Eyeglass Lens Replacement - Replace Prescription Lenses

I purchased 2 pairs of designer frames online and sent them off to replacealens to have my prescription put in them. Well, the prescription that I got from the doctor was incorrect so I was very disappointed. Even though replacealens was not at fault in the slightest (the script as written was accurate in the lenses they put in) they did discount me 50% to replace the lenses again. They even sent back one pair first to have me check and make sure that the new script was accurate before processing the second pair and upgraded my shipping to get them to me quickly. The staff were very friendly and professional through this whole process and the manager that I dealt with (Martina) remembered my name and situation each time we spoke. I can not recommend them highly enough.

I had received my sunglasses yesterday and have to say that the lab did better job than I had expected. They shipped to me for free since my order was > $100. They fitted the new sun lenses to my hard-to-work-with frame beautifully. It seemed as that the lenses they use are much better quality than the major optical chains I had services with before. Well done. I totally support small businesses who do good jobs for the customers with a straight forward and honest attitude. Thank you, Matt. from California.

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