micksgarage.com

Terrible Company to deal with. 4 out of 5 orders have gone wrong, or had problems and they could not be bothered. Its the customers problem. Sent a wrong item and I was expected to pay return postage. Send a fragile item with no protective packaging. Again pay to return the broken item before it was replaced. Ignored a request and additional payment for courier delivery, sending the item by standard post which took over 8 days. Cannot get a full refund on the payment for the courier. Customer service only contactable by email and they either do not respond or do not address the problem reported. Will definitely not use this Company again.

I purchased an "Intelligent" Battery Charger and within 4 weeks or so it failed and would not charge, as it was indicating that the battery was already charged. Despite this information or should I say, ignoring this information, they require that I return the item, by post, at my expense. Using the Covid-19 situation as a reason for their change of policy. Previously there was an option of technical support plus the facility of going to their premises in Park West, but neither option is available. If they were indeed thinking of their customers, then at the very least they should pay for the cost of returning the faulty item. This is the policy of the supplier of the faulty part. So unless MicksGarage change their policy, then the best option is to avoid shopping with them.

Bought a few items from them, they took over 3 weeks to arrive, with no notification from them that there was a delay. Before they arrived, I asked to cancel the order, they replied a week later with a generic dispatch confirmation e-mail. 1 item was not available, they didn't tell me until the last minute when the other items had shipped. The box arrived damaged. I contacted support several times and never had a personal reply or apology, or any reference to my refund requests; the only thing they e-mailed me were generic (automated) e-mails. I would never use them again or recommend them as a result.

Genuine review (Unlike most here) Genuine review, Micks Garage is a disgrace. 1. Looking for shocks for a Ford Mondeo, enter in Reg and all details for my car comes up. 2. The website then informs you as to the shocks you need for you make a model. This couldn't be easier and is fool proof in theory. 3. Only Micks Garage databases are wrong. I got completely the wrong shocks they wouldn't fit everything wrong with them. 4. Support was useless, they said they would refund them, followed the instructions and still didn't get the refund. I now have bought shocks, and paid for postage back to them and nothing. 5. Supports advise, search for the product you need to the product number of the shocks. Useless.....Their system sent me the wrong shocks and diverted me to them. Their advise....don't use the system we have set up. Still wait for money back.

The goods took ages to arrvice. The goods were not as described online: good universal fit? No. I had to provide make, model and year, yet still received seat covers that didn't fit the seats, would damage the interior of the car to install and did damage the product during installation due to the terrible quality and bad fit. Customer service team refuse to refund me until I send damaged goods back by paying for delivery. Complaint not responded to. Consumer rights ignored. Do not use. Rude, no customer service and over charge for bad quality items.

Ordered roof bars 2 weeks ago, took my money and order confirmation over email but no tracking order. 6 emails later i finally get a response to say the item has been ‘lost in transit’ but now the item is out of stock. Absolutely BS! I needed this item this weekend for our one and only family holiday this year, hence ordering 3 weeks in advance. They have totally screwed my over. Avoid MicksGarage at all cost. Absolute rip off merchants.

So far not good I ordered roof rails 5 days ago and the delivery tracking updates have not changed in over 4 days still says in depot. Have tried both calling and emailing the company and nothing no response... I fear I have this is either a fraudulent company or just run by individuals who simply don't care once they have been paid and goods have left their premises... Dissapointed is an understatement should have known to stick to a well known company with a reputable reputation and more importantly contactable

Ordered new wiper blades and they arrived the next day, excellent service.

Exceptional service, received my package within 1 day

On June 16 I ordered a roof rack from Micks Garage for my 2016 Toyota Corolla Im. As per the tracking number the rack left Micks on the 06/16/2018 and left Ireland on 06/19/2018. On 06/30/2018 I inquired about the whereabouts of my roof rack. On 07/02/2018 Mickey Hynes replied to my inquiry and stated that it normally takes 7 to 10 days to reach the USA and sometimes the packages will get hung up in customs. On 07/07/2018 I received my roof rack from the post office, it was missing at least 12 parts required to build and install the roof rack. The parts I did receive were badly damaged and the package was at one time destroyed and taped back together. The tape job covered a huge percentage of the surface area of the box and it had no visible openings. On 07/09/2018 Micky Hynes replied to my email stating that they were conducting investigations with US customs and USPS because because they had sent a complete roof rack kit and sometimes parts get separated during shipping and most likely those parts were still in their possession . I replied asking if he had read my concerns being that the missing parts were only part of the issue I had. He responded and stated that he did read and understood my concerns. After two days went by with no response from Micks garage I filed with paypal on 07/13/2018 (while I still had the time.) On 07/19/2018 I received a return authorization from Micks garage to return what I had received from them. I emailed them to ask them if they would be supplying a return shipping label and I received a response from Tadhg Benson stating that they do not supply return shipping labels. I have since photo logged and and boxed everything Micks garage has sent me and I brought it to the post office to ship it back, they quoted me $70.00 to ship the incomplete damaged roof rack parts back to Ireland. So, needless to say I held off shipping them back because they have stated repeatedly that you have only 30 days from the date of the order to return your items. I am well beyond that and I'm willing to bet Micks will burn me on their 30 day clause and Ill loose another $70.00.

Do not buy from these guys, bought some wind deflectors and they were totally the wrong ones and covered in scratches and greasy finger marks , was told to email photos of proof, and now can’t even get through to speak to any one, what a waste of money.

Wind deflectors delivery spot on price spot on 1 came damaged offed me 10%discount i said would like replacement thats when they totaly changrd accused me of the damadge wont reply to emails so im looking into small claim court

MicksGarage has been great over the preceeding two years and number of purchases I've made. Previously everything was shipped DHL tracked and arrived to the other side of the world within 3-4 days. They have now decided to ship things by Post untracked! It now takes significantly longer to get here is untracked with orders delayed going out. Spoke with Micksgarage/Louise about it and may as well be speaking to a replybot. This will be my last Micksgarages order unfortunately.

I recently bought some heko wind deflectors from micks garage. Delivery was quick and everything was there. I watched several videos about fitting deflectors. When I tried to fit the first one the shamfered end broke off. I emailed micks and explained what happened, I was tod to send photos which I did. Next email basically said that it was broken due to fiiting, so all they offered me was 10% off a new set, lol. I emailed back and said it may have had a weakness. Next email as 1st 10 % off full set. I decided to try fitting with more clips, once in you could see the shamfered edges,seemed solid enough until on motorway, all you could hear was noisy wind whistling.I would not waste any money buying these wind deflectors and certainly do not buy anything from micks garage as all they want is quick sales and do not care when things go wrong.

Having unintentionally ticked the 3 day delivery, as I did not see options whilst processing my order, where Micks Garages assured me that I had chosen the option, it took over 8 days for the item to be delivered. A refund would be nice but I have lost the will to argue about it as I'm sure they'll have a some clause around a refund. Will vote with my feet sadly.

Sent wrong part ( replacement mirror for Renault Laguna) got Scenic part instead. Had to return at own expense. Replacement part fits but may have been in store too long, as " sticky tape" at back has nearly dried out! Thus useless

You guys have terrible service I ordered a product 2 weeks ago they never shipped I called to ask why it never shipped you guys blamed it on DHL when DHL never received the package then when I requested you to send the package you sent me a refund instead showing that you do not have the material for sales in the first place a two-week waste of my time

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