Northgate

Access Micro claims that their motherboard combos are assembled and burned in for 24 hours before shipped to insure compatability and maximum performance. I noticed that my order was shipped the same day it was ordered, which is good , i love a quick response. I just assummed that it was already assembled and burned in before i ordered it. It may do some good to mention on your webpage, that your mobo combos are pre assembled tested before they are ordered. Your current statment seems to imply that when i order that is the time of assembly. Its a little misleading.

I am a big fan of Access Micro, I've ordered from you guys for years. I will contiue to do so because of your superior service and quality.

I placed the order on Tuesday and recieved the products on Friday which is very good comsidering some other suppliers that I have ordered from take 2 to 4 days just to process the order. The parcel was well packed and every item worked as expected. Thanks for the quick service.

I have been dealing with AccessMicro for many years now. Their products are good and service very good. I have recommended them to others, and I expect to continue to do business with them in the future.

I have been ordering from AccessMicro for several years. I am a technician who orders primarily to fix or replace parts for my customers. Although I have ordered from numerous online merchants over the years, and I still shop prices before ordering, in the last couple of years I have purchased almost exclusively from AccessMicro. They have a great selection of the newest parts and have extremely competitive pricing. One of the primary reasons I continue to purchase from them though, is the shipping costs and turnaround time on merchandise. No one anywhere has better shipping rates, and the turnaround is exceptional. I am a very picky buyer and easily run off by mistakes, but AM keeps doing a great job consistently, for consistently the best prices and shipping prices.

I'm doing business with accessmicro for over 18 month now. I believe they have good products at reasonable prices. The order process is straight forward and shipment is fast.
If you need service then you lost. Service is not existing, so it seems. I wanted to order a second battery on my first notebook I ordered, but nobody even returned my e-mail questions.
The pricing outperformed sofar the risk of not getting service.

ordered motherboard bundle 8RGA+ and amd athlon 2600+

Over the past several years, I have ordered a total of 15 BTO systems and numerous small orders from AccessMicro.com. They have always had excellent prices and service. On the one occaision when I had a problem with a system (a software issue), I received quick and clear help.
AccessMicro.com has become my main source of computer hardware because of their prices and reliability.

I do quite a bit of dealing with computer parts suppliers in the course of a year. Mostly my decision on who to purchase with is generally dictated by who has the lowest price with the best shipping rates and who offers the best warranty without trying to charge me more for something the manufacturer actually supplies. But I must say that dealing with AccessMicro was a very pleasant experience. All purchases were handled in a professional manner, I was notified when I was told I was going to be notified concerning shipment and email receipts, and finally you actually have a phone number where a human answers. So on behalf of us little computer builders out here, I thank you for being the pros that you are and you can definitely can expect to do more business with me and any of my friends that I have already began telling about you.

Thank you
Ben Shabansky

I made an order of a variety of parts, chose the 2-3 day shipping, but received the entire package early and in great condition.

Web site was pretty easy to navigate and I was able to find what I was looking for and to browse categories to compare some products.

no shipping options to HI but 2 day fed x they used to work with you on shipping,I have asked but no deal most other online merchants offer 3 day economy.Why is this so hard to do? The next time I ordered the shipping had changed I am impressed I look forward to working with you again.

I'm very pleased with how the transaction went down, but not suprised, I'm a return cust, 1st with a desk top, now a laptop. Although I was let down by Fed-Ex, due to them holding my shipment for 2 days because, as they stated, they had told the shipper it wouldn't be delivered until a certain day, so it wouldn't be delivered or allowed to be picked up until that day. But the product is even better than I had hoped, especially considering it was a present. AccessMicro will continue to get recommendations and my business.

my daughter is home from collage for 1 week she braught home her decktop because it was running poorly so didn't have a lot of time to mess with it .I went on to you'r website orderd a new motherboard and overnight aired it, it was a friday night or sat im not sure but it came to my house by tues. and it now installed and working beautifully . I am now sending you this message from the verry pc that I got the part for Thanks I,m verry pleased with you"r website and my service BILL MORRISSEY

Purchased a Seagate hard drive - no problems with shipping or ordering process, but received a different model than the one I ordered.. The product page needs to be updated to reflect the correct item..

The order was shipped the day after I placed it and it arrived in 2 days just as I ordered. Great shipping prices too. I would have no problems ordering again or referring to others.

First item on the order [scanner] arrived remarkably quickly. I have not installed it yet, but it seems fine. Second item [wireless mouse and keyboard] has not yet arrived, tracking says it should arrive by Monday. That is fine.

On the whole, so far I am satisfied with service and merchandise.

I have only use AccessMicro once, and it will be the last. The computer hasn't worked right since day one. The system will run nothing without having some sort of exception error, hang up, or rebooting itself for longer than an hour. When I called AccessMicro technical support they first told me it was possibly a monitor or graphic card issue. I replace both, using and older monitor and having the same problem and buying a Gforce 5900 graphic card to replace the Radeon 9600 graphic card that came with the system. The problem remained. Finally I got a Return authorization and return the computer at my cost of $160.00 dollar and they kept it for a week and a half. I finally sent an e-mail asking for the status of the repair and I recieve both an e-mail and a phone call indicating that they found no problems and the computer was being shipped back. I called AccessMicro asking them to look harder as I was sure there is an issue with the machine. I talk to a supervisor who told me that he will hold the system a little longer and I also asked him to remove everything from the hardrive and set back to factory. Still my computer shipped within one hour of my phone call and nothing else was done. I recieved my computer a week later and within 15 mins. from opening the box, I encounter the same problem. The hardrive had not been cleaned everything remained and they even left thier benchtest program BCM_Factory on the system. Having had enough I called back asking that I return the product and get my money back. I was told that I was not out of the return window for the system and that no refund would be given. The system has not work since I purchase it, they were aware of this and yet they stated that as far as they were concerned there was nothing wrong with the unit. After talking to another Supervisor who would only give me a name of Jose I was told that they would take the unit back and look at again. I asked if they would not return the my money would they just build me the same unit and swap it with the one I have, since they have said there is nothing wrong with the unit I currently have in my possession. I was told that was not a option. Having no other choice I am now waiting for a No-Cost label for me to send back a system I really don't want to have anything to do with, and hope that after having it for week and half before they will find the problem. Keep in mind I also purchase a 1 year warranty and that still doesn't get me a working system. Even when I offer to include the program disk so that they can try them and see what I am facing I was told that would not be necessary. I contacted tech support again and sent them the Minidump files generated by Window XP showing a error the day I recieve the computer after sending it AcessMicro to be fix. I advise anyone who has a problem with thier system to return it as soon as possible and don't let them yes you to death before your 21 days run out.

UPDATE - After posting this review I recieved a call from AccessMicro. I was told that this problem will be handled and taken care of. The technician that called was very poliet and understanding and seem to sincerly want to help.

This is my 4th or 5th order with Access Micro over the past couple years. Of these orders, 2 have been for systems. I've been very satisfied with their products, price and value on every order. Their support is also great. Access Micro has promptly answered both phone calls and emails for support and product information. I'll be back.

Had product in stock, and delivered it within 2 days at no extra charge. Price was competative as well. Excellent service and support. I will definetly be ordering from them in the future.

I purchase 2 CD-RW/DVD drives because the prices were very good. They were delivered promptly and they work great. I used the internet to verify they had a good reputation prior to placing my order as well.