luckyscent.com

4.1 / 5

luckyscent.com

luckyscent.com
24 Reviews
4.1 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.1 / 5

Trust Score

3

Reviews

5

Social

5

Featured

4.5

Technical

Is luckyscent.com legit?

  • Many trusted websites are linking to this site
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

24

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites

Based on 169 reviews

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4.1

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3.29

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Trustpilot

2.7

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Last update: Wed, Mar 9, 2022 1:47 AM

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Luckyscent.com Reviews & Complaints (24)

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delivery 3 /5

price 3.5 /5

quality 4 /5

customer service 4 /5

on-time

I was referred to the LuckyScent site by a friend. I liked it from the very beginning. So first time I went on the site and browsed around I quickly noticed an awesome deal regarding free samples with a purchase of a certain amount. I decided to purchase several candles. I easily found candles I loved. Their candles are excellent quality and quite unique as well. They have all sorts of character inspired candles - such as Benjamin Franklin or Napoleon. I found that the candles I purchased were slow burning which sort of made the price seem less expensive - considering the quality of them. I enjoyed receiving my free samples as well.
5

3 years ago

review by Alex R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Wow, the negative reviews here are utterly ridiculous! Really? Blaming the company when USPS loses your package or when you don't like the scent of the samples you ordered? I've made several orders from Lucky Scent over the past few years, and I couldn't be more pleased. They always ship same or next business day, the products are perfect, and they have excellent customer service. Of course the samples are decanted- it specifically says so on their website! Many of these niche perfumes are made in small batches, and they don't produce commercial samples to give out to customers. Yes, I haven't always liked the samples I ordered, but that's why you spend a few bucks and get samples. Sheesh, these aren't Calvin Klein or Britney Spears perfumes. Anyway, one of my packages was lost in the mail- clearly USPS's fault, by the way, as Lucky Scent always ships with a tracking number- and Lucky Scent customer service immediately replaced the package for me. I've ordered a couple full-size bottles from them as well. They are one of the best niche perfume retailers in the US, if not the best.
5

3 years ago

review by Dr N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I could spend all day going down the list of samples and trying to decide which ones I want to purchase on Luckyscent.com. There are so many choices to choose from. To help you narrow down the search they have a list of the top sellers. I personally love candles and have ordered a couple on this site that are now my favorites of all candles I've ever bought. "The Pink Room. UK" and "Solange" smell absolutely amazing. I recommend this site to anyone who is looking to experiment a little bit with fragrances and find what they like best without having to spend a fortune to do so.
5

3 years ago

review by Nancy O.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

i paid $55 dollars for shipping on April 18, 2020. after several inquiries, i have no idea where my product is. the tracking number shows as of April 2, 2020, USPS has not yet received the package. i paid FragranceX 34 leva (about $19) for shipping with DHL. product arrived no problem. terrible service.
2

3 years ago

review by Julian L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

If you love great smelling perfumes, cologne for your man, or you like to burn oil and candles in your home, then this is the website for you. LuckyScent.com is amazing and has something for everyone. The best part of this website is that you don't have to spend a fortune on a scent and then get it to only find out that you don't like it or it doesn't work with your body chemistry. You can order samples of all the perfumes and fragrance oils for around four dollars each.
4

3 years ago

review by Bob Q.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Lucky Scent is a fantastic website. It's especially helpful for someone buying hard to find perfumes online. The descriptions are scrumptious, it's almost like buying wine. The Top Picks page is a nice place to start in general. Most of the perfumes have reviews which is also very helpful and gives a more practical depiction of the scent. If you fear commitment to a bottle, you can just order samples. I know the types of scent I like and have had very good luck choosing perfumes based on the descriptions and reviews. They also send free samples with orders. It's awesome.
5

3 years ago

review by Mary U.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Avoid to have deal with this company. Huge DELAYS , THEY TOOK MY MONEY FOR DELIVERY WITHIN 3-5 BUSINESS DAYS, BUT STILL WAITING FOR THREE WEEKS. A PIECE OF $#*!. GUYS, IF YOU DON'T KNOW HOW TO MANAGE BUSINESS IN CALIFORNIA, WELCOME TO NEW YORK. I WILL TEACH YOU.
2

3 years ago

review by Oleksii R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Made my first purchase from this company last week and was highly pleased! Shipped fast and I love that they give you several free samples that you get to choose with your order! While the samples are small, they are FREE, so how can you really complain? Will be buying from them again in the future.
5

3 years ago

review by Ian C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I normally order my scents from a place here in Georgia. But decided to go with LuckyScent, since they had somewhat of a larger selection. However, big mistake! it seems as though the bigger you are the quality of service has a way of diminishing. Not in all places, but in my case I was Unlucky, when I didn't receive my shipment. I called and spoke with someone over the phone who stated that," It was lost in shipping." You all know that go to when your product hasn't actually been shipped at all. But anyway she tells me that she can have another shipment sent to me. Really???? I mean I want to wait another 2 weeks to receive a product, that I can most definitely order from somewhere else and get it in less than a week with no problems. Not to mention she didn't even offer any concessions for the inconvenience. Well, I wanted to be fair with my review, although I should probably, wait until my money is refunded because there is no telling how long it will take. Man!! I really, liked the companies layout, but I can't deal with bad customer service.
1

