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Sofa Store

A store that sells sofas.

20

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Сompanies in this category

116

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Sofa Store

Sofa Store A store that sells sofas.

20

Companies

Сompanies in this category

116

Reviews

Number of reviews in category
3.7

1 Review

3.7 SmartReviews Score

Recent Reviews

We ordered a two and three seater Kensington leather sofa from Springvale which arrived on Saturday, we are very happy with the sofas they're beautifully made.

Excellent

1 year ago

Gillian Singleton

4.1

12 Reviews

4.1 SmartReviews Score

Recent Reviews

We bought our sofa from furniture village about 9 months ago, I can honestly say that this is the most expensive sofa we have ever bought, unfortunately it is also the most uncomfortable one too. The cushions are inadequately filled and collapse as soon as they’re sat on and the feather back cushions are a nightmare that always look untidy. This sofa is definitely not worth the price we paid and I wouldn’t recommend it to anyone.

Average

1 year ago

Joyce Franks

VERY VERY DISAPPOINTED After careful consideration ie: visiting Collins and Hayes showroom in Nottingham, sending for their brochure and several swabs of material, we decided to order two Heath sofas from Russell Dean in Mytholmroyd. After eight weeks the sofas were delivered on the 18th April 2019. Approximately eight weeks after delivery my wife noticed that the smaller sofa which stood near a window had discoloured badly. We contacted Russell Dean and Collins and Hayes and were told it had discoloured due to direct sunlight (April and May were fairly dull months), and if placed near a window we should have tilted the blinds, drawn the curtains or covered the sofa with a throw in sunny weather. We were not informed of any of these things when ordering the sofas otherwise we would not have purchased them and the Collins and Hayes brochure displays several of their sofas standing in front of large windows with no curtains or blinds and not a throw in sight. So take the advice of a couple of very unhappy pensioners, if you intend purchasing Collins and Hayes sofas from Russell Dean or any other retailer to stand near a window and you don’t want to live in the dark or cover your sofa every time the sun shines, think carefully before buying. Vic and Margaret - Hayfield

Average

1 year ago

Margaret

3.7

27 Reviews

3.7 SmartReviews Score

Recent Reviews

Ordered a couch and some house accessories. Delivery was 8 to 10 business days. Final delivery nearly a month. Cancelled and requested a refund. Has to do it separately per product.. Worst experience. Never would have imagined a chic shop like this would be so shitty. Will never buy here again.

Bad

9 months ago

E. U.

I bought 2 long vinyl runners for a wooden floor in a kitchen. Only 1 arrived, the other never turned up. The lady on the phone began speaking to me in french and then when she started speaking english said she couldn't help me. Filled in online forms twice and still no response. Out of pocket. Dreadful website and after sales service.

Bad

9 months ago

Wendy Wilson Goddard

3.2

2 Reviews

3.2 SmartReviews Score

Recent Reviews

My money was taken since AUGUST 5, 2014! That is almost two months and I have been given the run around by Tom the salesmen who was wonderful, and quick to take my over $10,000.00. I have been promised a refund of $300.00 so far for my troubles by Shanna which I am yet to see, Rock was so rude to me and toldy hus and that "he can't imagine what he is living because an unhappy wife is an unhappy life". This company steals your money for weeks and the amount of phone calls which are ignored and voice mails are never returned and emails that they pretend were never received are not worth the money you save to use this compnay. My time is worth more than that! Also, they use the tactic of throwing the manufacturer of the furniture under the bus and the delivery company under the bus to the point that I have called these people myself. They say they don't have any control bc the manufacturer delivers straight from their warehouse and they can't control any of this. If that is the case, they should NOT sell any of those items and they shouldn't steal people's money for months before things are even shipped. Really sickening and the positive ratings on here have to be bogus.

Average

1 year ago

Sunglitzed L.

