3.4 / 5
Trust Score
2.9
Reviews
1.5
Social
5
Featured
4.5
Technical
Is ownitconveyancing.com legit?
- Many trusted websites are linking to this site
- The SSL certificate is valid
- This website has existed for more than 3 years
- Linkedin account found with large audience
- We found several negative reviews about this site
- Facebook account found but audience is small
- Instagram account found but audience is small
- Business not mentioned on Wikipedia
- Pinterest account not found
- Twitter account not found
- Youtube account not found
Reviews Analysis
9
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vs
0
AI declined reviews
0%
NON VALIDATED REVIEWS
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Based on 10 reviews
Smart.Reviews
3.4
9 reviews
Trustpilot
3.2
1 reviews
Ownitconveyancing.com Review
OWNit Conveyancing firm is a team of legal property conveyancers that provides the fastest cheapest conveyancing services Queensland wide for 30 years
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Last update: Tue, Sep 27, 2022 1:14 AM
Listing monitored by Ownit Conveyancing
Reviews
2.9
119 reviews
5★
(47)
4★
(11)
3★
(1)
2★
(7)
1★
(53)
Rates and Fees
3.8 (70)
Job Satisfaction
3.4 (74)
Timeliness
3.4 (73)
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Arto Mutka
Arto Mutka
South East Queensland, QLD
4 reviews
9 likes
VERIFIED
Very disappointed
published 21 hours ago
I recently used Ownit for conveyancing for the sale of my apartment.
Ownit said on their quote that their fee was all inclusive and unlike other conveyancers there were no extra hidden fees.
When I got to the end of the process and about to settle I first find out about a settlement agent fee of $74 to be paid. This fee had never been disclosed to me before. If they chose to outsource the attendance at settlement I don't see why I should pay the fee. I thought that was what I was paying Ownit to do!
Also just days before settlement they sent me an email following up on the transfer forms for the sale of the property. I had sent them these forms 2 weeks earlier by registered mail and had verification they had received them. I was not impressed to be put into this last minute panic. They eventually found the forms thankfully!
Otherwise the experience was fine. Very friendly etc but the hidden settlement agent fee really annoyed me. I don't mind paying what I should for a service but felt swindled at the end of the settlement process and it put a bad taste in my mouth.
If they had been upfront about these costs I would probably have used the electronic settlement process which would have cost about the same.
The communication from them is very poor, it's either over-complicated (emails with pages full of bright yellow highlighted instructions about all the stuff you have to do) or you just feel left in the dark with no idea what is happening. It leaves you wondering what you are paying them for, you just don't feel like you are getting a service. I had to always chase up for information about settlement figures, times and money transfers, these things always seemed to be left until last minute. Even emails many times were unanswered, or if they were it was days after. In our first transaction an email containing all the paperwork to be signed did not arrive because it went into the server junk mail due to the large amount of attachments. This important paperwork that had not been received or returned to them, was not followed up until last minute, leaving us in a stressful situation running around risking a later settlement.
All communication is by email, so you never know if something hasn't arrived. No hard copies get sent, so too bad if you don't have a printer or scanner because it all has to be signed and returned to them.
I absolutely do not recommend this company for conveyancing. In our last contract they actually didn't pay for water connection fees included in the contract. They were contacted after settlement by the seller, and they didn't bother to let us know they had had this correspondence, they had dusted their hands clean of us, and left us to find out weeks later when we were waiting for building approvals, which were not being passed due to this money not being paid at settlement.
Don't do it, pay a few dollars more and use someone else who is reliable and more professional.
Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites
Ownitconveyancing.com Review
OWNit Conveyancing firm is a team of legal property conveyancers that provides the fastest cheapest conveyancing services Queensland wide for 30 years
Ownitconveyancing.com Customer Service Contacts
No contact details for this company.
Share the company's rating
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1 year ago
review by Walter
#delivery(1/5) #price(3/5) #quality(1/5) #refund(1/5) #customer service(1/5)