justjunk.com

Booked five days in advance for a Saturday 1-3 time slot. Having recently moved, we had to return to our previous home to wait. At 4:30, we were told they couldn't come because the truck was full of stuff from the booking before us. So we wasted nearly four hours of our time. We didn't even know that getting "bumped" was a possibility. They couldn't have estimated at the beginning of the previous customer's removal that their junk was going to fill up the truck and split their disposal time (and need for truck space) with another time slot instead of completely bumping us? Also, we gave an itinerary of what we had--didn't they? And, no, they didn't offer to unload the truck and come back to accommodate us that day. We were told they could "fit us in" Monday between 2-4. Not "We will get to you first thing tomorrow," or "Monday, first thing." Another late afternoon pickup that could also possibly be bumped and a day we would have to take time off work. There was a reason we booked for Saturday. We only had access to that house until Tuesday, and we couldn't risk another cancellation and more apologies. We went and booked a competitor who accommodated us first thing Monday morning and showed up on time, were done in twenty min, and we didn't have to take time off work to wait. This was a very disappointing venture with your company, and we won't (attempt to) use your services again.

I just used Just Junk to purge items in my home. Tyler and Ryan were on schedule, professional, quick and very fair/reasonably pricing! This was my 2nd time using this service and wont be the last :) Highly recommend!

I had two truckloads removed from my mothers house. Paid and gave guys a Hugely generous tip given COVID etc. After they left It was apparent that one of the guys ripped off an iMac laptop. I do not make Accusations lightly. It was obvious. Never let these guys in your house. They can not be trusted. Order was Sunday September 20th #362471

If I could give more than 5 starts I gladly would. The staff worked hard, did everything that we requested, did the work up to our high standards, were polite and had initiative. Our job took longer and needed extra workers and it was handled seamlessly. The area was left cleared, clean and completed. Many thanks for your dedication and work ethic. We will highly recommend your firm, and will call again for any jobs that arise. Many thanks.

I highly recommend the service of Just Junk. I used the service's of this company for the first time this week and could not be happier from start to finish. They were prompt, efficient and the two young gentlemen that were sent to my place for removal of large and small objects were extremely polite, courteous and very professional, I was so impressed! Thank you for making my life easier :)!

Really disappointed in the service I received from the receptionist and the movers. The receptionist really messed up my order and the movers didn't take everything out to the dump - they left several of my discarded furniture drawers in the garbage room! Next time I want furniture disposed of I'll do it myself and thus save a lot of money!

Dear sir/madam,, called jut junk to remove misc from my garage, was so pleased with result, i called the following day to ask them to remove an old Gazebo. they came within 2 hrs. WONDERFUL NICE YOUNG MEN. worked quickly . What a load of my mind. No pun intended. Prices very reasonable. thanks just junk. Mrs lilley.

We had two trucks show up to our home that we were downsizing. Pieces were pre-arranged and stickers put on to be donated to a thrift store and other bags of garbage, stone, pallet wood etc were to be junked. I only saw what happened downstairs as my husband was upstairs. Right in front of me they took our chesterfield of 44 years and decided it wasn't going to go up the stairs without even trying as it came down not problem, The one guy said I know how this will go up and removed the cushions and with his foot smashed the back of the chesterfield in two pieces, then said now it will go up. Next there was a solid round table with a metal base that was clearly posted to donate. He picked it up and turned it over and I thought he was going to get a screwdriver out of his pocket and take the base off to get it up the stairs easier, no that was not his plan he took his foot and hit the base until it buckled enough that it could be broken in two. My husband said that a futon that was upstairs went out in a couple of pieces also. A sewing machine in a cabinet that was still valuable and was also going to be donated didn't make it to the thrift store either. No respect was shown to our possessions or to us as we watched it be destroyed. How would they feel if someone came into their home and did this to their things. I read the positive kind comments above but didn't see any of that at our home. Then a comment was made they did it all in record time 30 minutes. I would never recommend this company to handle my junk or donations. It is hard enough to make a move without having your possessions destroyed right in front of you. I only gave 1 star because I appreciate them removing the stones, pallet and bags of garbage

