northerngasheating.com

I phoned for a quote and Kash came to see me, I placed the order with hi, he gave me good reasons to do so.. Adam came to install the boiler, he was very good and knew what he was doing. After having my old boiler for 29 years, I am glad to get a new one, it works well and I am happy with it. I look forward to many years of good service from the Vaillant bouler.

Do not use this company, they gave me a price of £2600 to fit a boiler, when the fitter came out he wanted a further £400. I refused to pay extra money and cancelled within the 14day cooling off period. I had paid a deposit of £525 and have been trying to get my money back for over a month. I get excuses like manager taken her children to school, accounts manager not in today. Will call you back with update. Will send a cheque in post. Accounts manager left. You name it and Ive probably heard the excuse from this company. Do not trust them with your money.

The surveyor made mistakes and when the fitter came he could nt do the job. We were lucky to have a good fitter. He then had to come back the next day with extra pipes to make sure the pressures were all correct. So my 5 stars are for the fitter he was fantastic. A VERY good job by him.

The installation was for my 94 year old Father, I was impressed with the communication before the installation as I mainly conversed with Steve who was excellent, keeping me informed of developments. The installers were friendly and professional and worked very hard.

Under no circumstances should you use Northern gas heating.Keep well away.Cowboys pure and simple.The after sales service at the Wolverhampton branch is simply appalling.We were left without heating for days.We had over 12 months of warranty left on the product so they didn’t want to know.The customer service department is run by the John Wayne of the cowboy troupe a man so devoid of responsibility it makes me sick.I was finally asked to solve the issue myself.Advice was being given by a phone operator who was reading the instructions from a book!!! DO NOT TOUCH THIS COMPANY WITH A BARGEPOLE.

I enquired about solar panels and one of the companies recommended was Northern Gas Heating and I’m glad they were. I was contacted by Sunita who arranged for someone to give me an estimate. An estimator came and gave an estimate which was a good price (compared to the other estimates I’d had for equivalent equipment) he was called Kash. Kash is the sales manager and was very friendly, polite and reassuring as it was close to the deadline for the end of the Feed in Tarrif. Kash arranged for everything to happen and has kept me updated all the way through the install and after about the registration of the system for the FIT. On the day of the install, two installers arrived and introduced themselves as Mohammed and Jay, they were both very polite, professional and did an excellent job. I have had a 3.6 kwh system fitted with 2.4 kw batteries and have made about 75 KWh in the first week with not great weather. I would highly recommend Kash and Northern Gas without any hesitation. I said before I signed up that I would give a good recommendation if I got a good service and that’s what I got. Andy Stockport

I'm sad to say that things aren't going well since my Solar PV and Solar Thermal installations were done by Northern Gas Heating Ltd back in 2018. I've contacted them several times by phone and by email over the last 6 months to try and resolve issues with their poor workmanship in relation to 'upgrade works' they carried out last summer which was supposed to fix problems left over from the initial installation. However, their after sales service is shockingly poor and I'm still waiting for a plan of action.

I have been waiting for Northern Gas Heating to get back to me with regards to fitting a boiler and radiators under the government scheme. It has now been nearly 15 weeks since they came to measure up and I still have no date. Not acceptable. All I have had from them is when I have contacted them that it is still going through the process.