Keuken Kampioen

The first contact I had with this store was positive as the advisor seamed to know what he was doing. What is not nice is that I though I am signing the document for PRELIMINARY kitchen design, not the obligation to buy the kitchen that was not final, not measured and not agreed. Especially since initial design does not fit in a room that I showed the measurements from. There is plenty of small print on a very long condition document-all in Dutch, off-course, and sellers are full of understanding and are telling you only what they think you want you to hear. Very aggressive selling manner and of course 'special price just for you" that you are not allowed to think about is just the part of ambiance. Byw, I am informed that cancelling this preliminary design costs 500 euros-of course this is not stated anywhere in any of the papers. rather high for a bad cup of coffee.

One week later and after subsequent discussions with this store, any communication about changes is completely useless- no reply on e-mails, no possibility to schedule measurements in agreed time or week after they were pushing actively for it, and 12 weeks delivery time instead of 8 they were promising. However, they did manage to send me unspecified invoice, where only a rather high sum is stated with request to pay. Yesterday, a bit more than a week of my initial visit I went into a store to try to get some answers, but all I encountered was a very rude seller who was full of ironic questions to me and condescending answers on my questions regarding the quality of certain parts of the kitchen.

I have sent yesterday cancellation of this order- however, so far that is ignored as well. I did manage to receive several e-mails today where they suddenly found the time to do measurements and have a discussion. Everything for a sale.

Do yourself a favor and skip Keuken Kampioen if you want a new kitchen. Mediocre quality, not transparent pricing, long administration, hidden costs and bureaucratic procedure. At this point I am willing to pay those 500 euros just not to have to deal with this people ever again.

Last weekend, I visited the Keuken Kampioen showroom in Rotterdam Alexander to buy a new kitchen for my new apartment. It was a very professional atmosphere and I spoke to their sales agent; Mr. Sammi. He was very polite and friendly and also very much more knowledgeable about their business and I received very good tips and suggestion of my ideal kitchen.

I spent almost 3 hours there, visited so many German high quality kitchen and offered a remarkable discount on the entire kitchen package, and finally made my decision to purchase the kitchen from Keuken Kampioen team. Now, I wait to see my new ideal kitchen to be delivered to my apartment.

I advise those who wishes to renovate their house and especially the kitchen, visit one of Keuken Kampioen showrooms in the Netherlands and benefit from a good quality and professional team’s services.

Over the past couple of weeks, I had a great experience with Keuken Kampioen branch in Amsterdam Arena. I was helped by one of their youngest, friendliest and most enthusiastic and employees - Randy Hoek.

I first came to Keuken Kampioen looking to buy a kitchen for an apartment I hadn't moved into yet. I had a good idea of the measurements and we started the design process right away. Randy was extremely knowledgeable and helpful every step of the way, making sure that I receive the kitchen I really wish for, within my designated budget. I really appreciated his patience and understanding throughout the whole process of putting together the configuration, the communication was great and I value the fact that he never hesitated to ask his supervisors for advice when something was not fully clear. We managed to strike a deal on a really fantastic kitchen, within a very reasonable price. I was super happy when I signed and left the store very excited about the purchase I had just made!

However, a few days later, it turned out that the measurements we initially assumed were not fully correct and the configuration I signed for cannot fit into the designated space at all. I immediately called Keuken Kampioen to explain the problem and I was able to get another appointment with Randy already within just a couple of days. We sat down to see what could be done - and yet again, he was extremely patient and helpful, he let me take my time to find the best solution within the very tight budget that I had. We worked together for a few hours and I have to say that Randy really went out of his way and did every possible thing to make sure I have the right solution at hand! We ended up with a fully new configuration, which was expanded and had improved appliances and – most importantly – a configuration which will surely fit. All of this within a small difference in price and fully respecting my financial possibilities! It was a really great effort on his part to make such a deal possible for me, but the most important thing I really value with Randy and Keuken Kampioen is that he did his best to retain me as a customer and to help me out with the optimum solution, making sure I receive a premium quality kitchen.

I really look forward to the upcoming process of measuring and final delivery of the kitchen, and I do hope things will go as smooth as they did during the buying process. This will be noted in a following review.

But so far, I really have to extend a very personal Thank You to Randy and his team at Villa Arena – nothing but Huge 5 Stars for you!

M. Stopic

We visited Keukenkampioen Delft yesterday, which is the third kitchen store we selected. To be honest, we did not expect to sign the contract on-site, because we believe better price and kitchen design come after one has visited enough number of stores.

However, Kevin's creative work good price has changed our mind, and we signed the contract in the end.

To summarize the positive points about the sale service:
1. creative work where Kevin has totally blew our mind and designed a kitchen that fits our apartment super
2. being thoughtful on behave of customer. Kevin always try to give advice taking customer's need into consideration instead of trying to sell most expensive stuff
3. patience. we changed our mind about details quite some times during the session, but Kevin was always open to listen and did not show any impatience.

with the above, we would really recommend anyone who is looking for a kitchen to try Keukenkampioen Delft with Kevin.

Next, we are looking forward to the following services from Keukenkampioen including the kitchen itself and the montage.

Cheers,
J.Yan and J.Wang

For the second time now, we ordered our kitchen from keuken kampioen.
Very happy with the service. Kind and helpfull staff. Clearly very experienced. If we ever need another kitchen, we know where to go.

Yesterday I was in Keuken Kampioen Dordrecht.Very good service.Sellers can advise and answer all questions.I was with his wife and children.
One of the employees Stefan had a free moment he busied himself with my children.At that time, I with my wife, we could take care of buying the kitchen.
Thanks to Jan and Stefan

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