Lurento

4.7 / 5

Lurento

lurento.com
13 Reviews
4.7 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.7 / 5

Trust Score

4.5

Reviews

4.3

Social

5

Featured

5

Technical

Is lurento.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account found with large audience
  • Linkedin account found with large audience
  • Twitter account found with large audience
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

13

reviews

vs

1

AI declined reviews

7%

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Lurento.com Review

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Last update: Fri, May 13, 2022 11:43 AM

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Lurento.com Reviews & Complaints (13)

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delivery 4.5 /5

price 4.5 /5

quality 4.5 /5

customer service 4.5 /5

on-time 4.5 /5

We paid a substantial deposit for a car rectal through lurento, only to have our holiday plans disrupted by covid. Unable to travel due to Australian government restrictions, we asked lurento for a refund. We were refused a refund. Recently my wife and I decided to book a European holiday. We asked lurento on numerous occasions in writing to honor our deposit as a credit for the upcoming trip and they've not even bothered to respond. Extremely dishonest and deceptive company. Avoid!
1

2 years ago

review by DaveW

Refused to provide car I reserved for requested date/time after I made reservation. When asked for pick up on Monday, 10/4 instead of 10/5, confirmed will adjust reservation on 10/3 when back to office. Emailed on 10/3 that confirmed and requested car can't be delivered on 10/4 in the morning and earliest is 9-10pm (!) or 10/5. Still no response from the management/owner and no refund. Be aware of the scam and do not book!
1

2 years ago

review by KateNuma

#delivery(1/5) #price(1/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

The service was exceptional, including free hotel delivery in Barcelona and free Navy. The Ferrari 488 Spider was brand new - only 8k on it. It had just cleaned and looked like it was just out of the showroom. You can get the same car 2015 or like for 20-30% less but I wanted a new car. Lurento has the best rates since all local companies are listing their cars. I would highly recommend - pricing is transparent and the selection of cars in unparalleled. See for yourself and check the company ratings before you book.
5

3 years ago

review by Gilbert Teel

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I hired a car from 15th -17th April to drive from Rome to Sorento and the block on a credit card of £4500 was taken by Lurento supplier Florence Luxury Car out of my account and i still do not have it back. I had to sign the suppliers contract all in italian to get the car. Lurento is now saying i have to deal with the italian supplier direct to deal with this dispute and the reason i went with lurento was that their reviews and base in the uk.
The main dispute is the car was delivered dirty and no video taken at delivery of the vehicle and on pick up a very detailed scrutiny of minor blemishes on the alloys which i believe were present before. A video was sent of the vehicle in a different location completely clean trying to claim that i damaged the wheels and £1100 damage which could buy new wheels.
Make sure you take detailed video yourself when you collect the car and expect to lose your deposit.
2

3 years ago

review by Manuel

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Had a wonderful time with a Porsche 911T in Austria & Germany. Great service from Lurento.
5

3 years ago

review by Siew Nang Cheong

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First off, Lurento is a Class-A organization with fantastic people; namely, Lana and Nash. Thank you both for being so fantastic and making our adventure so memorable. Second, let's talk specifics. 2017 Ferrari California T from Florence to Rome. We rented this beautiful car for 2 days and went from Florence to San Gimignano where we spent a fantastic afternoon. We then headed to Poggi del Sasso in central Tuscany where we spent the evening. In the morning, we took off to Orbetello and then made a stop in Santa Severa to hang out by the Tyrrhenian Sea before heading into Rome. The car was spectacular and the top was down the entire time because the weather was perfect. Highly recommend Lurento and the Car! Some suggestions for those making a similar trip...use WAZE and listen for the speed traps as they are out there. And, gird your loins for driving in Rome...WOW is the only word.
5

3 years ago

review by Greg Healy

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Booked a Ferrari California whilst in Monaco. Booking was easy, responses were prompt and Lurento were very efficient. Delivery and collection was easy - all in all a great day/experience and would definitely use them again.
5

3 years ago

review by Kirsty Marsh

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I had booked a Lamborghini Aventador Roadster in Abu Dhabi for 2 days, because of some mechanical problems with the Roadster I could choose between Huracán Spider or Aventador. Of course I chose Aventador. I have to say I had really fun! This car is a beast! It is something else! And the service was excellent! Everytime I had any question I got the answer in short time=). Thank you Lana Yaksic and Nash Cole! I will definitely book from Lurento again!
5

3 years ago

review by Ahmed Farooq

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I got a Tesla X for a 2 day ride in Switzerland.
Lurento provide me a very good service and product.
My special thanks to all employees that just worked very well to make my 2 days journey, perfect !
5

3 years ago

review by Fabio Ermírio de Moraes

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Reliable agent, Spotless service, Professional platform-
First of all should thanks to all user's comments, that's really helpful and especially we are coming from China and rare experience to rent high-end car. Very impressive for their service and reliable, response are timely, service is good! The most important is car condition are perfectly match their quotation. 小伙伴们，推荐大家用这家！
5

3 years ago

review by CarolH

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

That was my first experience with Lurento, found it on Google, and have no idea what to expect. While the website could be better, service is *just perfect*. The Aventador was in mint condtition, full tank, spotless.

I've just booked again and got a good offer for Ferrari 488 Spider. Company reps are great and extremely easy to communicate. I don't do reviews but I just couldn't say no to Lana.

Looking forward my vacation :-)
5

3 years ago

review by Danny

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I book for my boss who travel in Italy. The presentative Nash Cole and Lana very helpful , they make my job easier. Its very recommended to use their service. Thanks Lurento , great service !
5

3 years ago

review by DInny Anggraini

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We found that this business has an active Facebook page with 6739 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Lurento.com Review

Rent Luxury Cars in Europe - Check out Early Booking Deals Book Online Rent Porsche Ferrari Lamborghini Range Rover Audi Mercedes-AMG Bentley BMW Maserati McLaren Mini Lurento - Luxury Car Rental

Lurento.com Customer Service Contacts

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