Dont get stuck at the depot or supermarket without the materials you need for your metal fabrication Order from the best
4.5 / 5
Trust Score
3.9
Reviews
5
Social
5
Featured
4.5
Technical
Is onlinemetals.com legit?
- Many trusted websites are linking to this site
- The site has mostly good reviews
- The SSL certificate is valid
- This website has existed for more than 3 years
- Facebook account found with large audience
- Linkedin account found with large audience
- Instagram account not found
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
12
reviews
vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 68 reviews
Smart.Reviews
4.5
12 reviews
Knoji
4
51 reviews
Sitejabber
2.2
5 reviews
Onlinemetals.com Review
With over 21 years selling metal online we offer the best service selection and knowledge Free MTRs no cut fees fast shipping
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Last update: Wed, Mar 9, 2022 12:21 AM
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Shipments were staggered, but everything shipped within about a week. The materials I got seem OK - they provided a spec. sheet from the manufacturer which is good. One box was damaged during shipment. I notified online metals of the damage who arranged for return shipment. So far so good. Two weeks went by - no credit for the returned shipment (~$300 of metal plus shipping). I emailed online metals - days went by - no reply. I emailed again - no reply. A few days later I received credit for the metal, but not for the shipping. I have written since requesting help, but get none. (I got a brief reply that they were looking into it on March 7, but no further replies.) Today is March 17, and I think I have given them enough time to get this figured out.
So, I got stiffed for shipping charges, but I feel lucky I didn't lose more than I did on my first order. I have very low confidence in onlinesmetals.com. Based upon only one experience, their main problems seem to be poor performance in sales/customer service and accounting, and those problems are severe enough to keep me from ordering again or recommending onlinemetals.com to others.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Onlinemetals.com Review
With over 21 years selling metal online we offer the best service selection and knowledge Free MTRs no cut fees fast shipping
Onlinemetals.com Customer Service Contacts
No contact details for this company.
Share the company's rating
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Access SmartReviews free tools for businesses and start getting closer to your customers today!
3 years ago
review by Robert L.
#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)