nodecraft.com

Their system corrupted the Terraria map file, I had hosted with them, & the CSR either didn't know that, or has been coached to not own up to company errors, & instead said my world wouldn't launch, because it was too big for their small hosting package, even though they let me create the large world, on their small hosting package, via their dashboard, and it never used more resources than available and was stable for over a week, w/ ZERO issues related to resource capacity. When it crashed, and wouldn't restart, I went directly to their CSR team because I'm paying them to manage this. The CSR didn't research any of the error codes, in the console. It took her less than a min to give me a link on their suggested server size for games and told me to make a new small world map to resolve the issue. When I try to explain to her Terraria's low resource requirements & that the file is corrupted, & it has nothing to do with high resource costs, she terminates the chat. When I go back into the customer service area to talk to someone else, she picks up my message again & again tells me there is nothing she can do about over using resources (which I didn't do), and completely ignores my attempts to explain to her, that their system has corrupted the map file so bad, that not even modding resources can do anything with it. I can't even transfer my data to a small map. I then, to prove to her that Terraria doesn't use that much in resources, run my own server (one large/one small), both run right under 900mb. I share all this data with her, & still no response. She just ignored me. About their trial.. you really can't do anything with the trial. I had to upgrade immediately to get access to DL the map file & reupload it to the server. After 7 days, they will not issue any refunds. I think today will make 8 days, which just adds to my growing suspicions, that their company is basically a scam.

We searched online and found that this business has an active Facebook page with 761 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.