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28 Reviews
4 SmartReviews Score
northerngasheating.com
Recent Reviews
I have used Northern Gas for a number of years for boiler services and previously didn't have a problem. This time was different. Trying to get them to attend for a small non return valve repair was impossible. I called their customer services 10 times over 5 days to try and get them to come with their false promises of engineer visits and the he's on his way fiction. The last straw was another falsehood of he's only half an hour away and 1 hour later he still didn't turn up was it. Top tip for this company - If you can't or don't want to do a job be honest with the customer and tell them. We can and will go elsewhere. I have lost all confidence with Northern gas and will no longer be using them in future and certainly would no longer them. Something has obviously seriously gone wrong with this company. A real let down by all those at the end of the phone. Shameful.
Bad
3 years ago
Mike Gill
I phoned Northern Gas and spoke to a very peasant girl called Sunita. She arranged for a gentleman called Kash to visit me and discuss my boiler requirements. He was very friendly, spent time advising me of the best boiler for me. He was very knowledgeable and I did not feel under any pressure to buy at all. As he did me a good deal, I went ahead and ordered a new top quality boiler, which did everything that he promised. The fitter that came to fit it was called Adam, he spent three days at my property fitting the boiler, he was friendly and hard working and I felt very comfortable with him in my home. He did a really good job and explained all about the working of the boiler after setting it up for me. I was really pleased with the service that I got from Northern Gas and would certainly recommend them
Excellent
3 years ago
Mrs H.