JewelScent

4 / 5

JewelScent

jewelscent.com
22 Reviews
4 Great
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4 / 5

Trust Score

2.6

Reviews

5

Social

5

Featured

4.5

Technical

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  • We found several negative reviews about this site
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22

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Jewelscent.com Review

Everyone loves JewelScent Buy fragrance and beauty products like candles soaps and aroma beads with an assured surprise gift valued at 15 to 7500

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Last update: Wed, Mar 9, 2022 3:52 AM

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Jewelscent.com Reviews & Complaints (22)

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delivery

price 3 /5

quality

customer service 3.8 /5

on-time

I ordered on 12/15 and their website promised I would get by Christmas Day. I started checking around 12/20 and noticed it hadn't even shipped yet so I called. They have HORRIBLE customer service as you more than likely will have to leave a message for them to call you back. I even emailed them on 12/19 and they just emailed me back today 12/29. Still have not received my candles and they wanna tell me they are sorry, but they were backed up due to Christmas. Well I'm sorry but you shouldn't promise customers something by a certain date and not follow through. I will NEVER buy from this company again. Be warned!
2

3 years ago

review by Michelle H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The products themselves smell really good. The candles and the aroma beads. I wasn't too impressed with the wax tarts, but the body scrub was also very good. Items can get a bit pricey. The rings are costume jewelry and a few of them turned my fingers green. They also seem to take longer and longer to fulfill the orders. My current order is now over a week and I still don't have it. These make nice gifts though.
1

3 years ago

review by Connie C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

So they claim all their stuff has jewelry in it. -false the free ring they sent me is the complete wrong size - wouldn't fit even my pinky ring. When I emailed them about this the email I essential got back was "oh well sorry about your luck but if you don't like it you can send it back if you haven't used it. You won't get all your money back though."
2

3 years ago

review by Victoriously V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Amazing products I have gotten the most gorgeous rings out of the tarts and bath bombs and the luxe candle are my favorites.... The offer great customer service and go above and beyond. They are a very generous company I don't know of any other company that offers discounts and or bonus items free with order anymore only Jewelscent
5

3 years ago

review by Shirley C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

As an added bonus for calling to cancel a subscription for a 50 dollar candle each month. They ask you for your credit card number for verification purposes. Then they charge the credit card for a identity security subscription. You have the option to say no, but it does not matter as they charge you anyway. 4.99 now and a further 21.95 a month on top of the 50 a month for the candle. They give you a verification code. They don't explain how to get the refund. They tell you your new identity theft packet is on its way, tell you to hold...5 mins later hang up on you. All with a delightful heavy Pakistani accent that you have trouble understanding. The rings are cheap crap! But hey...the candles do smell nice! Same smell is $10 at kohl's. Joke was on them though. I used a card that was pre cancelled. So no charge for their Id program. My wife bought the candles with paypal. Which I canceled in paypal. Enjoy!
1

3 years ago

review by Hal B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I am proud to be a consultant for this company. The rings are gorgeous and the products smell amazing! The apple of my eye bath bomb made my mouth water cause it smells just like a freshly sliced apple. We have had some issues with shipping lately but that is completely understandable with the high volume of orders received. Can't wait to get more products in so I can share them with other people :)
5

3 years ago

review by Candie D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I love these products so much, I can't get enough! The soy blend candles burn nicely and the fragrances fill my home with wonderful scents. JewelScent body scrub has become my go-to shower product because I love the way it feels, not greasy like other scrubs and the natural sugar rinses cleanly down the drain without adding any harmful bits and pieces to our water source.
4

3 years ago

review by Karynn C.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

I have ordered MANY times over the last 2 years and love everything they come out with!! The rings are pretty unlike other candle companies and the products really smell great. I even found a beautiful big $100 ring in my hand soap! I've talked with customer service a few times and whether I call or email, they are always very polite and helpful. Love JewelScent and will continue to order from this great company!!!
5

3 years ago

review by Blyssey L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a candle, matching wax tart and bath bomb for my wife. Although, I knew the odds of getting a real expensive jewel was real low, my wife was excited more about finding the prize. I see all these people upset that the ring wasn't real. The boxes tell you the rings start at $15.....what did you expect? (even real jewelry can turn you green - it's the acid in your body) My wife keeps telling me I will be in the doghouse if I don't order again!
5

3 years ago

review by David M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am a consultant and customer. I love the products and the rings. So far my favorite candles are Bamboo Rain and Enchanted Mist. I really want Drangons Blood but every time I go to order it its out of stock. One of these times I will get lucky and it wont be. I also have a customer that is very addicted to JewelScent. She is always looking for new products and promo codes. We couldnt be more happier. Keep up the good work.
5

