Motability

4.6 / 5

Motability

4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.3

Reviews

5

Social

5

Featured

4.5

Technical

Is motability.co.uk legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
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Reviews Analysis

3

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0

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0%

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Motability.co.uk Review

The Motability Scheme helps people with a disability exchange their mobility allowance for a new car mobility scooter or electric wheelchair

Motability.co.uk Customer Service Contacts

No contact details for this company.

Last update: Wed, Mar 9, 2022 1:20 AM

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Motability.co.uk Reviews & Complaints (3)

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refund 5 /5

customer service 3 /5

Motability are great and is a great… Motability are great and is a great opportunity for some of us to have a car without the aggro of owning your own car. Expensive at £3000pa but still. However greatly let down by the most awful dealerships at Nissan originally, and toyota secondly, who really couldnt give a stuff. I finally had to give the car back after 2 years as the service was so poor and stressfull dealing with the chumps. Motability were exemplary in their support at all times and gave me a partial refund on my advance payment and also a good condition bonus even though i was returning car early. Well done guys and thank you. Shame we have to use the dozy dealers if we're limited for choice locally and it shows.
5

2 years ago

review by Peter

#refund(5/5)

Arranged with Arnold clark's Pollokshaws Road, glasgow, on the tenth of January, for our car to go in for a replacement indicator stalk on 22jan,as the part had to be ordered from Germany,and at that time, a courtesy car was booked. Was to attend between9-10am.at 9.15am rec'd a call from Carol-Ann at Arnold clark's to tell me therewas no courtesy car available. Asked her, as it was a relatively small repair, could it be done whilst I waited. She advised, she'd check the parts department to make sure the part was in, and came back to tell me, the part wasn't in yet. Most annoyed, as the courtesy car and repair had been arranged. Asked who the director, and or the service manager was to e mail them of my dissatisfaction, and she told me she wasn't allowed to divulge this. I then phoned motability operations in Bristol, and spoke with Laura, who phoned Arnold clark's on my behalf. Laura came back to inform me she spoke with a sales manager, who apologised, and said he was going to have a meeting with staff, to ensure good customer service. Found Laura to be patronising, and of no help, as she asked numerous times what I wanted. I informed her I felt unhappy with Arnold clark leaving me in the lurch, at the last minute,and only got from Laura was "oh bless" and two other dealerships, one in Kilmarnock, the other in motherwell, Miles away from me in glasgow. I am a full time carer for my wife, and can't leave her for too long. Getting nowhere with Laura, had to tell her, she should not have been speaking with the sales manager at Arnold clark, but the service manager, and asked Laura to get me someone else to speak with preferably a manager, as I was at the end of my tether, and getting nowhere. All I was looking for was a repair, and a courtesy car if it our car repair would take all day. Meantime, two hours later, no word from mobility, and left with a car we can only use minimally, and my disabled wheelchair wife is left in the lurch. Very poor service, and expected more from motability. Half expect poor service from a big corporation who appear to treat customers with contempt, but seriously let down by motability!
2

2 years ago

review by Danny Stevens

#customer service(3/5)

We found that this business has an active Facebook page with 22668 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Motability.co.uk Review

The Motability Scheme helps people with a disability exchange their mobility allowance for a new car mobility scooter or electric wheelchair

Motability.co.uk Customer Service Contacts

No contact details for this company.

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