Mister-Auto

Overall i have had positive experiences with mister auto however after my last order i wanted to cancel as due to corona virus it would take 3 weeks to arrive so i wanted to cancel but found no way to do this through their website or via phone. When the parts arrived (brake caliper repair kits) the piston rubber shield did not fit so i ended up buying new calipers elsewhere.

Update in response to the replay i received - you cannot contact Mister Auto through my account regarding an order that has not shipped.. The question has to be asked why i cannot cancel an unshipped order via my account section of the website, especially when the quoted arrival date was three weeks later, although well done to Mister Auto for shipping one day earlier that the ridiculously delayed original time..

I Bought a Corteco R/H engine mount last year for my Peugeot 3008 2010, or so I though, from Mr Auto supposingly a PSA supplier. Well after fitting the mount myself, the engine mount has now collapsed after six months damaging my drive shaft bearing. The investigating mechanic says that it is not a Corteco mount and instead a cheap Mount swapped into a Corteco box. I originally bought this from the Mr Auto Ebay site in which the mount was being sold for £65.80 has apposed to the online shop of £89.00. He stated that he's fitted hundreds of Corteco parts and unfortunately this was not Corteco and a cheap £30 part instead and that they have swapped out the Corteco Mount and stamped the cheap Mount with Corteco in red ink, that apparently wipes off with your hand, and then proceeded to put it in a used Corteco box. He says it is an old dodgy supplier trick, I've now had to buy an original part at the cost of £143, which on inspection is far superior and I now need to look into getting the drive shaft bearing replaced.

Steer clear of this company, especially the ebay shop, scammers.

First class, I received an air filter complete with an outer casing which fitted perfectly into my 1990 Renault 5. I am very pleased.

Wiper blade did not fit my car, give them their due offered a refund and free return but as it was only around £8 and I’m a 72 year old , waiting at the post office to post it was not an option for me

I have been ordering parts for about six years and i always received what i ordered.
Good prices and nice offers.Thank you mister-auto.

Cheapest around and great service , my new parts provider for sure, as a mechanic I need genuine fast delivery not headache these people just did that without hassle unlike euro car parts who send anything just to get a sale or send u a Bosch box with Chinese cheap brand item . Thanks you mister auto

It’s very good and responsible prices
Only one thing I got delayed on one order
Which ask quick and fast delivery

My Order , Taken and Paid for on the 24 Apr 20 was only advised as not being in stock 6 days later on 30 Apr 20 .

This has caused immeasurable inconvenience and subsequent loss as the car sits inoperable on the ramp awaiting the part .

This is not what I expect in terms of customer service from a reputable company.

Still waiting for news of order placed on 16th March, 2 weeks ago. Package lost or damaged at DPD depot according to Tracking info. Issue raised with support, and goods being re-shipped. Fingers crossed!!

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