I ordered the Jackson Lawson Sectional on April 22 and asked several questions to make sure it was exactly what I wanted. I am not a picky person so it was a pretty easy sale and I was so excited about getting a new couch. Man, what a nightmare it turned out to be! I was promised a 10-15 day delivery from the beginning. However, knowing that furniture can take a long time to ship, I asked the sales representative how long the shipping would "really" take. He informed me it would be 4-6 weeks and I appreciated the honesty. So far so good. When I called in at 4 weeks, I was assured my couch would be arriving soon. By this time I was 8 months and some change pregnant and I had no couch to sit on because we got new floors installed in our home and needed to get rid of our old couch. I called in again at 6 weeks and I was told the couch would not even leave the shipping facility for another 6 weeks! I started to panic because my baby would be here long before then and I needed a place to sit! I spoke to 3 reps (no one was willing to connect me to a manager no matter how hard I tried) and I got nowhere on why my couch had not shipped. I was assured a call back within the week. By the next week, I had received no call. This went on for another week (me calling over and over to get answers and receiving no calls back) so finally I decided I would ask for a refund. When I tried to cancel the rep tried to talk me out of it by offering me the "white glove service" (where they place the couch in any room you desire) and no other refund! But I had already purchased the white glove service so they were offering me nothing for taking an extra 7 weeks to deliver my couch, which I paid $2640 for!! This was simply unacceptable so finally I cancelled my order. Low and behold, I went to Badcock Furniture the next day and ordered the same couch for $500 less, got delivery for $59, and they placed it in the room I wanted for no extra charge. Also, I ordered my couch on a Thursday and it was in my house by the following Monday! Unfortunately, 2 weeks after cancelling my order, I still have not received my refund from sofas and sectionals but I am calling every few days to check on it. I was just told today that the "processing department" has a lot of orders to refund so it may take a while... I bet you have a lot of refunds... your customer service and service in general is horrific! Do the smart thing and save yourself some frustration... DO NOT buy from this company! The customer service is SO BAD! Reps told me over and over they would call me back and not ONE of them ever did!

Average

1 year ago

Bhubb24 B.

4.9

6 Reviews

4.9 SmartReviews Score

Sofa Max Highest Quality Sofas Beds Furniture Settee Sofa Store Shop Sofa Max Brands Outlet

Sofa Max clearance partner and factory outlet for the worlds leading brands of sofas beds and furniture Including Natuzzi La-Z-Boy and Charles Morgan

Recent Reviews

Less than two weeks from visiting the store our new sofa was delivered! We had seen Natuzzi sofas in some of the well known furniture stores but didn't want to pay the prices they were advertising! Did a bit of research and came across Furnimax. We were apprehensive about buying over the internet so as Accrington was only an hour and half away we decided to make a visit. They were so helpful and patient whilst we chose our sofas, helping with measuring etc. We did not feel pressurised into buying on the day and were in fact spoilt for choice! We also bought a fabulous rug there too! The delivery men were very helpful - there was a mix up with the rug as the wrong one was being delivered but they were very patient whilst we were sorting out the misunderstanding regarding the rug and Furnimax did everything possible to make sure we received the right rug. It arrived the following day by courier so when I came home from work that evening it was in place and finished off my lounge perfectly. It was a pleasure dealing with Furnimax would recommend all our friends and family who are thinking of buying new sofas to visit . It was well worth the trip to Accrington!

Excellent

1 year ago

Angela Grimshaw

Bought a Nattuzzi chair last week, excellent price and service, have bought from them before for a large Nattuzzi sofa which was delivered and positioned where I wanted it, with friendly knowledgeable staff great products and excellent pricing what else but 5*

Excellent

1 year ago

.Malky

3.2

3.2 SmartReviews Score

Parliament Furniture

Parliament Furniture Inc Dresser Sofa Bed Sleeper Furniture Store Toronto

3.3

2 Reviews

3.3 SmartReviews Score

Classicdesign Outlet

Classicdesignoutlet Outlet-Shop fr Designklassiker und Designermbel Designer Sthle Sessel Sofas und Leuchten gnstig als Replica kaufen

Recent Reviews

Ordered a light from Classicdesignoutlet in March 2015. During the first few weeks, Mr Muzzi informed me nicely that the product would be delivered in a few weeks. No delivery took place so far....despite payment in March and numerous requests for feedback. Mr Muzzi nor the company responded to the multiple requests. I would surely not recommend them...

Average

1 year ago

sabine

I ordered 6 chairs, they asked me for a prepayment, now I know why. Out of 6 chairs 4 waggle so hard, that we can't use them. The chairs in general are of poor quality. I've sent 5 e-mails and never received an answer when I called they asked me to send more photos, I sent photos and a video and again no answer. They refused to pay back the money and take their chairs back. I will never order again from this website.

