motorcyclehouse.com

4.6 / 5

motorcyclehouse.com

motorcyclehouse.com
18 Reviews
4.6 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.6 / 5

Trust Score

4.3

Reviews

5

Social

5

Featured

4.5

Technical

Is motorcyclehouse.com legit?

  • Many trusted websites are linking to this site
  • The site has mostly good reviews
  • The SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

18

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Based on 194 reviews

Smart.Reviews

4.6

18 reviews

Mamma

4

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Sitejabber

4.06

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Trustpilot

2.9

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Motorcyclehouse.com Review

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Last update: Wed, Mar 9, 2022 2:04 AM

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Motorcyclehouse.com Reviews & Complaints (18)

Filter reviews by tags

delivery

price

quality 4.6 /5

customer service 4.3 /5

on-time

This company does not send the order. They have no customer service. Promises of the order being sent the next business day are nothing but lies. I don't mind waiting longer if the company is upfront about timelines but this company has done nothing but lie and I'm still waiting for the order to be shipped. Save your money and yourself a lot of frustratrstion, do not deal with this company. If this is not resolved all I will progress it to ACCC.
2

3 years ago

review by Carmel B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Love The Company And Customer Services Was Great They have Such A Nice Products I had A Issue About My Product Talk With Livia Braz And She is Really helpful Very kind .. I Will Surely Look Up for More Products in Future Soon Thank You For Your Great Customer Services
5

3 years ago

review by Enric M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The company offers awesome products and top notch customer service. We had such a great experience which was further enhanced by the unparalleled support by Kiara. Time and again your company comes thru for us. We cannot thank you enough for your support and customer service. The products are amazing and the savings are incredible! We would definitely recommend to all of our friends.
5

3 years ago

review by Gerry K.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

This company has the worst customer service! I've paid for a product MONTHS ago and not so much as a shipping order yet! I can't even get in touch to ask for a refund because no one answers the phones, responds to emails or social media messages. Absolute disgrace!!!
2

3 years ago

review by Nicholas W.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

DO NOT BUY FROM THIS COMPANY. They failed to send one of the items in my order, and it never turned up after waiting for weeks. The item that did arrive was the wrong size, so I stupidly ordered the smaller size. The items that arrived were extremely poor quality, the kind of gear you would see at a market stall in Pakistan. Weird fit, poor quality zips, low quality materials all over. Returned all of the items, paid $45 return postage, then they only issue a partial refund on both orders, saying postage is non-refundable. So after 2 months of mucking around, I'm now out over $100 with nothing to show for it. I believe this company is simply drop shipping items around the world, likely from low quality suppliers. I will never deal with them again, and would encourage everyone to avoid them. Easily the worst online shopping experience I have ever had.
1

3 years ago

review by R. M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I absolutely love my new Viking Cycles jacket! Great customer service. Scott Adam was super helpful in making sure I got my new jacket in a timely matter and that I got the correct size. My Warlock Women's Motorcycle Mesh Jacket fits great and has great protection in all the right places.
5

3 years ago

review by Marcus R.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

After using the gear purchased from motorcycle house for awhile, I can say it is terrific for staying safe without spending $500 on a jacket. I recommend their gear to my friends and will continue to do so. Their customer representatives and easy to reach and always willing to help!
5

3 years ago

review by Blake M.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

They took money from my account for the boots, I called 4 days later asking the status. Julio was rude and offered no help, said they ship out of Chicago no idea when, it could be 30 days from now, if an item is in stock ship it, if it's not in stock don't sell it, pretty simple, I asked for my money back so we will see if I get it.
1

3 years ago

review by Blake S.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Motorcyclehouse.co.uk Company with suspicious activity. Avoid, they stole your money and send you rubbish. You never will be answered after you pay them. When they answering then only asking to wait for 2-3 hours, not to worry and promising to sort it out, what never happens. They lie all the time that your order processed, item shipped, then delay happened, then something else, then that money will be refunded, they will sort it out and never ends. Endless story, do not believe them. They are hiding under fake names: John, Chris, Mark, Steven etc.
1

3 years ago

review by Cheated B.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I order $500.00 worth of saddle bags and pillion seat bags from them, after two weeks i started to call the phone number - it is not even an Australian company! links back to somewhere in the US. the first time i got through, they told me the order was on the packing table being sent today. i waited another week. they cancelled the order. then told me they were going to refund in 3 working days - it has now been 7 working days and no refund.
1

3 years ago

review by Haydon C.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

The quality and styling of the Viking Vest is outstanding! The stitching is solid, the hardware is strong and the quality of the leather is great! The leather is soft yet holds it shape. The interior pockets are great for concealed carry of just extra pocket space. The lace up sides give it a stylish and edgy look. I am very happy with my purchase and would definitely recommend!n Catherine Josephe was the best to work with. She answered all of my questions for an easy and quick purchase!
5

3 years ago

review by Judi L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I am so beyond happy with my jacket from the Motorcyclehouse! Not only is the quality better than I expected but the customer service is great! When I had a question about shipping it wasnt hard to get response at all! Highly recommend !
5

3 years ago

review by Sarah P.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

The product is great. The bags look great and feel very high quality, shipping time was reasonable, and communication from Motorcycle House was great. Thank you for helping me out on this Scott Adam! You did good! :)
5

3 years ago

review by Leon J.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I've ordered a number of products from Motorcycle House and they've always been fantastic. Catherine Josephe is very helpful and answered all my questions before I ordered. The products are very well made and use sturdy leather, and are an excellent bargain! I will definitely be ordering from them again.
5

3 years ago

review by Bridgette L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I talked to Joseph about the backpack he is nice and very kind. The product is great quality and fast shipping
5

3 years ago

review by Danieldaiz123 T.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have 3 Jackets now from Viking cycles ( MotorcycleHouse line) and i wear them all the time. A Womens leather, Textile and Mesh and they do excellent jobs. The fitment is definitely the best of all my armored jackets and the pockets, SO MANY POCKETS. I love it.
5

3 years ago

review by Adriennedriggs D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered and payed for a set of saddle bags from motorcycle house UK on august 12 and they still have not shipped one month later. I have tried reaching motorcycle house UK on several occasions by both e-mail and phone but no response. I finally got an answer from Chris at, so far as I can tell, the US branch after which the order status changed from "awaiting fulfillment" to "awaiting shipment". This was two weeks ago and the bags still have not shipped...

For motorcycle house: the order number is 210768 if you actually have any intention of fulfilling the order.

/Magnus Alm
Sweden
2

3 years ago

review by Manges.slask M.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

We found that this business has an active Facebook page with 80750 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
5

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 14 authority websites mentions and 0 mentions in other websites

Motorcyclehouse.com Review

No description for this company.

Motorcyclehouse.com Customer Service Contacts

No contact details for this company.

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