leisurevouchers.co.uk

Having had vouchers purchased for me I was looking forward to spending them, the pandemic hit which meant I was unable to take time of my NHS job let alone shops were closed etc... was unable to spend them on what I wanted - a virgin experience car day! so contacted the company seven weeks after they had expired "only noticed as I went to use them" and the company basically said tough, we won't extend them no matter what, they had an expiry and you should have used them!

Very very poor considering the pandemic has closed so many places down, especially the track days I was intending on doing.

Had to wait the full 10 days for delivery and could not get through at all by telephone despite holding for at least 5 minutes on each attempt, at various times over several days. I just wanted to check the vouchers would arrive in time for the event they were purchased for. Even the email address says it takes up to 72 hours to respond... Still waiting and we can't be far off this time now. Eventually on the 10th day after purchase, 1 gift card arrived for the whole amount, not 2 separate cards which I ordered and were listed on my confirmation! Absolutely hopeless. I won't be purchasing leisure vouchers or cards again, which is a shame as they are a great idea.. Just terrible customer (dis) service

I am very disappointed that with Premier Inn you have to book the higher rate for rooms if you have vouchers.This. Outdoor mean you paying upto a extra £25, which means the customer loses out ? Think premier inn need to do something about this so us customers don’t lose. I will not be using these at Premier inn, as over 4 nights I’m paying a extra £50/£60, which I feel is totally wrong.

We searched online and found that this business has an active Facebook page with 108 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.