Average

1 year ago

Petra Huber

3.8

25 Reviews

3.8 SmartReviews Score

Sofatime

Sofatime sofas come in fabric and leather Choose from a great range of corner sofas recliners and sofa beds visit one of our 7 stores

Recent Reviews

Really disappointed with the service I am experiencing. I ordered a sofa in May from the Boucher road branch. I was quoted 8 weeks by several staff members on when it would be delivered. This was the only reason i bought from Sofatime- their lead times were much shorter than other stores. Sofa was due to be delivered end of July. No one called, so i called them, to be told it would be delayed by 6 weeks. I called again today (6th of sept) after being told it was due into their warehouse this week. I was told the sofa has not even been made yet and will be in their warehouse next week. Going by experience I'm sure this will be delated further and no one will tell me until I call them myself. I feel like Sofatime quoted 8 weeks and knew this was unrealistic as its coming up to double that time and the sofa has yet to be made. I am starting to think it is all a scam and the sofa will never appear. Terrible experience, as a customer all i ask for is transparency when ordering an expensive product. Time and time again Sofatime has been anything but transparent.

Bad

2 weeks ago

bc123

I bought a sofa (after I had already bought a bed) and was told it would be delivered in the morning time of the 26/7/19 as I had a 12 hour shift I phoned at 12 asking where my sofa was to be told it’s 100% coming today by 5pm after a few calls I was on the phone to gail the manager to be told it wouldn’t be here until Monday. Meaning I lost out on a 12 hour shift in work and had to pay a guy to remove the old sofa on the Thursday evening. This cost me a lot of money and management did not know why my sofa was not here on the delivery day and had nothing to sit on all week. I will certainly not be recommending this company to anyone

Average

1 year ago

Mr Jason

4

4 SmartReviews Score

DFS

DFS couches come in fabric and leather Choose from a great range of sofa beds leather sofas corner sofas corner sofa beds and more household furniture

3.9

3.9 SmartReviews Score

Sofa Dreams UK - Modern sectional Sofas and Couches

Shop modular Sofas and Couches - Browse a wide selection of modern and exclusive designs - Find your personal Sofa or Couch now

3.6

12 Reviews

3.6 SmartReviews Score

Recent Reviews

I ordered this sofa 3 weeks ago.. I was told using the online chat that if I ordered this sofa today that it would be delivered the following Tuesday. I was in need of a sofa quickly so I double checked and they explained they have checked and there was a driver in my area on that day so would be delivered then. I waited till the following Tuesday and i had no contact from them what so ever except the confirmation of purchase. I rang them every day and each time they said they would get someone to ring me back and that never happened. They tell you what you want to hear on the phone. Another week passed and was told several different things. I rang up yesterday which was 3 weeks after original delivery and they've now moved it back till next week again. I'm 99% sure this is just a delaying tactic and they have no intention of fulfilling this date either. I have had no phone calls or emails to resolve this. I requested a refund yesterday and now have to wait a week for this. AVOID

Bad

9 months ago

James Smith

I have already reviewed this company, but wanted to give an update. When I reviewed them on Trustpilot, they tried to claim that the review was not about them, and then, that I was not a customer. After supplying proof, they eventually succeeded in having the review removed because the purchase was more than 12 months old. Do NOT trust lovesofas OR Trustpilot.

Bad

9 months ago

Scott Meintjes

4.4

29 Reviews

4.4 SmartReviews Score

Recent Reviews

I have a 15 year old Ikea couch, lets see if I can get 15 more out of it. I just bought new cushion foam & this cover makes my couch look new. I like the backing fabric, it has a nap and so it grabs the cushions & stops them from moving. I will probably order another when I can decide what color.

Excellent

1 year ago

Heidi Merz

I order cover for my 3 seat Kivik sofa and received it 2 weeks later but the covers where small I wrote them asking for replacement because my husband and I really liked the quality of the leader covers and had quick response asking for pictures I send them and they where agreed to send me replacement which was on 14.11.19 and still waiting for it to be delivered. Chuck, whom I was communicating was very helpful I was quite surprised I wasn’t expecting too much from them but was wrong. I hope this time to be the correct size and to be delivered on time. I will be giving them full stars if everything is Ok with the replacement.

Average

1 year ago

Dzhemile K.

4

4 SmartReviews Score

FINN

Skal du kjøpe eller selge stort eller smått så er FINNno stedet Vi er der for deg når du skal selge hytta di finne en pent brukt sofa fly billigst mulig til Praha eller finne drømmebilen

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