contact with Bobby at the Slacks Creek store to purchase some tyres he did nothing but bend over backwards to help both myself and my wife make a decision on the best tyres for our vehicle a 1997 Toyota Camry.The tyres were fitted in no time at all.The mechanic at the time had mentioned about some other items that will need attention in the future and a quote was drawn up and the price was very reasonable hence we went ahead and had the repairs done that were needed.My wife had to deal with having the repairs done as I was due to have major surgery and she usually feels intimidated by doing these things but she was quite comfortable with the process.Now I am home and on the road to recovery knowing that the old girl has been looked after, it takes that little bit of added stress off our shoulders.Would I recommend Jax Tyres "absolutely" no hesitations at all.
Thanks again Bobby,

Regards
Stephen and Tracy Crandell

Took my old Kia to the Moorabbin branch on 20/1/20 for their vehicle service package and an assortment of other items to be fixed (age related) and I'm happy with the outcome. Thanks Adam and the team.

Made a 1200 booking the previous day for 4 new tyres, by 1330 the hadn't touched the car and had parked another behind it. I asked what was happening as I had to take my newborn to an appointment later that afternoon. Their excuse was oh sorry we misplaced the paperwork. They promptly rushed the car through. They proceeded to put a different tyre brand on to what I had ordered, inflated them all to different pressures (one was at 34psi, another at 52psi), only put 2 of the 4 valve caps on, scratched a rim and left everything including the drivers door covered in black stuff. Strongly reccomend going elsewhere.

went to store in phillip a.c.t looking for a certain brand told not in stock & not sure if at all available BRETT at counter went thru all the brands in stock approx price the same & performance 4 new tyres nitrogen filled & wheel alignment work done on time all looks good can not thank BRETT enough for his service & help very professional IAN

Went to Jax North Lakes Saturday 17 August to ask about a certain make of rim for my wife's car to find out if they were still available or discontinued. The gentleman in the office took my particulars, said he would make inquiries & phone my wife on Monday. It's now Wednesday, still no phone call. Have a good mind to take my business else where. I stated that if these rims I inquired about are discontinued that I would be interested in others.

Jax rang today 22nd August spoke to my wife & were most helpful. Also apologized for taking so long to contact her. Thank you Jax.

Kwinana Branch WA - 21 Sep 2019
Had four tyres fitted to my Mitsubishi ASX.
Somehow JAX staff managed to destroy my car key, it was severely bent, twisted and unusable without major straightening work. Possibly driven over not sure but a replacement cost me $299.95 from Mister Minit (have receipt).
Also I was told the front brake pads needed to be replaced because they were getting low. I found this puzzling as the front brakes had just been replaced just a few weeks prior and are like new.
All this plus black greasy marks left on drivers side door made for a very bad experience. Would not recommend.

By following their advice i went from getting 40,000km out of a set of tyres (which the car yard said was normal) to 80,000km+ for the cost of a couple of wheel alignments a year.
I got my 2nd car serviced there to try them out and am very happy with the results. Now my main car is out of factory warranty (i dont know if it matters) i'll get that serviced there too.
Cheers Boys & Thankyou

Puncture at 4PM on a Friday afternoon. Two new tyres and wheel alignment done at 4.30 - great service from the Brookvale store.

A part has now supposedly been replaced three times, twice under warranty. Each time I am left without a car for days as I live out of town. When I asked why this happened I was told - just bad luck. The second replacement lasted less than 70km. Now I'm wondering when the current part will fail.. and when I will again experience 'bad luck'. I hope I am not driving my 4WD on a winding country road or a motorway when the steering fails next time.

Reply: The store at South Tweed, NSW

Reply; A thorough check? No check has been done by Jax. No contact at all. I was dismissed by staff there.
Mitsubishi have inspected the vehicle and found worrying issues. What is Jax going to do about this? Does the warranty apply to all of your outlets.. or only to the one I no longer have any confidence in? Still not happy.

friendly service, great knowledge and the right price, need more stars 10 out of 10

We found that this business has an active Facebook page with 10561 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.