HYPE

3.6 / 5

HYPE

3.6 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.6 / 5

Trust Score

3.2

Reviews

5

Social

2

Featured

4.5

Technical

Is justhype.co.uk legit?

  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Twitter account found with large audience
  • The company has an ANDROID app
  • The company has an IOS app
  • Mostly not trusted websites are linking to this site
  • We found several negative reviews about this site
  • Instagram account found but audience is small
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

68

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Alexandre Taleb alexandretaleb.com.br
5 5

Trust score (5/5)

Especializado em consultoria de imagem e estilo o paulistano Alexandre Taleb fala sobre moda e comportamento masculino nas matérias

Bergdorf Goodman bergdorfgoodman.com
5 5

Trust score (5/5)

Free Shipping and Free Returns Every Day Shop Bergdorf Goodman for the latest designs from Prada Jimmy Choo Gucci Lanvin Dolce Gabbana Bergdorf Goodman has the best from top designers for men and women

Jakarta Fashion Week jakartafashionweek.co.id
5 5

Trust score (5/5)

Jakarta Fashion Week merupakan pekan mode tahunan terbesar di Indonesia yang pertama kali diselenggarakan pada tahun 2008 Jakarta Fashion Week merupakan platform universal bagi pelaku industri mode yang ingin dikaitkan dengan desain gaya dan tren mode terkini

tiri fashion beauty art cultur travel Harper039s Bazaar Romania harpersbazaar.ro
5 5

Trust score (5/5)

Harper039s Bazaar România arbitru al eleganei i bunului gust reprezint un adevrat GHID DE STIL pentru femeia-trendsetter Fii la curent cu tiri din fashion beauty art cultur travel

ZALORA zalora.sg
5 5

Trust score (5/5)

Shop Now At ZALORA Singapore - The Leading Online Fashion Store FREE Delivery Above 40 Cash On Delivery 30 Days Free Return Shopping Now

Jo-Lynne Shane Everyday Style for the Modern Woman jolynneshane.com
5 5

Trust score (5/5)

Everyday fashion for women over 40 wearable outfit ideas

acnestudios.com acnestudios.com
5 5

Trust score (5/5)

Shop the official Acne Studios site. View the latest ready-to-wear, womenswear, menswear, shoes & accessories. Complimentary shipping & returns available.

www.clarev.com www.clarev.com
5 5

Trust score (5/5)

YSL ysl.com
5 5

Trust score (5/5)

Discover Saint laurent official online store. Explore the latest collections of luxury handbags, ready to wear, shoes, leather goods and accessories for men and women.

Glamour Daze glamourdaze.com
5 5

Trust score (5/5)

Based on 15691 reviews

Smart.Reviews

3.6

68 reviews

Trustpilot

3.8

15623 reviews

Satisfied

Unsatisfied

Justhype.co.uk Review

Hype. is the top fashion brand & official online store in the UK. We have latest clothing, bags, accessories & exclusive Disney products for men, women & Kids.

Justhype.co.uk Customer Service Contacts

No contact details for this company.

Last update: Tue, Sep 7, 2021 12:01 AM

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Justhype.co.uk Reviews & Complaints (68)

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delivery 3.3 /5

price 4.5 /5

quality 4 /5

refund 2.6 /5

customer service 2.3 /5

Made an order as a guest. No confirmation email, nothing to confirm the order went through until package arrived two weeks later, sizes are much bigger than expected. Have tried multiple times to get info on their returns policy as no return label was in the package, no correspondence back from them. So disappointing as the items were bought as a Christmas present. So I’m stuck with two items that are useless to me ☹️
1

11 months ago

review by O Corrigan

Terrible website, filtering doesn't work. Waited two week for an update on an order, no updates received until order cancelled without an explanation. Zero customer service - no response to emails, reviews or facebook messages. Would never use again.
1

11 months ago

review by Andy Simpson

#customer service(1/5)

Disgusting service . Do not use this company . They cancelled both my orders after over a weeks wait . I’m still waiting for both refunds which is now three weeks . Never experienced anything like it
1

11 months ago

review by Vanda

#refund(1/5)

Bad customer service (they never respond to emails). Poor quality face masks, don't buy, thin flimsy fabric, not adjustable as fabric loops not elastic, doubt they would survive washing, certainly won't offer any protection. Waste of money.
1

11 months ago

review by R. R.

