jemjem.com

I had an awesome experience with them. It was one of the most stress-free and painless purchase I've made recently. I received my phone without having to call them again and they shipped on time. Product is exactly as described and works well for now and I hope it does so for long.

I bought 2 Ipads from them for my nephews and both of them are working very well. One of them looked like a brand new and the other looked good too but had a little scratch on the side. I'm satisfied with their service and i can recommend them to friends or family.

The "delivery date" was pushed back the moment after I made the purchase. The item arrived after I was informed in multiple occasions that it would. It cost me alot of money, and jemjem offered no redress.

Ordered a refurbished 2015 MacBook with this company after researching for about a month. Went with them because they were certified through Walmart. Spent roughly around $1000 on the computer for it to last me all of 7 months. Of COURSE the warranty had expired and when I sent a suggestion to the company on the behalf of my experience the response was super generic. DO NOT BUY ANYTHING from this company. All it took me was one time and I learned.

Horrible experience with them while selling on Amazon. They sent a completely dead lithium-ion equipped iPhone. If you do any basic research, you will know that you just don't let lithium ion batteries go completely dead. It ruins them. This device would be fully charged and drop 11% in the matter of 20 minutes of standard web browsing without any video or audio streaming. It ended up costing us $50 more and basically turning an okay deal into a horrible deal. The customer service people played "delay games." They wouldn't answer direct questions leading two days of delays and ultimately not resolving the problem. I went about them and complained directly to Amazon. Just a heads up, the item was described as looking like new at arm's length. Considering the damage to the case as well as the screen being quite visible at arm's length, I would say they're not trustworthy on their grading system either. Putting a screen protector showed even more damage than what was visible at arm's length. There are many far better suppliers out there. At the time of my review, other Amazon customers were having similar issues at a rate of something like 35%. I am not alone.

I ordered a Pixel 3 XL from this company and on receiving it the screen was cracked. When I put my SIMs card in and tried to do anything half the time it is not work and the time would not stay correctly. I contacted Google and first thing they told me was the IMEI number was registered to someone from November of last year and they could not do much with the telephone because it was still that person's telephone. Also they said there was a software issue and it could not be fixed. I am Google also emailed and called this company several times in the last 3 weeks and for some reason they cannot even talk to me about the issue but I bought the telephone through Amazon and finally Amazon after about 10 emails to Jem Jem they finally responded to them with a grounds label for me to send it back but would not give me any indication why nothing would work or why it was registered to somebody else and also would not even give me not even a partial refund until they received the phone which UPS said it take 2 weeks to get there. I feel their information is very misleading and very customer poor to not contact me, Google, or Amazon so long and relationship to this. This is the absolutely worst experience and I do believe the worst company in United States to do business with as far as any telephones or iPads because as far as I'm concerned and Google is concerned that they are not legit and selling fraud devices. Please do not even hassle and messing with this company. Since they sent me the return label I have contacted them by telephone 23 times and 14 emails to try to get something done faster but no return response. Hope Jen Jen reads this and learns a little bit from it because it's absolutely ridiculous because I had to pay for the telephone before I could receive it but they cannot issue any type of refund even though Amazon and Google both tells them the phone is no good until they receive the product back which takes two weeks then they said it might take another week for them to look at the telephone. This is bull bologna and this is false advertisement and by sure the better business bureau will be notified and supposedly Amazon is doing a investigation about this. To be honest I believe the Amazon since Jim Jim is there client that they should step in and do something about this with they will not neither so just see what happens thank you. Jason

I sent a refurbished laptop I purchased as it was not working! To top it off, jemjem claims they never got the laptop back! It was sent back in the box it came in with their rma #. So now I'm out a laptop and jemjem sucks! Don't Buy from them!

I never received the items I ordered. I received a refund, but I was not advised that the refund was being done or why. I just took it that there was no products. If I hadn't checked my account I would never have known. It was refunded!

I decided to get an apple watch from them and the sent it over in 5 days. The watch looks so cute and no one will believe it's not a new wristwatch. It was a good deal and am satisfied with the outcome.

I bought a 300$ phone, the first one showed up dirty and defective, I contacted the company and they replaced it with another defective phone. So now I have a 300$ iphone that overheats and doesn't have a functional front facing camera.

We ordered a refurbished iPhone, thinking our experience would be as good as the last time. It was not. We spent hours on the phone with Apple trying to do all kinds of tricks to get it to work, and it still has little glitches (it gets hot, it shuts down for some inexplicable reason at random).

Bought a "refurbished" MacBook from them through Best Buy. I didn't realize that Best Buy outsources their refurbishing to jem jem and doesn't do it themselves. The laptop worked for 2 hours and then completely crashed. Luckily best buy let me return it with no problems, but It wasted a lot of time and was very frustrating to pay $800 for something that straight up didn't work. It came with a jem jem warranty card that said if you update the OS it voids the warranty. They're a joke.

I ordered 2 iPads and now one iPhone. Everything was excellent. Perfect condition as promised, shipping was well communicated.. I will be ordering again and again and again.

I was thrilled to find a MacBook Pro for under $500 as a gift for my Bestie. It was easy to find and quick to pay for through PayPal credit. 5☆ experience. I highly recommend Jem Jem. All other websites wanted me to sign up and provide a credit card to become a member. No thanks!

I cannot wait to use my first mac ever to edit videos and pictures.

Like the 90 day warranty and 30 day return policy

I bought the iPhone around Christmas and when I got it it was really good it and it works great and it was unlocked and it came with iOS 10.3.3

My third phone purchased from JemJem... I hope it is a reliable as the first two were.

I bought my Iphone 8 from them at the best possible price. It took 24 hours to finally decide to buy from them after comparing them to the other shops. The phone has been working perfectly. I'll surely be buying more gadgets from them.

I purchased two Ipad2 for my grandchildren. I didn't want to spend much and unfortunately the older iPads did not play some videos so I returned them. They emailed replies to my questions and promptly provided a refund. Excellent customer service and I would definitely recommend JemJem. They seem to truly care about their customers and customer satisfaction.