3 years ago

review by Varti M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Purchased a bottle of this perfume from lucky scent after I saw raves about it in a people mAgazine. $100+ for a small vial with a rollerball on top of oil. I only had it for a little over a month and went to use it and realized it was dumping on my wrist and that the rollerball was gone. I contacted luckyscent about it and they said they would contact Loree rodkin and see what they would do about it. I didn't purchase it from Rodkin...I purchased it form Luckyscent. But i waited and heard NOTHING. So I contacted Loree Rodkin who immediatly replaced my bottle with a new bottle of perfume. When it came I notice this bottle of oil was twice as dark as the stuff I got from luckyscent and smelled different and lasted 3 times as long as the stuff from luckyscent. I am guessing that what I got from luckyscent was either fake or had been watered down somehow(could explain why rollerball was loose and fell out) but customer service sucks and I would never buy another thing from them. i sent a photo to Loree Rodkin also...I hope they pull their product from them. Beware if you purchase anything from them!!
1

3 years ago

review by Margie C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've been searching for the perfume "Red Musc" by Mad et Len, but they were out so I chose "Blue in Musc", a fragrance I wasn't familiar with. I talked to the customer service and they were so polite, and understand during this COVID-19 crisis. I definitely support them.
5

3 years ago

review by Aneesha K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This stuff is crap. None of it is the real product, just fake rip-off. I ordered 10 samples and threw them away. 3 were supposed to be patchouli, they smelled like very heavy sandalwood. I swear one sample smelled like animal urine. Cheap imitations.
1

3 years ago

review by Bob J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I ordered purfume from lucky scent and took three weeks to get here. When I compared bottles it had a different region printed on the bottle. I contacted the company and they gave me an answer that was ( this was the region for insperation ). Two weeks have passes when I asked what does that mean.....its bullcrap. I recommend that you go to the source of your purfume also the price was the same, not sure why I purchase from this company
2

3 years ago

review by Howard K.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Do NOT shop with this company. I purchased a perfume from them which ended up being fake. Called the company right away and the rep on the line told me they cannot guarantee authenticity on their items. I was sent a return label and sent the package back the next day. Over a week, and still no refund. Customer support is also not eager to solve the issue. I have read many reviews about this company and wish I listened to the reviews. This company is a fraud!
2

3 years ago

review by Olga D.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

My husband bought me a fantastic fragrance called Divine. It was a Christmas gift. When I opened the package we found a broken bottle that had leaked though the packaging. We e mailed the company in December. Today is February 15 th. We still have not received a replacement or any sort of compensation. Will never purchase from this company again.
2

3 years ago

review by Marcelle A.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought a sample of I Don't Know What after seeing a rave in a national magazine. I'm glad that the sample is tiny and will be discarding it. Last summer, our dog was sprayed by a skunk and the odor of this sample is a lot like what he smelled like. I sprayed just a little on my arm and had to wash it off immediately. Maybe the sample was rancid, but it has put me off from ordering any perfume online in the future.
2

3 years ago

review by Sharon C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

So I ordered a few samples from this company earlier in the week and I smelled them all. Some I could already tell I wouldn't like. I separated the ones that I liked and I've been wearing one each day to see how I actually like it to determine which ones I wanted to purchase a bottle of as the bottles are expensive. Creed Aventus was one of the samples I ordered and Creed was the only name I recognized. A few months ago I ordered samples from Amazon and I thought I ordered a different Creed cologne but it was the same as the one I got from LuckyScent. When I realized I had ordered the same one I sprayed one on each wrist....they smelled different. The one from Amazon came in the little booklet with information about the cologne...looked legit. The one from LuckyScent did not but they both were in the same type of spray sample tube with the name on it....but they didn't smell the same. Hmmmm...so how do I know I'm getting the real thing? If I buy a cologne because I liked the sample I'm not sure if the actual bottle will smell like the sample that I like.
2

3 years ago

review by J. S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

BUYERS BEWARE... i wanted to try a lot of various scents so i purchased about 30 samples and they all are rancid.. several of them almost made me vomit.. waste of money. read the reviews and ordered them anyway.. omg all the Tom Ford stink..not a one smelled decent.. Beware. dont waste your money..
1

3 years ago

review by Linda G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Never order from this company!!! I ordered 2 samples and was sent - 2 tiny glass bottles -NOT FROM THE PERFUME COMPANY. Luckyscent poured some rancid scent into the bottles and stuck their computer printed label. I only spent $18.00 , but I hate the fact I was ripped off. BEWARE - You may not get what you pay for!
1

3 years ago

review by Kristine G.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I purchased quite a few niche fragrance samples from luckyscent and they were by far the worst samples I've ever received. First of all, compared to other companies I've tried who sell fragrance samples, luckyscent's samples are the smallest I've seen and especially for the price that they're charging for their samples, it's not worth it. Secondly they are the only fragrance company I've tried that don't use spray bottles for their samples. This makes it quite difficult to sample the fragrances to get a good feel of them before you spend money buying the actual fragrance. I am incredibly disappointed and angry that I wasted my money getting samples from this company especially living in Canada makes it even more frustrating because it cost me more money for the samples and they were a huge disappointment. Luckyscent give the worst samples ever and I would STRONGLY discourage anyone and everyone from getting samples from this company And get fragrance samples elsewhere.
1

3 years ago

review by Jay R.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

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Usually stable businesses have more than 5 authority websites mentions, this one has 12 authority websites mentions and 0 mentions in other websites

Luckyscent.com Review

No description for this company.

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No contact details for this company.

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