4.4 / 5
Trust Score
4.3
Reviews
5
Social
5
Featured
3.5
Technical
Is macros.com.au legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- Facebook account found with large audience
- Instagram account found with large audience
- This website has existed for less than 3 years
- Business not mentioned on Wikipedia
- Pinterest account not found
- Linkedin account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
30
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Based on 236 reviews
Smart.Reviews
4.4
30 reviews
Knoji
4
48 reviews
Trustpilot
4.2
158 reviews
Macros.com.au Review
Made fresh-to-order and delivered Australia-wide our dietitian-formulated meals will help you smash your goals Start now
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Last update: Wed, Mar 9, 2022 2:13 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Overall, the quality was OK - agree with the comments about the greens (broccoli, beans, etc). All the greens had lost their colour. I expected the meals to look more 'fresh'.
Best meals (for me) were the hoki/salmon. Ironically, the worst was the spag bol! (pasta was very soggy, and the sauce had a weird taste).
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
I complained about this to Macros and advised me they will follow this up and provide feedback to the courier company. Guess what! The courier company left the package unattended AGAIN!
Macros did provide a full refund. Then they stopped as the items were consistently getting stolen. As they were and then stopped because it in their terms and conditions that they do not refund even if your items were stolen. Despite numerous complaints about their courier not following instructions, I have had enough and switched to youfoodz.
Despite numerous complaints, the courier still does not follow instructions. Macros response was "It is outside their control"
Can you imagine leaving a parcel unattended in an apartment building? Macros have done absolutely nothing to resolve this and the problem still continue to occur.
DO NOT buy from macros.
I have asked all my friends I have referred to cancel their subscription.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Honestly, I love them but I wish they had some sort of snack...
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The added variety ensures that I start looking forward to meals and don’t need to worry about leftovers as each meal is taken care of. Macros meals are all accessible on the MyFitnessPal app, which makes it super easy for my nutritionist and coaches to track input.
Definitely recommend for people time pressed or looking to add some variety into their weekly diets.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
So if you can travel back in time to cancel the order you haven’t even placed yet, then you’re golden. Otherwise it’s tough luck, you get immediately charged for food that won’t rock up for another 2 weeks.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
My favourite meal by far is the Mongolian beef and I am actually so thankful for macros. The deliveries are always on time and the courier always follows my instructions.
My only feedback that I would ask is to have a breakfast option, I would absolutely love that! Hopefully that gets introduced in the future. Thanks so much Macros for the quality of service and the meals!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
My meals were scheduled to be delivered on Monday between 8am and 6pm to my workplace. They did not arrive. I waited late at work until after 6pm, and received no communication, so this was very frustrating. I emailed customer support that evening. No response.
The next day, in the afternoon, I received a call from a courier saying they were trying to deliver a parcel to me, and complaining there was no parking out the front of my building. I work in the CBD, so there is no parking in front of any buildings on my street, but couriers make deliveries to my building everyday without issue.
I explained that I was not expecting a parcel and asked who the parcel was from. The courier explained it was from MACROS. He told me that another courier had given him the parcel to deliver today, as they had run out of time the day prior.
I explained to the courier that the parcel contained fresh food and needed to be delivered the day prior. I informed the courier that I was not prepared to accept delivery as I was concerned about food safety. I had also already made other arrangements for my meals after my meal delivery did not arrive the day prior without explanation.
A short time later, I received a text message saying my meals had been delivered. I did not receive any meals.
I then contacted customer support again two further times that day, requesting they address my concerns and provide a refund for my order that week. I have received no response.
I have now cancelled my subscription and I would not recommend using this company.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
There are heaps of meals to choose from and the different plans are super accomodating for different lifestyles!
My favourite meal is the Herb Encrusted Salmon! This was one of the meals I was unsure about and now I can't get enough of it! But I would suggest that some of the meals could have more veggies in them.
Their support team is also super helpful, I have jumped on their live chat several times and my questions are always answered promptly.
Would definitely recommended this to anyone who is looking to start using any meal prep service! Helps save time and money :)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I ordered ten and couldnt finish a single one with some going straight to the bin. All meals that contained meat were so tough I couldnt even chew them.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 16 authority websites mentions and 0 mentions in other websites
Macros.com.au Review
Made fresh-to-order and delivered Australia-wide our dietitian-formulated meals will help you smash your goals Start now
Macros.com.au Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
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3 years ago
review by Terry J.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)