mobilizenow.com

I returned a phone charger that did not work with my Audiovox phone on March 7. The website indicated that it would be a compatible charger, but I got an error message every time I connected it to my phone. I know that my phone is in good working order because it charges properly with my car cigarette-lighter charging device.
On March 17 I wrote to the company and received a reply from Brian Stroker with instructions and he asked me for a RMA number. I replied on March 17 that I did not have such a number and it was likely on the papers that I returned with the charger. I offered to track the package through the postal service if needed. I received no reply and therefore sent the same message on March 25. I still heard nothing back from the company and wrote again requesting a reply on March 28th. I wrote again on April 2 and 8. I have also called the support number several times and the recording says that I cannot leave a message because the memory has been exceeded.
I am extremely disappointed in the lack of communication and the manner in which this has been handled (or rather, not handled). The company does have a line on their website saying that if an item is returned without an RMA number it will be refused - well, they kept my package, it was not refused and returned to me AND they kept my money.

I ordered an OEM replacement battery from MobilizeNow quite recently. When I try to track my order, the website refuses to validate my password, thus keeping me from logging in. I have tried to call many times, but only get the answering machine that always picks up. I also tried to email them at info@MobilizeNow, and the emails are returned, with the host site being non-existant. I threatened to turn them in to the authorities as consumer fraud. Then and only then did I receive an email from the aforementioned Brian Stoker asking how I could be helped. I tried again to contact the company this morning and now the website itself will not work properly, citing an error and directing one to return to the previous page. I do believe I will report this company as fraudlent and have the proper Agency take a look at this company. This company has taken my money and have delivered no product for one thing and then they are unavailable whenever one tries to contact them. I will also direct the agency to this site as apparently I am not the only one getting screwed out of their money.

I wouldn't reccomend Mobilize Now to my worst enemy! Severe lack of customer service! I have left numerous emails and voice mails with their "customer service department" and I only received an email saying they would resolve the issue that day. Here we are a week later and no further contact. Thank you, Brian Stroker, for continuing to ignore your customers!

I ordered an SCP-15ADT Rapid AC Travel Charger for $8.89 + 5.95 shipping and handling and have not received it.
I sent an email on October 25, 2016 asking for status of order and have heard nothing to date.
I checked BBB after the fact and learned they have an "F" rating.

We have found that this business does not have SSL (secure sockets layer), which means that you should think twice before trusting this business with your data, such as personal information or credit card details, because your information will not be digitally connected to a cryptographic key and secure connection cannot be established. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.