OzFood Hunter

I placed an order and received a delivery conformation of 20 minutes for delivery.
After 80 minutes, I rang the restaurant to be told that no drivers from OzFoodHunter had come in to pick it up. The owner took pity on me and delivered it to me himself some 1hr and 50 minutes after we placed the order. Needless to say, the food was stone cold, but we did appreciate the efforts of the restaurant to at least get it to us (Raevin's Takeaway Mixed Cuisine).
I contacted OzFoodHunter and demanded a refund for the amount I paid for a service that had not been provided. They offered me a 15% discount voucher for a future order, which would not have even been as much as the delivery fee! I demanded they refund cash, as I had paid cash for a service that they did not provide. The next response was to offer me "Voucher Discount value: $21 off Validity date: 30/06/2022". I rejected this and re-stated that I wanted a cash refund, as I had paid them cash.
I have just received a phone call where I have been offered $7.00 refund (the nett delivery fee after a discount code for early bird ordering) and a 20% off voucher (which, with the amount I order, would be a maximum of $8.00 to $9.00, and is much less than the previous offer of $21.00 discount). They didn't care that the "final" offer was less than the previous offer, and that I am simply not willing to trust them again (particularly after reading of similar experiences in other reviews on this site).
All the above is verifiable through email exchanges with the company.
Don't risk it, use any other delivery service.

Ordered Indian meal with oz foodhunter, Probably the best Indian I've eaten. Great flavours, it was hot and food was delicious. Great service and delivery on time will definitely recommend

Signed up to get Thai delivered, that went all ok, but the amount of SPAM emails that arrived the next day was not worth the food service - expect SPAM forever!

Placed order via web page to Mr Q’s restaurant and Said eta 70 minutes . 2 1/2 -3 hrs later And 4 phone calls to restaurant and oz food hunter only to be lied to again and again by both .
The restaurant eventually said they never received order.????? not good enough , what a waist of 3 hours.
Let’s hope the refund comes through without any dramas.
I will never use either of them again

I got $5 off on the APP and very easy to order through APP. I would recommend adding more restaurants I love it. The good Customer support, I am very happy to use Again.

placed an order #OZIZ257947 for $87.70 through their app to restaurant which I didn't know had closed down but they still took my money I have sent numerous emails to them with no reply also the phone number just plays music and tells you that you are 1st in the que and is never answered I'm going to go through paypal

Got sms after using saying pizza was 45 mins wait. 1 hour later I phoned the pizza shop and they didn't have my order. Took 2 hours in the end.

Placed order via web page of restaurant Said eta 40mins arrived nearly two hrs later after I made four phone calls ..all lies ..restaurant said never received order...not good enough

Placed an order at a restaurant, 2 hours later nothing had been received, I called OZfoodhunter and they called the restaurant and told me that the menu is outdated and the restaurant doesn't sell that anymore. I asked for a refund which they agreed to however over a week later nothing bas been received.

We placed our first order through OFH to our faithful restaurant and was informed via SMS restaurant had accepted at 17:19, ETA of 17:40. No sign of delivery at 18:00 although website status showed 'delivered' - no way to confirm status of delivery, restaurant's phone was busy. Drove up to restaurant and at 18:50 owner called delivery guy who was "5 min away". Delivery was warm when it arrived at 19:00. Restaurant has been on time over the last 2 years making us question OFH's delivery tracking - the one job they had to do.

I ordered my food through the restaurants own website which goes through oz food hunter. It all was fine, order placed, paid with pay pal, I got a text and email to confirm order, then a call from the restaurant to say my order was ready, before the time I actually requested ( I was picking up ). My order wasn’t in a big city, but rather a smaller town.

They say $15 joining bonus and after joining they say only 12% of 15 we can use at a time.This is terrible .They need to specify it in the app.too bad

We found that this business has an active Facebook page with 5541 followers. From our experience this can indicate that the business is trustworthy and popular among people. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.