2.7 / 5

2.7 Poor
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

2.7 / 5

Trust Score









Is legit?

  • The site has mostly good reviews
  • The SSL certificate is valid
  • Facebook account found with large audience
  • Business is mentioned on Wikipedia
  • Mostly not trusted websites are linking to this site
  • Instagram account not found
  • Pinterest account not found
  • Linkedin account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis





AI declined reviews



Based on 5 reviews



5 reviews Review

No description for this company. Customer Service Contacts

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Last update: Wed, Mar 9, 2022 1:32 AM

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Point: Poor


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Small print didn't cover emergency plumber callout (to limit damage and therefore cost to them! I should have let the water keep flowing until the following day to avoid a premium callout at my cost). Letters to try to clarify this failed to provide a response that actually answered the questions asked twice, before finally giving a clearer (and rather shirty) explanation. Unimpressed.

3 years ago

review by Simon Poulter

Excellent cover...if it fits your requirements, and really nice helpful staff in local office. Declined to insure young driver, and was not able to match - or even come close to -competitive renewal quote from another major insurance provider.

3 years ago

review by P. A.

I have used NFU for many years now for my main vehicles insurance. They offer a good service, and it’s nice that they work locally, where you can pop in if you have any issues. You used to get allocated a person to deal with your insurance, which was nice, as you always got to chat to the same person, however now I think it’s a little easier, as you can chat to any staff members, who are all willing to help you,

3 years ago

review by Garreth Evans

After having an accident last year I felt that the company didn’t provide much support for myself. I had to keep chasing up reports (which is still ongoing). The annual premium doubled! I felt like I was being penalised for an accident that was not my fault. Difficult to get hold of local branch due to working full time (they stated they were open on a weekend but never answered the phone) just very unorganised.

4 years ago

review by Deleted User

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We discovered that this business has a Wikipedia page. To us this shows that the business is credible and well known for its products, services or innovation.

by Smart.Reviews Review

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