ReACT Roofing

Just had my roof done by ReACT,after approx 20 years with no maintenance. I can't fault them with anything from the time of my first contact to the end professional, efficient, worked in with my schedule and will definately be recommending them to other people

Called them up, and literally the same day they came out to our place at Yass. The bloke told me all about how his father owns the business, and they went into business because there are too many shonky operators out there who don't give good service. All a pretty good experience at the quote stage, he promised to send it over to me the following Monday or Tuesday.

I gave them a week's grace and followed up. "Oh yes, I'll let him know to get back to you."

Another fortnight went by. "Oh he must have been busy, I'll get him to call you."

A month. "I'm sorry, I can't give you his direct number but I'll get him to call you."

Literally two months have gone, and no return phone calls, no return emails, no contact whatsoever. And I was ready to give them my cash. Bloody lucky I didn't go with them, I would have had buckley's chance of getting them to come back and fix something if it went wrong.

Total joke.

This review relates to work done by React Roofing not quite four years ago. I was not aware of this site until recently. Had I been so aware I would have placed review earlier and furthermore I would not have chosen React Roofing based on reviews below. My experience is that I accepted quote for work on roof and for all eaves to be replaced on rental property. Before work commenced I was required to pay 50% of cost of work, which I did. A few weeks later I got a call to say work was completed as per the quote. Because I was travelling interstate with work and given React Roofing's TV advertising I assumed their work would be of high quality, as they had a reputation to uphold I paid the balance of the quoted amount without checking the quality of work or having someone else check it for me. Five months later, when the tenant moved out, I went to my property to re-curtain the place and discovered that eaves under the back porch had not been replaced. I texted React roofing and asked they replace the eaves as quoted. I received no reply so I phoned React roofing and spoke with owner . He said the eaves for the porch were not covered by the quote but he was happy for React to replace as it needed doing but at extra cost. I disputed what he said about the eaves not being covered by the quote. React Roofing did not return to replace the eaves. Notwithstanding other recommendations, based on my experience I do not recommend React Roofing.

I thought they must be great considering the number of ads they have on TV (overstocked, full restoration for $2500 etc what a joke!!) just like you wes I am trying to get my money back after paying for something I have learned I do not need!! Can't get anything for $2500 it's more like triple or more than that for any average home restoration. Be careful, you have been warned!

Contacted ReAct one day and they were out the next day to quote. Lovely person who quoted on the spot and then emailed the written quote that night. Was cheaper than two other companies. After accepting the job of a repaint of a corrogated house roof I was contacted by another lovely gentleman two weeks later to arrange a time to do the job. After one day delay due to bad weather the job was started two and a half weeks after initial contact. Very happy with the company's customer service and exceptionally happy with the completed product.They cleaned up each of the two days it took them to complete the job. Thanks guys it was a pleasure working with you.

In a rush and had to go with the first company I could get in with ... read the reviews and React would not have been my first choice ... but there was a three month wait just to get a quote from the other companies. Free quote, seemed very knowledgeable and listen to my concerns ... pricey but I was expecting that. Started around the time we agreed on but it took 4 different visits and a couple of cancellation as they would ring that morning to start leaving me no time to make arrangements for dogs, etc. Finally had a day ... walked in and told me that they could not do the job because the wood front was rotten ... first I had heard of it, even though they had been through a couple of times. 4 week wait to replace and then rebook plus they would do new guttering ... and the price .. staggering! Rang my builder and had the job done within 3 days plus replaced other pieces and new guttering throughout and painted - for much less. I had already paid a deposit and the guys were great about coming back straight after the three days to do the roof. Very friendly and really nice guys but I had to have them back three times because work was not done up to standard - and that was what I could see - which worried me. Finally gave up and had my builder fix what he could while putting up the guttering - still not great and disappoints me every time I see it. Although the guys were wonderful about taking my complaints and tried to resolve the problem - a second opinion has confirmed that the job could have turned out much better if it had been done correctly in the first place - now it would require a complete restart to fix :(

A big thank you to Paul, Ian, Steve and all the others at ReAct roofing. They have given me a beautiful patio, porch and a roof that doesn't leak. My porch is now full of flowers and gives me pleasure every day I walk in and out of my front door. They even came back to patch up the roof because I moved the solar panel so that the newly exposed bit matched the rest of the roof. Not to mention the modifications done to my stable to increase shelter for my horses. Well done, and thanks again.

I have made several phone calls to ReACT Roofing and they returned a couple of calls and then I was told that they we going to talk to the boss about the next step. I rang on Friday 30th November and was told the guys are busy doing new jobs..... It sounds like they don't really care about warranty work. I was happy with the work and have recommended ReACTto my neighbour and friends, hope they have better service if they have issues.

Paul and his team were phenomenal with their service, skill and customer service. Paul answered all my questions and expedited my roof repair as the damage was far worse than I first anticipated. In my opinion, this is the best place to go for all your Canberra roofing needs. I highly recommend ReACT roofing and Guttering

We had our roof re-painted and checked by ReACT about 18 months ago. The quote and work was professional, certainly not cheap. It took a while to get started due to the overly hot weather at the time, but they kept us informed about start date. Now, 18 months later we had a issue with frozen, then burst pipes in the ceiling that required a plumber - Paul at ReACT was out that very afternoon to help access the roof area for the plumber - at NO CHARGE. Will come and put everything back together for us when job is done. Cant ask for more than that! Thank you ReACT

We searched online and found that this business has an active Facebook page with 136 followers. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. We have discovered that this business has SSL (secure sockets layer), which means that this business handles your data, such as personal information or credit card details, with secure connection. We discovered that the domain for this business is relitevely new, which means that it could be a start-up business that does not yet have a huge amount of customers. We found that this business has an Instagram page, where they communicate with their customers using images and videos. This is usually an indication that the business has some visual aspects that it wants to showcase.