partsavatar.ca

4.2 / 5

partsavatar.ca

4.2 Great
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

4.2 / 5

Trust Score

3

Reviews

5

Social

5

Featured

5

Technical

Is partsavatar.ca legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • This website has existed for more than 3 years
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

40

reviews

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0

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0%

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Partsavatar.ca Review

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Last update: Fri, Jul 8, 2022 2:46 AM

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Partsavatar.ca Reviews & Complaints (40)

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delivery 3.8 /5

price 3.9 /5

quality 3.8 /5

customer service 3.7 /5

on-time 3.8 /5

Tried telling the online people I was trying to return a product. Was the wrong one. Just wanted a receipt. They kept on harping about the the right part. Guess what? I just wanted a copy of the receipt of the previous order. What a joke.
1

1 year ago

review by SergioClemente

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(1/5) #on-time(5/5)

Read previous reviews from SergioClemente
Parts Avatar is happy to sell sub-standard parts while calling them mid-grade and then when they are questioned on it spend all of their time ensuring that they do not provide any assistance rather than looking for ways to make customers satisfied.
1

2 years ago

review by PaulBurroughs

#delivery(2/5) #price(3/5) #quality(1/5) #customer service(1/5) #on-time(2/5)

I cannot exemplify enough how much you really REALLY need to consider shopping somewhere else. No matter how good the prices might seem, the Customer Service is BRUTAL!!! It cannot be stated strongly enough about how bad the customer service really is. I placed an order on a Monday, the order was not even picked by Friday of that week. It was finally received by Purolator 8 calendar days after the order. (Keep in mind that PartsAvatar has your money by 2 days after the order). I got a notification from Purolator 10 days after the order that the packaged is damaged too badly for delivery. I emailed PartsAvatar immediately after getting the notification from Purolator and have emailed them a second time, and there is still no response. If you want to waste a bunch of time and loose a pile of money, then deal with these guys. If you want your parts in a timely manner and want to be treated with respect after spending 500 dollars, deal with someone else!!! The dispute through my bank will take 90 days. They have my money and I still need repairs on my vehicle and have to borrow the money now to get the parts from somewhere else.
1

2 years ago

review by AK

#delivery(1/5) #price(2/5) #quality(1/5) #customer service(1/5) #on-time(1/5)

I ordered a starter and it was delivered within days. Return of core was easy. Definitely will keep PartsAvatar in mind for the future. Thanks!!
5

3 years ago

review by Billhorne H.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We have five cars in my family including a couple of mercedes benz models and I am the nominated family mechanic.
Switched from another online store recently and needed quite a few maintenance related parts for all our cars. Was blown away by how much lower the orice was compared to my previous store. Everything for far has been an excellent fit and delivered within days. Hopefully quality is there too, will knkw in a few months. So far, absolutely impressed!!!
5

3 years ago

review by Dizzyrobin16135 X.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered two OE replacement mufflers for my car and received them within a week. Paid for two what local exhaust shop wanted for one (never mind stealership) and they fit perfectly.
5

3 years ago

review by Cloudyfrog L.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

First time using PA, bought brakes, rebuilt brake saddle had stripped threads on bolt...

When returned for core refund showed that, asked what could be done because it was more work to reuse old saddle once having everything all apart no reply from any dept, tried a couple weeks later, nothing.

6 weeks later still no reply’s when trying to use their chats and email and no core return refund in sight.

Not impressed, gave them a chance to explain before I wrote up a review but times up after waiting this long.
2

3 years ago

review by Pat.vallee F.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I've been waiting for three weeks.
2

3 years ago

review by Wanderingrhinoceros74546 P.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought two window motors for an 89’ camaro, they worked fantastic and are much faster than the 31 year old motors. Shipping was quick as well. They took a little to respond to my emails but the instant chat room assistant was great
5

3 years ago

review by Jayj1988 A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Ordered hard to find oem grade parts for my 23 year old Acura Integra. All were 100% correct fit and great prices.
5

3 years ago

review by Wittypanther23246 Q.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I ordered Raybestos rotors for a Nissan Xterra. The price was right, the delivery was fast, the box was poorly packed and whether by coincidence or not, one of the rotors was scratched.
2

3 years ago

review by Erikpoole Q.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I dont receive m’y 2 order and the number for m’y order dont work in your site place
2

3 years ago

review by Wittypanther79342 J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I bought a honda CRV compressor, they charged me 57$ for the cole which I have to return after, the item they delivered locally when I was about to return the cole they direct me to Toronto, so the cole shipping was costing 135$, which is useless, why should spend 135 to get 57 its crazy!!
1

3 years ago

review by Jollyviper46149 V.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Supposed to deliver on 20 april,did not arrived yet over almost a week,ontario to quebec......
1

3 years ago

review by Rencharbonneau L.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have ordered twice now from PartsAvatar and received my parts both times in a week to week and half. I'm ordering parts for a 75 Bricklin, newer parts may come quicker . A+ in my book
5

3 years ago

review by Askhyperion C.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

I have ordered items from the US with much better delivery times that from Parts Avatar.
I would only recommend Parts Avatar if you will be making a career out of your vehicle repair job.
2

3 years ago

review by Inspector3 U.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I was told from a friend to check out partsavatar because he recently made a purchase and their prices were really solid. Since I was looking for similar items I took a look. Turned out I could get the items cheaper than I could from the manufacturer and that was in USD. Plus free shipping and no duty to pay. It was a no brainer. I will definitely use partsavatar again. Items shipped quickly too! I am very satisfied.
5

3 years ago

review by Andrewstewart79 N.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

despite the covide 19 my order arrive 1 day late.
everything fits my vehicle
4

3 years ago

review by Poisedrobin39005 J.

#delivery(4/5) #price(4/5) #quality(4/5) #customer service(4/5) #on-time(4/5)

Order came within 3 working days
5

3 years ago

review by Comfortablehamster61264 D.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Very nice quality, perfect fit, great price and excellent service (2 days early)!
Thanks Parts Avatar
5

3 years ago

review by Lgchonda A.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

Partsavatar.ca Review

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