LaptopKing

A 2 ounce part was ordered with a S&H charge of $7.99. Seven days later the part hasn't arrived. Attempts to track the order are responded to with a statement that "Your order has shipped and a tracking number will be posted shortly. We thank you for your order. " is the only response with no further information! My attempt to contact them via phone is met with a recording directing the caller to their website.

Tried on two separate occasions to make a purchase for an HP Pavilion DV7 drive caddy. Both times I received a message shortly afterward stating that my billing information was incorrect.

After the second purchase order was rejected I contacted the bank to get some insight as to why the information was incorrect. The bank representative said that in both cases, the information transmitted from laptopking.com was indeed incorrect. Furthermore, the information they supplied to my financial institution didn't match the information I, myself, had provided. So it would appear that, for whatever reason, they were unwilling or unable to complete the order-using the very same information that I had successfully used once prior.

Debit card users will find their payment system rather inconvenient. A hold for the order amount is placed initially. Then, once the order is satisfied, they release the hold and initiate the charge. While not entirely unique to this merchant, it does make ordering difficult because of daily purchase limits that are imposed by most financial institutions.

In the end, however, they actually did me a favor as I ended up ordering the part directly from the manufacturer for $20USD cheaper. Additionally, shipping charges were $5USD less than those charged by laptopking.com. $25USD in savings is nothing to scoff at.

This would have been my second purchase with laptopking.com, and I should have taken my dissatisfaction with them the first time around as a sign. Rest assured, however, that I'll buy elsewhere from this point forward.

bought a battery and arrived in 2 days. works great. last year i purchased a dvd for this same laptop and that is still working. i am happy with this company. thank you.

i ordered a DC jack for my laptop after matching their advertised part number fitting my device. i received the wrong part and tried to return it for the correct part. they told me i was s.o.l because i should have looked at the "picture" they had of the part to make sure it was the correct one. i've never dealt with a professional company who asked the customer to rely on a pic of a part instead of the advertised part numbers. they listed the part number as the correct part for my device. WTF.sounds like they don't know what they're doing. cartoon company.

We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.