Oh my goodness! What gentlemen, what service. The two young men just left my apartment and as mentioned the loveseat wouldn't fit in the elevator, so they had to walk it down three flights. It took them less time to walk down the stairs than it did for me to bring down the cushions in the elevator (my offering). The estimated quote was exactly what they quoted by phone and I was able to pay by debit. I think they were here 5 minutes and now I am busy rearranging my living room. Even though I am 62 and never had a heart condition, it wasn't hard to know why my heart was racing. Handsome as all get out. Wink! Wink! Debbie Keay

totally unprofessional service; the guy called at 5:30pm desperate to reschedule my appointment from 8:30pm to 6:30. I agreed, and rushed home only to find out that nobody came; I called back, and he told me things have changed and he'll come as originally scheduled. No explanation; no apology. Clearly customers don't matter to this junk company.

We originally had another company coming today, but after a call coming late to inform us of their arrival time and then a second call to reschedule, we contacted JustJunk. They came on short notice, were here when they said they would be. Brandon & Zack were very quick and thorough. Did a great job. Highly recommend. Would use again.

Great team (Jason and Mike); very pleasant; on time and fast Will call JustJunk again when the need arises. Thanks guys for a job well done!!

All 3 guys who work at emptying my house on August 23 were fantastic Polite, efficient and very hard working I wish I made note of their names so I could state them specifically in this comment box Sure you can figure it out from your records! I would highly recommend your company to anyone who asks!! Thank you Lisa Harper

I ordered their service for Friday 13th Sept. I indicated that I was clearing out a complete condo. Furniture, carpets, beds, crockery, utensils, etc. Whe Ryan arrived he looked at it and told me he couldn't do it because he was told that they were removing 2 beds and "a couple of cardboard boxes". They made a new appointment for today at between noon and 2 p.m. When they arrived they were not happy with the parking spot available saying that it was too far to carry things to the truck (one car length!!). Oddly enough the same parking spot was acceptable to the Friday crew??!! When Ryan left on Friday his one request was that we book the elevator, which we did. He had no issue with the parking spot. Now we have to go back tomorrow and try to get this done. I am not impressed with their operation. One star because there is no option for no stars! B.D.

Driver call when he was close to notify us he will be there shortly and he was on time and very friendly and efficient.

I had been worried about having the old chest freezer removed from our basement after it gave up the ghost on Thanksgiving day. I phoned and scheduled two appointments, one with JustJunk and the other with a competitor. Zack called me to say he was in the area and could drop by earlier than expected. I found him to be friendly and respectful of our concerns, courteous and very knowledgeable. I was so impressed with his attitude and demeanor that I made the decision to go with JustJunk and not bother with the other appointment I had scheduled for the same afternoon. I cannot say enough good things about these two young men; the did an absolutely brilliant, top notch job of removing our old chest freezer without causing any damage to anything else in a relatively tight space. Seriously amazing job. My hat is off to Zack and his colleague as well as to JustJunk for hiring such polite and accomplished workers. Based on our experience I recommend JustJunk wholeheartedly. Do not hesitate or look further; they will get the job done beautifully, courteously and in a timely manner. Now I know who to call the next time we need this type of service. Thank you so much! FIVE THUMBS UP!!!!!

My wife and I recently used Just Junk twice to remove 40 years of stuff from our house and garage in preparation for selling our property. Both crews arrived on time and were quick and efficient. Thanks so much for your help.

Used Just junk service for a curbside pick up in Apr 2020. The service was great and I would use them again.

I have already rated you a few weeks ago and gave you a great review then. Couldn’t have been more pleased with the experience

I have used Just Junk on 2 occasions and found the service excellent. The men who pick up have always been very helpful and courteous.