3.7 / 5
Trust Score
4.5
Reviews
2
Social
3
Featured
4.5
Technical
Is mortgagemattersdirect.co.uk legit?
- Several trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- Facebook account found but audience is small
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
20
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Based on 3148 reviews
Smart.Reviews
3.7
20 reviews
Mamma
5
100 reviews
Trustpilot
4.9
3028 reviews
Mortgagemattersdirect.co.uk Review
Whether you039re a first time buyer remortgaging or looking for specialist support Your mortgage matters to us We are expert mortgage brokers
Mortgagemattersdirect.co.uk Customer Service Contacts
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Last update: Wed, Sep 29, 2021 3:16 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
The first time I met with Andrew, it was to initially discuss my affordability in buying a new house. After we confirmed my financial situation, Andrew gave me an assessment of what sort of mortgage value I could reasonably expect to seek, explaining things as we went and answering any questions I had.
Then a few weeks later, once I had made an offer on a house within the limits that had previously been discussed, Andrew and I met again to formally apply for my new mortgage.
Prior to this meeting Andrew gave me clear instructions as to what documentation and identification I was required to bring with me in order to make the application. As a result the application process was quite straight forward for me.
Ultimately, Andrew was able to acquire the mortgage I wanted, with the high street lender I wanted, with a much better fixed term interest rate than that high street lender would normally offer - saving me a lot of money in the long run. (And, let's be fair, that's the bit you really care about.)
About a week later, it was confirmed that the application had been approved and the mortgage was agreed.
Despite the name, Mortgage Matters Direct actually offer a number of services - not just mortgages. Whilst doing the mortgage application, Andrew also applied for a new Life Insurance plan with my existing insurer to cover me for the value of the new property.
It's not just Andrew Seymour at Mortgage matters direct. I've spoken via phone and email with Abbi and Tracey who have worked in the background chasing things up and moving things along. Both have been very helpful in clarifying things and addressing any queries or concerns.
Despite a global pandemic, the team at Mortgage Matters Direct have kept on top of the situation and have kept me in the loop with any developments as I await an exchange and completion date.
If/when I want to buy a new property in the future, I would definitely contact Mortgage Matters Direct for my new mortgage application.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
From our first meeting with him, my husband and I felt that Wayne was not only incredibly knowledgeable and trustworthy in supporting us through the purchase and sale of our house(s), but also an all-round great guy who just seemed to get us, setting our minds at ease throughout all of our appointments, and having a great understanding of pitching information to us so that we could actually understand it and make informed decisions about what was best for us.
We’ve always felt that his advice has been really fair and in our best interest. He brings with him into his role a wealth of knowledge around the financial industry, but also helpful experience as an estate agent.
Since being in lockdown, Wayne has maintained regular communication with us, not only around our “mortgage matters”, but also just to check in with our well being and to reassure us that the move will one day go ahead! We’ve found him the most helpful person to contact with any moving related queries, including explaining what solicitors have told us in clearer ways, and he has always been honest with this.
We’d have felt completely lost in this process if it wasn’t for him - he’s quite simply phenomenal at what he does (and all of the things that he doesn’t have to do!).
The biggest thanks!
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
However, Vanessa Barfoot at Mortgage matters direct has been fantastic. She has put me at ease through the whole process and has been so approachable and understanding of all my silly questions. Could not recommend a company or human being to work with enough. 5* service from start to finish.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
They even went the extra mile to drop off and pick up documents from my house to help speed up the process and even waived fees and sending a hamper to thank NHS staff
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
I would highly recommend him and the team and look forward to working with him in 5 years when we re-mortgage again.
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Regards M & M Warman
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 4 authority websites mentions and 0 mentions in other websites
Mortgagemattersdirect.co.uk Review
Whether you039re a first time buyer remortgaging or looking for specialist support Your mortgage matters to us We are expert mortgage brokers
Mortgagemattersdirect.co.uk Customer Service Contacts
No contact details for this company.
Share the company's rating
Share Preview
Is this your company?
Access SmartReviews free tools for businesses and start getting closer to your customers today!
I have recommended Mortgage Matters Direct to my friends as their customer service was truly second to none. Very happy customer ????
I cant wait to move into my new home and its thanks to them – thank you Keri and Jena!!!
3 years ago
review by Samuel Passman
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)