KOVI Fabrics

I'm want to thank you for the help I receib, my customer is very happy with her fabric , and I:m locking forward to continue placing some more orders in the future thank you again.
Norma's Upholstery
Norma Munneke

After looking for weeks, I finally found the perfect fabric for recovering my chairs which I received in less than a week. I would highly recommend this company, the customer service is outstanding which is rare these days. I received a phone call and an email from Dirk thanking me for my order, asking if I had any questions and offering to assist me in any way they can.
Kudos to everyone at Kovi. Thank you

I recently purchased fabric from Kovi. I had been searching for months for an olive green microsuede and I couldn't find the right color and quality. I found both at Kovi. I had a chaise lounge custom made with the Kovi fabric and it is beautiful. I would highly recommend them.

My recent experience (5/2019), with Kovi Fabrics --- EXCELLENT !!! No, I am not on their payroll, nor any compensation, nor a family member, nor a friend -- just a regular person trying to find some outstanding fabrics for several projects in our home. I did a lot of research of fabrics and found that Kovi Fabrics has many beautiful and high-quality fabrics, as well as a skilled, friendly, and knowledgeable staff to compliment their fine fabrics. A GREAT FIND!! Do NOT let some of the reviews deter you from looking at their fabulous fabrics, getting samples, and interacting with their customer-oriented associates.
Best regards,
Marge Krug (San Diego, CA)

Ordered a swatch which was 4x4 inches even though the pattern is 12 inches across. The website says the swatches will encompass the entire pattern repeat. The colors worked so I ordered the fabric. When it came in, the dye lot was MUCH darker and did not work in my room. I called to return and was told to fill out a request online, which I did. The website said I would receive a call in 24-48 hours. Never heard from them. Over two weeks later, I was having a “chat” online with a rep and they left me waiting for 45 minutes with no response. Terrible company. Luckily I only ordered 3 yards of fabric but I intended to order other fabric. Now I will go to a legitimate site for my upholstery needs.

I placed an order for 2 different fabrics on Jan 31 2015. One of them was backordered. I didn't receive the email I was sent regarding the backorder. Both of my fabrics were held because of the back order which made my job late in getting finished. When I called to check status and said I needed the one fabric right away, it was shipped promptly. The second fabric was never delivered. It was supposed to be available on Feb 16. I sent an inquiry on March 4th but haven't received a reply.
I'm sure your company usually does better than this but I am disappointed with this experience

My husband and I are upholstering two club chairs that he cherishes. The Kovi company sent constant email updates so I knew exactly when to expect my fabric. Even though the weather has been nasty - they sent the fabric in packaging that the elements could not touch :) Which was very reassuring!
Also, I received a followup email to ensure I was satisfied. I wish all companies were this efficient! Thank you Kovi!

Before ordering the product I was interested in, I ordered several samples so I could verify the consistent color quality, the quality of the overall material, the best color scheme for my application, and was also able to speak with a QUALIFIED representative of Kovi.... All was to my liking and I was able to choose the material from the samples with the help of the Kovi representative who encouraged me to have the upholsterer speak with her to verify proper yardage and explain any technical issues concerning the outlay of the material being purchased. It was shipped in a timely manner directly to the upholsterer. The upholsterer mentioned that it was some of the best material he has worked with and the quality of the material was ONE OF THE BEST on the market. This upholsterer I used does some awesome workmanship. I had one of my motorcycle seats reupholstered about a month ago, I was very pleased with the quality of his workmanship and was in need of having the seats in my 58 Ford Custom 300 refinished. I checked in with Kovi for material and came out with an awesome combination of material and workmanship all in ONE ~ What a combination!! Thanks Kovi and Thank You Upholstery Shop!

I have been trying to reach them for last 72 hours. Their system crashed when I placed my order and I couldn’t tell if the transaction went through. I have called upwards of 15 times and have the opinion that their “customer service” line doesnt exist and that they never answer their phones. I have left numerous messages saying this is time sensitive and I need a call back. I will never do business with them again.

I ordered fabric from this company on November 12, 2019. Prior to placing my order, I requested a sample which I received. At the time I requested the sample and at the time of the order, I asked the order taker to check whether they had the yardage I requested in their warehouse. I even put a hold on the yardage (I thought). I was then put on hold while the person went to double check. He returned to the call and assured me that the fabric was in their warehouse. Two weeks after my purchase, the fabric had not been received. For over a week, I called this company every day and received no return call. I emailed them and received no response. I finally received a phone call on 12-3-2019 (after I left a message that I would be requesting a refund from my credit card company). The person who spoke with me finally told me the fabric was on backorder until 12-31-2019. I was never told this at the time of the order and no one ever called me after I placed the order to tell me the order was on backorder.
It is my belief that this is not a real company. That this is a side gig for something with a full time job and there is no customer service. I have requested a refund on my credit card for this purchase. BEWARE OF SHOPPING FROM THIS COMPANY!!! I have all the paperwork to back this up – the order confirmation, the fabric sample etc. . BEWARE OF THIS COMPANY!!! I have put in a complaint to Better Business Bureau

shipped and received within 4 days after purchase. loved the crushed black velvet...

We found that this business has an active Facebook page with 19084 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.