Onestream

2.3 / 5

Onestream

2.3 Poor
For scoring calculation, we evaluate more than 25 parameters.

2.3 / 5

Trust Score

2.8

Reviews

1

Social

1

Featured

4.5

Technical

We are evaluating more than 25 parameters for scoring calculation.

Reviews Analysis

4

reviews

vs

0

AI declined reviews

0%

NON VALIDATED REVIEWS

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About Onestream

Onestream offer the UK039s best broadband deals with totally unlimited data usage included With options on 17mbps 38mbps and 76mbps there039s never been a better time to swap your broadband to Onestream

Contact

No contact details for this company.

Last update: Tue, Apr 20, 2021 5:01 PM

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Review onestream.co.uk

Onestream Reviews (4)

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refund 1 /5

customer service 1 /5

Onestream broadband is the worst company i have dealt with. they have no support at weekends and my internet has been down since friday night. AS of to day (tuesday they still have not fixed the issue and i have had no engineer visits. When asked straigth questions the do not answer. i would only recomend if you require no support or do not wish a working internet.
1

4 months ago

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review by sid

This company is an absolute sham and should not be operating as a telecoms provider. Having worked in customer services previously I'm more than used to hearing whingers leaving bad reviews and try to avoid doing so myself without good reason, but this was honestly the worst customer experience I've ever had. 30 attempts to get in touch with customer services, 20 mins on hold each time, nobody ever picked it up. No reply on their email, ever. Nobody ever came to install it so it never worked. Nobody got back to me. After a few weeks of shouting angrily at a brick wall I ended up emailing the CEO who did promptly apologise and give me a full refund. Please, for your own sanity, don't make the mistake of choosing this company - I've switched to a provider 50p/m more expensive and they are a functioning company at least.
1

4 months ago

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review by Tom

#refund(1/5) #customer service(1/5)

STAY AWAY 3 months later, still not internet yet they are charging my account. Terrible communication. Should have listened to all the negative reviews.
3

11 months ago

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review by Madeleine M.

We searched online and found that this business has an active Facebook page with 209 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.
4

by Smart.Reviews

About Onestream

Onestream offer the UK039s best broadband deals with totally unlimited data usage included With options on 17mbps 38mbps and 76mbps there039s never been a better time to swap your broadband to Onestream

Contact

No contact details for this company.

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