3 years ago

review by Carrie D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am addicted to all of their products. I have gotten some pretty amazing rings which are a great "bonus". The bath bombs are very luxurious and help keep my very dry skin moisturized without any irritation. The candles smell amazing. I always get complements when company comes over regarding how good they smell.
5

3 years ago

review by Dana H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Placed an order through the website a week ago and have heard nothing about my shipment since it was paid for. The website which claims to ship within 2-3 business days offers an email for support but nobody responds to that either. When i emailed them i got an auto response saying my email was received and heard nothing back. This was meant to be a Valentine's day gift and considering they have not even filled the order a week later there is of course no way i will get it. Even if the ring is worth anything i would not recommend or order from them again
1

3 years ago

review by Joshua P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This company is not honest with ring appraisals. They will claim costume jewelry is worth $80 or more when it isn't even worth $5. The issue has been brought up with them and they only had excuses. They think appraisals can be based on how much a retail store would sale the jewelry for. However, if you took the jewelry to an appraiser they will tell you how junky the jewelry really is.
1

3 years ago

review by Stasia S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered 3 ring bomds on 12/13/17. They came in after Christmas and 2 did not contain a ring. I asked for a refund, their response is to send me 2 more crapy replacement rings without bombs. The 1 ring that I did receive for my Daughter in law is already tarnished and turning her finger green. It has taken 2 weeks of e-mailing pictures and such to get this disappointing response from them. I might as well have thrown $50. Down the drain. Don't wast your money.
2

3 years ago

review by Kara R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

This is the first time using this brand. Burned the candle (which was strongly scented and smelled absolutely great) but when I was able to retrieve the ring, though wrapped, the ring itself is completely covered in melted wax. The stone is a cloudy mess! Definitely moving back to the Fragrant Jewels company!!
1

3 years ago

review by Donna L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought an e-gift card for my daughter-in-law for her birthday. Bought it on 6/29 and the money came out of my bank on 6/30. Her birthday was 7/3, and no gift card came. It's now 7/8, and I am still trying to get them to send it, and cannot get them on the phone. The phone rings, then you press 1, then the music comes on, and they tell you there's nobody available to answer the call and ask you to leave your name and phone number and email. I have called many times over several days and have yet to have reached them when I called. Too much hassle for me. I will not be doing any further business with this company!
1

3 years ago

review by Maryanne W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought these candles w/ the rings in them for my daughter's for Christmas. The rings are dime store rings. The girls cannot even wear them because they turn their fingers green! Waste of money. The candle was good though, just not worth the money!
1

3 years ago

review by Stella D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was once a consultant for this company, but after I too had been misled about how they run their business and the numerous complaints received from countless customers, I told the company that I could no longer promote a product that I could not stand by while watching them rip off their customers. To make matters even more complicated, my account was also suspended. I am however seeking other consulting opportunities that give better incentives to their consultants and deliver outstanding customer service.
2

3 years ago

review by Claire S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I signed up to be a jewell scent consultant over a month ago. I tried to contact my sponsor thru fb and sent her an email ( Lee Hardy) she has not gotten back to me in over a month...I called the company 5 days ago ( no one answers the phone, I tried several times to call) left a message for them to call me....no call back....one of the candles did smell lovely...but the rest was junk...and thier rings...cheap and ugly...not happy at all!! TERRIBLE CUSTOMER SERVICE
2

3 years ago

review by Lisa E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered several of these, in order to decide if I wanted to sell them. First of all, none of them smelled very good. Reminded me of wax with essential oils mixed in. Two of the candles that I received had no wick above the wax line, so I had to carve out the wax in order to light them. ALL of the candles I received had $15 junk rings inside. A few of them were kind of cute, many were just cruddy looking, and all of them were junk. I think for maybe $10 apiece, they might be a fun gift for a teenager. For $24-$25 plus shipping, it's just a ripoff. Also, I think the company needs to clearly state what percentage of their candles contain valuable jewelry in them. To say that they don't know because they randomly put the jewelry in is just a way of avoiding giving an honest answer. (And therefore, a scam).
2

3 years ago

review by Renee T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 17 authority websites mentions and 0 mentions in other websites

Jewelscent.com Review

Everyone loves JewelScent Buy fragrance and beauty products like candles soaps and aroma beads with an assured surprise gift valued at 15 to 7500

Jewelscent.com Customer Service Contacts

No contact details for this company.

Share the company's rating

Share Preview

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