LKBennett

4.6 / 5

LKBennett

4.6 Great
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4.6 / 5

Trust Score

4.1

Reviews

5

Social

5

Featured

5

Technical

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We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

89

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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Based on 7254 reviews

Smart.Reviews

4.6

89 reviews

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4

2993 reviews

Trustpilot

3.9

4172 reviews

Lkbennett.com Review

LKBennett ndash the British affordable luxury brand ndash offers stylish womenrsquos fashion and clothing Explore our latest collections online

Lkbennett.com Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 3:42 AM

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Lkbennett.com Reviews & Complaints (89)

Filter reviews by tags

delivery 4.3 /5

price 3.5 /5

quality 5 /5

customer service 4.2 /5

on-time

Item was out of stock so I left my email address to be contacted when item next back in. The Liverpool store phoned me the next day to advise the item was available and it was delivered the following day.
5

3 years ago

review by C. S.

I purchesed 3 pairs of high heel shoes from LK Bennet Winchester branch ,shoes are stunning and so comfortable staffs were truly professional and helpful very happy thank you .
5

3 years ago

review by J. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The dress I wanted sold out online so I phone the Glasgow store & Freya at the
Store sourced me one from another store. Very happy customer . The staff are always very helpful in this store .
5

3 years ago

review by R. I.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Great assistant,I would not have tried on the dress I bought without her advice.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They were attentive to my needs and recognised my daughter who had shopped with them 2 days earlier having a nice chat with her
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I spoke to a young lady called Octavia who sorted my problem out within minutes first class service from LK Bennett Sloane Square London I would highly recommend LK Bennett Sloane Square start a great service A1
5

3 years ago

review by T. T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was served by a great, friendly sales assistant who went out of her way to order the boot sizes that weren’t in store and advise on matching accessories. You rarely see this kind of customer service in stores nowadays so I was pleasantly surprised by it!
5

3 years ago

review by M. Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have just sent a fax to customer service explaining how I was delighted with my service from two sales assistants Lily & Radyha.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I was not very happy with the service in the London Covent Garden Lk Bennett,no help was given and to be honest they could not of cared less if I had made a purchase or not.The one lady in there was more interested in tidying up what I had looked at which I found rude and infact made me feel uncomfortable to even touch anything in that store and offered no help at all.All in all a awful experience in that store.
1

3 years ago

review by F. K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Easy and simple online ordering, 25% genuine discount on all items at the time of the offer and my gorgeous Floret court shoes arrived beautifully packaged within 5 days. Only problem is I can only wear them around the house during Covid-19.......all dressed up and nowhere to go!
5

3 years ago

review by J. U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

When I ordered I my dress I get the message it would be delivered in one week. It take more then two weeks.
1

3 years ago

review by P. Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Terrible - if I could could give a zero I would. I have had some disappointing experiences before, but this time was bad enough to merit feedback.
2

3 years ago

review by J. W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

They failed to inform me that one of the three items was out of stock and I didn't discover this until only part of my delivery arrived
2

3 years ago

review by Deleted User

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

i Received excellent customer service from the assistant. She was extremely helpful and I felt very comfortable knowing she was there to help.
5

3 years ago

review by Deleted User

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered two pairs of boots on Sunday at 5.45pm from London. The pair from the shop were delivered Tuesday morning and the second pair, coming from a different shop, arrived on Wednesday. Brilliant service L K Bennett !
5

3 years ago

review by E. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

产品设计出色,颜色自然,穿着舒适
5

3 years ago

review by H. W.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I always have a size 5 in LKB shoes but had to return them and buy a size 6 from a store. Was a bit resentful therefore at having to pay postage then having to travel for an hour to return the shoes and purchase another pair. So many companies offer free delivery and at LK Bennett prices I think they should too
2

3 years ago

review by F. D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The lady who assisted me was so friendly and helpful, I actually bought three items, when I only intended to buy one.

I asked her name but I cannot remember it now, maybe Sofia, or something like that, dark brown hair and she was fabulous.

She picked out heels to go with one of the dresses I was trying on, and they were a perfect match, so of course, I had to buy the shoes as well.

I had a lot of fun and she made it a very pleasant experience for me.
5

3 years ago

review by Carol Treacy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered a dress from the site L.k Bennett

(.
Dear FOUZ

We just wanted to let you know that the below item you ordered is on its way:

ORDER NUMBER: 985694



ITEM: Liya Blue Dress 8
QTY: 1

)
I used aramex shop and ship I used a London adress

Account #: JED 594941

Name: manal hamuod
Address Line1: Aramex House Old Bath Road Colnbrook
Address Line2: JED 594941
City: Slough
State: Berkshire
Zip Code: SL3 0NS
Tel: 01753-210399

Available Services




So the dress will come to the London mail then to my mail at KSA
It shows in the information below that the order was delivered already but at my shop and ship it shows that there isn’t any package at my mailbox yet
2

3 years ago

review by Fouz Queen

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I made three attempts to buy on line as the website had some kind of IT issue and it still took my money. I contacted my bank and thankfully the money went back into my account. I did contact LK Customer Services who were brilliant in following up whether my order had gone through. I have been a customer of LK for many years so was determined to support the business in these troubled times.
4

3 years ago

review by Cath W.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Lkbennett.com Review

LKBennett ndash the British affordable luxury brand ndash offers stylish womenrsquos fashion and clothing Explore our latest collections online

Lkbennett.com Customer Service Contacts

No contact details for this company.

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