rabobank.com.au

3.8 / 5

rabobank.com.au

rabobank.com.au
6 Reviews
3.8 Average
The main metric, showing how trustworthy is the business. Calculated using proprietary rating algorithm based on the AI, analyzing 25 different parameters.

3.8 / 5

Trust Score

3.1

Reviews

4

Social

5

Featured

4

Technical

Is rabobank.com.au legit?

  • Many trusted websites are linking to this site
  • The EV SSL certificate is valid
  • Facebook account found with large audience
  • Linkedin account found with large audience
  • We found several negative reviews about this site
  • This website has existed for less than 3 years
  • Instagram account not found
  • Business not mentioned on Wikipedia
  • Pinterest account not found
  • Twitter account not found
  • Youtube account not found
We check all genuine customer reviews and show the number of approved and rejected reviews. All fake or false reviews are excluded from the Reviews Score.

Reviews Analysis

6

reviews

vs

0

AI declined reviews

0%

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Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Based on 6 reviews

Smart.Reviews

3.8

6 reviews

Rabobank.com.au Review

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Last update: Wed, Mar 9, 2022 2:09 AM

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Rabobank.com.au Reviews & Complaints (6)

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delivery

price

quality

customer service 3 /5

on-time

Been with Rabodirect for about 6 years, always found access safe and easy BUT got a new digipass tried to initialise it.
Can't be done unless you have a Masters degree in Computer Science, the patience of Job and a lot of luck.
God knows why they changed the system but for whatever reason my money is going elsewhere ASAP.
My advice? do not get involved with these clowns or you'll never be able to access your money....maybe that's the plan....
2

3 years ago

review by Sailorsam J.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have banked with them for over 15 years. The recent re-design of their online banking has resulted in a cut-down version of their previous online access. For example they have removed account daily transfer limits access. Transfer limits are not shown anywhere. You'll have to contact RABO to change transfer limits. The account summary has lost important information such as interest earned for the month/year. I cannot understand the reason for the modifications when the previous platform was excellent. Customer service means calling the bank and wait to speak to a account person.
2

3 years ago

review by Unhappyboar E.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I agree with previous review on the now poor customer service from Rabobank. I have also been with Rabo for a number of years and have been happy with the service until the so called "upgrade" which is very limited and confusing. I too am contemplating a move to another bank. At times I have so much trouble even logging in, and if wanting to phone for help it takes so long to get through on the phone - today it took 40 minutes (obviously there are a number of customers having problems with this new system for the phones to be so busy) The new system now does not provide the ability for me to print an Account list (which was a simple task on the old system) and I need this list at end of financial year- I have a number of term deposits so this list is over 2 pages - when I phoned for help on this I was told to use the print screen technique with the snipping tool - this is not acceptable.
I wouldn't recommend Rabobank to anyone until they get all the issues sorted.
1

3 years ago

review by Lynjac T.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

I have been with rabo for 12 years and now plan to move my accounts elsewhere as soon as possible!
Their computer system is now very limited following an "Upgrade"!
You cannot speak to anyone . Their phones are engaged continuously. Their internet messaging system does not work.
Something has really gone wrong with this bank and there is no clear indication from them as to when they will have their systems working properly.
I would advise people to be very careful if they are considering banking with rabo.
1

3 years ago

review by Ant H.

#delivery(3/5) #price(3/5) #quality(3/5) #customer service(3/5) #on-time(3/5)

Have been a Rabobank customer for > 4 years. Find their online banking secure, easy to use and interest rates reasonable, given current low rate climate. They have not passed on recent RBA official rate drop and in fact slightly lifted term deposit rate so we decided to move some of our savings there and lodgment was so simple. Really recommend for site usability and clear terms.
5

3 years ago

review by Cdaussie V.

#delivery(5/5) #price(5/5) #quality(5/5) #customer service(5/5) #on-time(5/5)

We browsed the web and found that this business has an active Facebook page. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers.
4

by Smart.Reviews

Usually stable businesses have more than 5 authority websites mentions, this one has 15 authority websites mentions and 0 mentions in other websites

Rabobank.com.au Review

No description for this company.

Rabobank.com.au Customer Service Contacts

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