pcworldbusiness.co.uk

They attempt to con you out of advertised discounts. I bought an item that I had to put a discount code in to apply it. However when you try and collect the item you are charged full price. I am yet to receive a satisfactory reply as to why this happens. They have form in being con artists so it wouldn't surprise me to find out this is an organised scam rather than an honest mistake. BEWARE!

CALLED UP TODAY I HAD 2 GAMES BUT NO ( PS4 PRO LIMITED EDITION THE LAST OF US PART 2 ) AND THEN WAS TOLD THEY HAVE NOT HAD PAYMENT FOR IT WHEN I SAID HOW COME THEY SENT THE GAMES OUT IF THEY HAVE NOT HAD PAYMENT I GOT NO REPLY BACK SO I HAD TO REPEAT REPEAT REPEAT THEN I HAD WE WILL LOOK IN TO IT THATS IT AND THEN HE SAID WOULD I LIKE TO BUY ANOTHER ONE AND WOULD REPORT THIS PROBLEM AND I might I MIGHT GET MY MONEY BACK FOR THIS ONE IM NOT PAYING FOR ANOTHER ONE I PAID FOR THIS ONE MONEY WENT OUT OF MY BANK ON THE 11TH PAYPAL DISPUTE ON

It would take too long to list how much of a disaster customer service has been, both from Team KnowHow and Currys own representatives. I ordered a television online 2 months ago, was told on multiple occasions it would be delivered on certain dates, all of which never came true. Having to pay for phone calls to the 1890 customer service number (The only phone number available is a pay to use one), I was told incorrect information on every contact. Eventually, I gave up and asked for a refund, after missing out on a day of work and countless hours spent on hold on the phone, (being charged) and countless emails. They couldn't even get that right.... I was told two days ago, five working days AFTER my refund request was made, that there was some 'service error made', on their end, which meant I have to wait yet another 7(?!) working days for my refund on a product I was promised and had paid for TWO MONTHS ago.

I ordered a fridge online (for local collection) for my elderly and vulnerable mother in law. All went through and got a confirmation of orderemail. Then 2 hours later I received another email with the only text being 'your order has been cancelled' no explanations! Very poor customer service, I would have expected a call in these circumstances.

Item was in stock, competitively priced, and dispatched next day for delivery the day after that.

Absolutely disgraceful service - not delivered within time slot, had to wait 4 days longer for delivery with absolutely no communication and then when they finally delivered they didn't bother to unpack the product (washing machine) - will never use again

We searched online and found that this business has an active Facebook page with 88 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We found that the domain for this business is older than two years which could be an indication that this is a trustworthy business with an established customer base and experience in their field.