Kay Optical

3.5 / 5

Kay Optical

3.5 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.5 / 5

Trust Score

3.5

Reviews

1

Social

5

Featured

4.5

Technical

Is kayoptical.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account not found
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

3

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

Based on 3 reviews

Smart.Reviews

3.5

3 reviews

Kayoptical.co.uk Review

No description for this company.

Kayoptical.co.uk Customer Service Contacts

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Last update: Wed, Jul 7, 2021 10:44 AM

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Kayoptical.co.uk Reviews & Complaints (3)

I used to be a dyed in the wool Kay Optical customer and shopped with them for over 20 years, however over the last year the service has suffered and I have retracted my formerly glowing review o this site.
5

1 year ago

review by Simontrenerry100 S.

I visited Kay Optical, Morden on 26th July and gave my scope to Tony for repair. He gave me a ball-park figure of three weeks to repair. I emailed him on the 5th August ("I know you said that you most likely had to send it away and it could take up to three weeks to return, but could give me an update please?) I got no response!
Over the past 4 months he continued to fob me off with stories of parts being unavailable, or in transit, and then the parts were received incorrect. He never once returned a phone call in all this time.
Eventually I collected the scope on 29th November (18 weeks later) unrepaired as I had reached the end of my tether.
I gave the scope to another company the following Monday and had it back repaired two days later. They said that the scope hadn`t even been opened, and that it was simply a bolt that had come loose in the mechanism.
Be warned!
3

1 year ago

review by G7777jw P.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
3

by Smart.Reviews

Kayoptical.co.uk Review

No description for this company.

Kayoptical.co.uk Customer Service Contacts

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