#quality(1/5) #customer service(1/5)

This is just as bad as it gets. Placed my order a month ago on the 27th of April. ETA was the 1st of May. Now it's 25th of May and the parcel is yet to come. Tracking status hasn't changed for weeks now. I reckon it's lost but can't claim refund from Royal Mail coz I'm not UK resident. So money is gone, parcel is god knows where. Support is ignoring my emails. What a waste...
1

11 months ago

review by Anton

#refund(1/5)

Bought two expensive masks for my children and sadly it does not fit my 7 & 10 year old. Ugh! Too small and wrongly advertised! Poor packaging too. Water bottle damaged and sticker crumbles during handling & delivery. Don’t shop from them!! Nothing to Hype about.
1

11 months ago

review by Dayana

#delivery(1/5)

It is not fit the purpose. Very Bad face mask they have wholes on it and I don't think protects other people because I can breathe in and out from the wholes. I don't know why you made it! and THIS MASK SHOULD BE BANNED! I bought 3 knitted face masks and I throw away all of it! Don't waste tour money.
1

11 months ago

review by B.C.

absolutely disgusting customer service, one star is too good they should be a minus score!! i ordered a GIrls lucky dip on 13/8/20 they sent me a boys, they did not believe me, i sent photos, clearly with the labels saying boys, its now 19/9/20 still not resolved, they say the clothes have been labelled up wrong. but when you see them on the website they are modelled by boys , duh!! they have removed their phone number so you can only contact by email! I have now escalated to the trading standards!! AVOID
1

11 months ago

review by J. W.

#customer service(1/5)

Do not buy face masks if your child is over 5 as they are way to small. I bought 4 masks as they were advertised to fit children up to 10 years they don’t fit a 7 year old and Hype refuse to take it back. Will never order again from Hype!!! Bad customer service!!!!!
1

11 months ago

review by E. L.

#customer service(1/5)

PLEASE DO NOT USE THESE SCAMMERS. Ordered a backpack way back in August for my daughter for school on for a week later to me told the item wasn't in stock (even though it was on the website) so was asked to order a similar replacement , so I did a replacement item and it is now October 7th and I'm yet to receive a backpack or any confirmation even though 2 weeks ago I was told by customer service person(Fahiz ) that the backpack would be sent . I now started a case on resolver and am going to escalate this to retail ADR. Please don't get fooled by their shiny website there is something very misleading about this business.
1

11 months ago

review by David Evans

#customer service(1/5)

Face masks very poor quality. Order pack of three adults and really thin fabric, loops are fabric not elastic so not adjustable, so bad fit really don't bother, can't imagine they offer any protection at all.
3

1 year ago

review by Ret32

#quality(3/5)

Waited 3 - 4 weeks for delivery to be told it was out of stock. Checked online and item was still available according to the website!
3

1 year ago

review by Mesc2t

#delivery(3/5)

I wonder if they have gone under!
Took out money for two products due to be received on 8th May. On the 17th May the order is not even dispatched.

Thankfully I used PayPal as now have to find an alternative. And get it before my daughter's birthday!!

No response from customer service and their Twitter account doesn't appear to exist anymore
3

1 year ago

review by Mr Greenslade

#customer service(3/5)

Quick to take your money but then don't supply the goods. No response from customer service. I have been waiting six weeks for my order.
3

1 year ago

review by J Jones

#customer service(3/5)

It's disgusting how this immoral company is advertising heavily and taking people's money knowing full well they are not going to provide the goods. I have had no response from them whatsoever. I will be taking this further as it is obvious from the reviews that I'm not the only person they have scammed.
3

1 year ago

review by Jane R

After reading the reviews I was very concerned about my order. I sent an email stating that I hadn't recieved a dispatch notification and that my order was very late. Thinking that I had lost my money I was distressed, until I had an email back apologising for the delay. This gave me some hope.
Today I recieved my order ? the items are all there and they are of brilliant quality!
I would definitely buy from them again. I'm a happy customer ?
4

1 year ago

review by Dawn Pitt

#quality(4/5)

Hype it is over a month now since you said you were delivering my order JH465467. It was a month before that, that I actually placed the order. Zero customer support and I still do not have my order. Please either send it or refund me, I am fed up of being ignored by email. People do not use this site they take your money, you don’t receive your order and there is zero customer support.
3

1 year ago

review by Caroline Welburn

#refund(3/5)

Ordered a top and leggings which never turned up I eventually got a response and the top was sent but not the leggings! When I questioned why my emails were ignored! These were gifts so the jumper was useless without the leggings! ...Mydaughters begged for hype masks so reluctantly I’ve reordered some face masks and surprise surprise no response and no items! Do not order from hype!!
3

1 year ago

review by Kma

Made a purchase of facemask last May 5th. I received an email saying that the 'estimated arrival' was May 9th, however, I have not received my parcel yet (May 15th). Nor it hasn't been dispatched. It is disappointing because right now face masks are a must, but I also don't want to over spend money buying masks from many shops and waiting to see which one arrives first. Today I decided to send them and email asking for information and I received an automatic reply saying that responses take upto 4-5 working days!! Which I find outrageous. And just reading some of the other reviews all I want at this point is my money bacck!
3

1 year ago

review by Angélica Perlaza

Dreadful - nothing dispatched in 10 days - no response to emails - chat and phone removed from action - just seems like a they’re taking money and ignoring everyone and their obligations.
3

1 year ago

review by John

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Justhype.co.uk Review

Hype. is the top fashion brand & official online store in the UK. We have latest clothing, bags, accessories & exclusive Disney products for men, women & Kids.

Justhype.co.uk Customer Service Contacts

No contact details for this company.

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